TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from A little confusing One of the questions on the 1099-Misc portion was confusing and I had an agent call me. She was quick to respond and very nice but I didn't feel confident that she knew what she was talking about. I also went back to change some information upon the review before filing but it didn't change the information on the paperwork so I am not confident about my return at all.
Date published: 2023-04-08
Rated 4 out of 5 by from always easy to understand and maneuver easy to work through and explains well. This year way too many upselling ads. That gets in the way of focusing on the return information.
Date published: 2023-04-08
Rated 3 out of 5 by from It works... TurboTax is okay and relatively affordable. But you can't go 3 steps without being asked to pay more money to upgrade or sign up for something unrelated. It's not always obvious that the information isn't required unless you read carefully, so you have to be on guard as well as annoyed. We'll probably research a platform with less hassle for next year.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax worked for us! Taxes can be a very stressful thing, but with Turbo Tax the process is made better! With just a few clicks and maybe a quick chat with a Turbo Tax expert we had our taxes done in no time at all.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax Deluxe Program was good and walked me through entire Fed and State tax returns. Problem in submitting both my tax returns via the internet. Took me 4 days to finally get them submitted and an email reply received. I went through the house and finally had to sit right next to the router in order for the program to be submitted. UGH!!
Date published: 2023-04-08
Rated 4 out of 5 by from Easy to use. Clear step by step instructions. Have been using TT for ten plus years. Previous year's files make quick work of automatic form filling and reference. Be sure to compare previous year filing so nothing is missed. TurboTax missed a few carry over entries in my 2021 Return that were caught by the IRS requiring additional tax due. No penalty, paid and moved on. Made sure missing entry was corrected in 2022 Return. Will continue using as I like the software.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Very easy to use and understand. Very helpful for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Review All good. Easy to understand. I'd recommend to anyone!
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo tax awsome Fast and easy to do without having to go out of the house
Date published: 2023-04-08
Rated 5 out of 5 by from Everything was great The live assistants were great especially April Thank you
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4313
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A little confusing One of the questions on the 1099-Misc portion was confusing and I had an agent call me. She was quick to respond and very nice but I didn't feel confident that she knew what she was talking about. I also went back to change some information upon the review before filing but it didn't change the information on the paperwork so I am not confident about my return at all.
Date published: 2023-04-08
Rated 4 out of 5 by from always easy to understand and maneuver easy to work through and explains well. This year way too many upselling ads. That gets in the way of focusing on the return information.
Date published: 2023-04-08
Rated 3 out of 5 by from It works... TurboTax is okay and relatively affordable. But you can't go 3 steps without being asked to pay more money to upgrade or sign up for something unrelated. It's not always obvious that the information isn't required unless you read carefully, so you have to be on guard as well as annoyed. We'll probably research a platform with less hassle for next year.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax worked for us! Taxes can be a very stressful thing, but with Turbo Tax the process is made better! With just a few clicks and maybe a quick chat with a Turbo Tax expert we had our taxes done in no time at all.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax Deluxe Program was good and walked me through entire Fed and State tax returns. Problem in submitting both my tax returns via the internet. Took me 4 days to finally get them submitted and an email reply received. I went through the house and finally had to sit right next to the router in order for the program to be submitted. UGH!!
Date published: 2023-04-08
Rated 4 out of 5 by from Easy to use. Clear step by step instructions. Have been using TT for ten plus years. Previous year's files make quick work of automatic form filling and reference. Be sure to compare previous year filing so nothing is missed. TurboTax missed a few carry over entries in my 2021 Return that were caught by the IRS requiring additional tax due. No penalty, paid and moved on. Made sure missing entry was corrected in 2022 Return. Will continue using as I like the software.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Very easy to use and understand. Very helpful for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Review All good. Easy to understand. I'd recommend to anyone!
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo tax awsome Fast and easy to do without having to go out of the house
Date published: 2023-04-08
Rated 5 out of 5 by from Everything was great The live assistants were great especially April Thank you
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4313