TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Same problems every year with state and city Every year, turbotax business can not complete the nyc business forms. Great product for the federal. We do the 1120-s. Great product for the state. We do NY State s-corp Completely DROP the ball every year, with no changes and never works well for the NYC GENERAL CORP tax forms... hours and hours with help desk... uninstall reinstall... new confirmation number.... NYC files download but don't ever start in turbo tax... AND, then they claim you can't efile nyc business, when nyc expects all business to be efile-ing...
Date published: 2022-03-14
Rated 4 out of 5 by from Turbox is convenient but can be better Everything was great, but my tax returns are significantly less this year. It would be great if there was a feature that explain what caused the difference.
Date published: 2022-03-14
Rated 5 out of 5 by from Quick and Easy Walked me through each step. It was super easy and once I gathered all the info I needed, entering it in TurboTax was a breeze.
Date published: 2022-03-14
Rated 2 out of 5 by from Not Happy TurboTax Business wanted information on a form that was irrelevant to my tax return. Because it went back to it over and over I spent hours trying to fix it. At the end, I couldn't E-file my return.
Date published: 2022-03-14
Rated 3 out of 5 by from First time I have had a problem with Turbo Tax I have used Turbo tax for years. Last year I started using it for filing LLC business returns. My federal return was filed with no problems. K-1's printed. Everything OK. But the state information (CA) would not properly populate the state form. I ended up having to paper file my state returns.
Date published: 2022-03-14
Rated 2 out of 5 by from Not great, seems obsolete There is no way to transfer the draft return you do online. Additionally, all the tax forms need to be enter manually. There is an option upload ONLY if your employer is enrolled in the transfer of e- forms and you would ahve to log in into your pay site. For the reest of the forms... you are out luck.
Date published: 2022-03-14
Rated 5 out of 5 by from Helpful as can be ! I’m giving five stars because taxes are tricky and you made it much less stressful to understand !
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is fantastic I have used TurboTax for several years. I still feel stressed thinking about the starting the process but once I start everything goes smoothly. There is always someone available to chat with me which comforts me. Also I like the explanations that are available throughout the process. Thank you!
Date published: 2022-03-14
Rated 2 out of 5 by from Turbo Tax Okay For run of the mill taxes it is fine, howerver we need to file Schedule K-1 and K-3 but K-3 will not be available until this Summer!! Intuit seems to blame the IRS yest I have our schedule K-3 from our accountant. Confusing at best
Date published: 2022-03-14
Rated 2 out of 5 by from Its never "free" You promise me its free every year!! but I always end up paying 100+ I am usually already over it by the end and just pay out of frustration because I hate that I wasted my time and fell for the "free" stop lying...........
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4314
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Same problems every year with state and city Every year, turbotax business can not complete the nyc business forms. Great product for the federal. We do the 1120-s. Great product for the state. We do NY State s-corp Completely DROP the ball every year, with no changes and never works well for the NYC GENERAL CORP tax forms... hours and hours with help desk... uninstall reinstall... new confirmation number.... NYC files download but don't ever start in turbo tax... AND, then they claim you can't efile nyc business, when nyc expects all business to be efile-ing...
Date published: 2022-03-14
Rated 4 out of 5 by from Turbox is convenient but can be better Everything was great, but my tax returns are significantly less this year. It would be great if there was a feature that explain what caused the difference.
Date published: 2022-03-14
Rated 5 out of 5 by from Quick and Easy Walked me through each step. It was super easy and once I gathered all the info I needed, entering it in TurboTax was a breeze.
Date published: 2022-03-14
Rated 2 out of 5 by from Not Happy TurboTax Business wanted information on a form that was irrelevant to my tax return. Because it went back to it over and over I spent hours trying to fix it. At the end, I couldn't E-file my return.
Date published: 2022-03-14
Rated 3 out of 5 by from First time I have had a problem with Turbo Tax I have used Turbo tax for years. Last year I started using it for filing LLC business returns. My federal return was filed with no problems. K-1's printed. Everything OK. But the state information (CA) would not properly populate the state form. I ended up having to paper file my state returns.
Date published: 2022-03-14
Rated 2 out of 5 by from Not great, seems obsolete There is no way to transfer the draft return you do online. Additionally, all the tax forms need to be enter manually. There is an option upload ONLY if your employer is enrolled in the transfer of e- forms and you would ahve to log in into your pay site. For the reest of the forms... you are out luck.
Date published: 2022-03-14
Rated 5 out of 5 by from Helpful as can be ! I’m giving five stars because taxes are tricky and you made it much less stressful to understand !
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is fantastic I have used TurboTax for several years. I still feel stressed thinking about the starting the process but once I start everything goes smoothly. There is always someone available to chat with me which comforts me. Also I like the explanations that are available throughout the process. Thank you!
Date published: 2022-03-14
Rated 2 out of 5 by from Turbo Tax Okay For run of the mill taxes it is fine, howerver we need to file Schedule K-1 and K-3 but K-3 will not be available until this Summer!! Intuit seems to blame the IRS yest I have our schedule K-3 from our accountant. Confusing at best
Date published: 2022-03-14
Rated 2 out of 5 by from Its never "free" You promise me its free every year!! but I always end up paying 100+ I am usually already over it by the end and just pay out of frustration because I hate that I wasted my time and fell for the "free" stop lying...........
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4314