TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Have been using Turbo Tax Premier for years. Turbo Tax takes most of the pain out of doing my Federal. I particularly like its ability to import my W-2 and investment information. That fact that it also runs an audit checks throughout the process and at the end is great.
Date published: 2021-04-03
Rated 1 out of 5 by from pay $40 to deduct $26 of NJ filing fees! Really??? pay $40 to deduct $26 of NJ filing fees! Really??? If you must offer it explain it upfront to save tax payer the waste of time & frustration. This is one of those things that make tax filing suck!
Date published: 2021-04-03
Rated 5 out of 5 by from great and easy very helpful and knowledgable I had 2 of your reps help me and one was the expert and the other helped me get started both were excellent
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is great TurboTax is great! It makes filing so easy and guides you every step of the way! It's amazing that they offer free versions of it too!
Date published: 2021-04-03
Rated 5 out of 5 by from I like using turbotax Turbotax is easy to use. I use it for over 15 years.
Date published: 2021-04-03
Rated 3 out of 5 by from Good - But Needs Improvement An update needs to be made to allow users to upload CSV files to TurboTax for Cryptocurrency Transactions. This was a headache and even after upgrading I still didn't see it. Besides that easy to follow and use.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is very helpful It is very helpful, but I wish that it would tell you tell you ahead of time what you will need to pay for and what is free. It's fairly inexpensive still, but it would just be nice to know.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Great program. Walks you thru everything and has explanations when you need them.
Date published: 2021-04-03
Rated 2 out of 5 by from Could Be Made Easier to Use I've used Turbo Tax for many years. I see very little difference from one year to another in appearance and function. Most frustrating is the software doesn't remember the majority of answers from previous years. There are many yes/no questions. It would be helpful to show how these questions were answered in previous years. More importantly, there are many times when I've answered a particular question as "yes", yet the software defaults to a "no" (or vice versa). It would be best to show last years response or most commonly answered as "yes or no".
Date published: 2021-04-03
Rated 5 out of 5 by from Trustworthy, Dependable I have used Turbo Tax for many years and have every confidence that my taxes are done right.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4310
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Have been using Turbo Tax Premier for years. Turbo Tax takes most of the pain out of doing my Federal. I particularly like its ability to import my W-2 and investment information. That fact that it also runs an audit checks throughout the process and at the end is great.
Date published: 2021-04-03
Rated 1 out of 5 by from pay $40 to deduct $26 of NJ filing fees! Really??? pay $40 to deduct $26 of NJ filing fees! Really??? If you must offer it explain it upfront to save tax payer the waste of time & frustration. This is one of those things that make tax filing suck!
Date published: 2021-04-03
Rated 5 out of 5 by from great and easy very helpful and knowledgable I had 2 of your reps help me and one was the expert and the other helped me get started both were excellent
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is great TurboTax is great! It makes filing so easy and guides you every step of the way! It's amazing that they offer free versions of it too!
Date published: 2021-04-03
Rated 5 out of 5 by from I like using turbotax Turbotax is easy to use. I use it for over 15 years.
Date published: 2021-04-03
Rated 3 out of 5 by from Good - But Needs Improvement An update needs to be made to allow users to upload CSV files to TurboTax for Cryptocurrency Transactions. This was a headache and even after upgrading I still didn't see it. Besides that easy to follow and use.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is very helpful It is very helpful, but I wish that it would tell you tell you ahead of time what you will need to pay for and what is free. It's fairly inexpensive still, but it would just be nice to know.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Great program. Walks you thru everything and has explanations when you need them.
Date published: 2021-04-03
Rated 2 out of 5 by from Could Be Made Easier to Use I've used Turbo Tax for many years. I see very little difference from one year to another in appearance and function. Most frustrating is the software doesn't remember the majority of answers from previous years. There are many yes/no questions. It would be helpful to show how these questions were answered in previous years. More importantly, there are many times when I've answered a particular question as "yes", yet the software defaults to a "no" (or vice versa). It would be best to show last years response or most commonly answered as "yes or no".
Date published: 2021-04-03
Rated 5 out of 5 by from Trustworthy, Dependable I have used Turbo Tax for many years and have every confidence that my taxes are done right.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4310