TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Navigation is extremely difficult I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is very intuitive The software is intuitive and I particularly like being able to go back, etc. to make corrections and updates. I never feel like I have completely messed things up with no way of going back. It takes a lot of the fear out of tax filing.
Date published: 2023-04-07
Rated 5 out of 5 by from I like TurboTax TurboTax pointed me in the right direction. Jeanette was very helpful!
Date published: 2023-04-07
Rated 5 out of 5 by from Good experience I was getting frustrated with filing and TurboTax made things easier for me.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax used by private Real Estate Investor I have used Turbo Tax for nearly 10 years now, and am impressed with how it handles all of the detailed complex tax situations that I am subject to. I would strongly recommend it to other people.
Date published: 2023-04-07
Rated 5 out of 5 by from So quick and easy The prompts guided us through the process in under an hour, and ensured us that we were filing correctly at all moments, giving us visual cues and guidelines as well as italicized directions. I never felt lost or confused while filing with Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Almost 10 years with Turbo Tax and wouldn't change I love Turbo Tax. The process is clean and very straight forward.
Date published: 2023-04-07
Rated 3 out of 5 by from Too Expensive Tool is easy to use; but like all other tax apps, they charge WAY TOO MUCH !!!
Date published: 2023-04-07
Rated 5 out of 5 by from anxiety gone...the help was worth it I was so anxious about filing my taxes. Appreciate the help.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax is too expensive My teenager didn't make much money, but unfortunately as a ref he was not considered an "employee" and had to file a few special forms. Turbo Tax made sure he filled them out correctly and made sure his expenses were taken care of, but $180 to file for a kid who made less than $5000? Come on.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4314
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Navigation is extremely difficult I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is very intuitive The software is intuitive and I particularly like being able to go back, etc. to make corrections and updates. I never feel like I have completely messed things up with no way of going back. It takes a lot of the fear out of tax filing.
Date published: 2023-04-07
Rated 5 out of 5 by from I like TurboTax TurboTax pointed me in the right direction. Jeanette was very helpful!
Date published: 2023-04-07
Rated 5 out of 5 by from Good experience I was getting frustrated with filing and TurboTax made things easier for me.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax used by private Real Estate Investor I have used Turbo Tax for nearly 10 years now, and am impressed with how it handles all of the detailed complex tax situations that I am subject to. I would strongly recommend it to other people.
Date published: 2023-04-07
Rated 5 out of 5 by from So quick and easy The prompts guided us through the process in under an hour, and ensured us that we were filing correctly at all moments, giving us visual cues and guidelines as well as italicized directions. I never felt lost or confused while filing with Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Almost 10 years with Turbo Tax and wouldn't change I love Turbo Tax. The process is clean and very straight forward.
Date published: 2023-04-07
Rated 3 out of 5 by from Too Expensive Tool is easy to use; but like all other tax apps, they charge WAY TOO MUCH !!!
Date published: 2023-04-07
Rated 5 out of 5 by from anxiety gone...the help was worth it I was so anxious about filing my taxes. Appreciate the help.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax is too expensive My teenager didn't make much money, but unfortunately as a ref he was not considered an "employee" and had to file a few special forms. Turbo Tax made sure he filled them out correctly and made sure his expenses were taken care of, but $180 to file for a kid who made less than $5000? Come on.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4314