TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax wasn't easy to use at times The wrong forms kept popping up. I had to go out and come back in several times. It may have been me, but not real user friendly. I especially had trouble with the Social Security form. The buttons at the beginning did not have SS form listed.
Date published: 2021-05-03
Rated 5 out of 5 by from Review for Turbo Tax My experience this year for filing was much better since I've been using Turbo Tax. I still think it's a little costly for the income we file.
Date published: 2021-05-03
Rated 5 out of 5 by from Talk about easy! Used other tax programs but this was the most thorough and easiest to use.
Date published: 2021-05-03
Rated 4 out of 5 by from Fairly Easy Process Overall a good process. Some areas were a bit confusing, but it was the first time using an e-file process.
Date published: 2021-05-03
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for 8 years now and it always helps me receive the highest tax refund. It's easy to use. It walks you through the process by asking questions. Answer the questions honestly to maximize your refund and to avoid an IRS audit.
Date published: 2021-05-03
Rated 5 out of 5 by from TURBO TAX ROCKS!! Simple walk through with additional help and definitions. Whats not to love.
Date published: 2021-05-03
Rated 3 out of 5 by from Good experience except surprise pricing I like TurboTax and their UI interface. But I must say, I don't appreciate the hidden costs slapped on the end for State Tax and for paying from your return. You need to be up front about these costs. I am okay with paying for this service, but please be transparent so I don't have to go back and pay a different way.
Date published: 2021-05-03
Rated 1 out of 5 by from Worst experience in 2020 Tax Return So, I already paid for Priemem and it made me pay for E-files tax return and I made 25 dollars more for E-file.
Date published: 2021-05-03
Rated 5 out of 5 by from Great!!! My experience was a good one and it was very easy to process.
Date published: 2021-05-03
Rated 5 out of 5 by from It was easy to use. It made the process some much more easy to use. Also, I had some questions that were quickly resolved by the live chat agents.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 4315
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax wasn't easy to use at times The wrong forms kept popping up. I had to go out and come back in several times. It may have been me, but not real user friendly. I especially had trouble with the Social Security form. The buttons at the beginning did not have SS form listed.
Date published: 2021-05-03
Rated 5 out of 5 by from Review for Turbo Tax My experience this year for filing was much better since I've been using Turbo Tax. I still think it's a little costly for the income we file.
Date published: 2021-05-03
Rated 5 out of 5 by from Talk about easy! Used other tax programs but this was the most thorough and easiest to use.
Date published: 2021-05-03
Rated 4 out of 5 by from Fairly Easy Process Overall a good process. Some areas were a bit confusing, but it was the first time using an e-file process.
Date published: 2021-05-03
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for 8 years now and it always helps me receive the highest tax refund. It's easy to use. It walks you through the process by asking questions. Answer the questions honestly to maximize your refund and to avoid an IRS audit.
Date published: 2021-05-03
Rated 5 out of 5 by from TURBO TAX ROCKS!! Simple walk through with additional help and definitions. Whats not to love.
Date published: 2021-05-03
Rated 3 out of 5 by from Good experience except surprise pricing I like TurboTax and their UI interface. But I must say, I don't appreciate the hidden costs slapped on the end for State Tax and for paying from your return. You need to be up front about these costs. I am okay with paying for this service, but please be transparent so I don't have to go back and pay a different way.
Date published: 2021-05-03
Rated 1 out of 5 by from Worst experience in 2020 Tax Return So, I already paid for Priemem and it made me pay for E-files tax return and I made 25 dollars more for E-file.
Date published: 2021-05-03
Rated 5 out of 5 by from Great!!! My experience was a good one and it was very easy to process.
Date published: 2021-05-03
Rated 5 out of 5 by from It was easy to use. It made the process some much more easy to use. Also, I had some questions that were quickly resolved by the live chat agents.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 4315