TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is professional and easy to use I have found Turbo Tax to be easy to use, accurate and full of helpful ideas.
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax Charges Big Extra For State Return TurboTax is very straight forward and easy to use. I've been using it for many years. But... TurboTax charges an extra fee for State forms and eFile. $70+tax to do the Idaho return and eFile it. And the charge goes up every year!!!
Date published: 2022-03-18
Rated 5 out of 5 by from Fast and easy We use Turbo Tax every year. It is easy and painless. We have used other tax services and paid twice the amount for the same amount of service. We are loyal Turbo Tax customers.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbox is very simple and The steps are very easy. Getting connected to IRS expert is also very easy. The communication is easy and simple.
Date published: 2022-03-18
Rated 5 out of 5 by from Agent was helpful The agent was very helpful, she help me with everything I needed.
Date published: 2022-03-18
Rated 5 out of 5 by from I love this service! Turbo Tax full service is very user friendly. The platform is straightforward and the expert I was connected with was extremely helpful, friendly and communicated with me a lot through the chat. I was very appreciative of this. I hope to be able to use this service in the future. Thank you Dean for helping my husband and I on our complicated joint return!
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax, was the worst I have ever experienced!! Had a hard time launching it at times. I had to uninstall and re-install. I would question whether I would want to purchase it again. Poor performance for 2021.
Date published: 2022-03-18
Rated 5 out of 5 by from Smooth Process ! It seems the process was improved to the best of my knowledge.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to use I was unsure about filling my taxes by myself but TurboTax made it easy for me!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4313
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is professional and easy to use I have found Turbo Tax to be easy to use, accurate and full of helpful ideas.
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax Charges Big Extra For State Return TurboTax is very straight forward and easy to use. I've been using it for many years. But... TurboTax charges an extra fee for State forms and eFile. $70+tax to do the Idaho return and eFile it. And the charge goes up every year!!!
Date published: 2022-03-18
Rated 5 out of 5 by from Fast and easy We use Turbo Tax every year. It is easy and painless. We have used other tax services and paid twice the amount for the same amount of service. We are loyal Turbo Tax customers.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbox is very simple and The steps are very easy. Getting connected to IRS expert is also very easy. The communication is easy and simple.
Date published: 2022-03-18
Rated 5 out of 5 by from Agent was helpful The agent was very helpful, she help me with everything I needed.
Date published: 2022-03-18
Rated 5 out of 5 by from I love this service! Turbo Tax full service is very user friendly. The platform is straightforward and the expert I was connected with was extremely helpful, friendly and communicated with me a lot through the chat. I was very appreciative of this. I hope to be able to use this service in the future. Thank you Dean for helping my husband and I on our complicated joint return!
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax, was the worst I have ever experienced!! Had a hard time launching it at times. I had to uninstall and re-install. I would question whether I would want to purchase it again. Poor performance for 2021.
Date published: 2022-03-18
Rated 5 out of 5 by from Smooth Process ! It seems the process was improved to the best of my knowledge.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to use I was unsure about filling my taxes by myself but TurboTax made it easy for me!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4313