TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Good explanations Detailed process. Somewhat laborious but only because I didn't have the information to download.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is the easiest software I have ever used The product is the easiest I have ever used to file my return. The step by step walk through of both income and deductions is perfect.
Date published: 2021-04-03
Rated 2 out of 5 by from Slow, and has a frustrating UX "reviewing" items in 1099-B was very tedious and each step of the wizard took about 2-3 seconds to load; which adds up fast if you have a lot of items to review. It's difficult to refer back to previous fields, you have to click through steps that you've already completed just to get to find the value your wanted to double check
Date published: 2021-04-03
Rated 5 out of 5 by from Simple and Clean I've use TurboTax for several years now and found it smooth, intuitive, and helpful. They're up front about the (small) cost, provide assistance options and explanations for most fields you could ask for, and are a great place to continue to have your records should you need them.
Date published: 2021-04-03
Rated 5 out of 5 by from GOOD Very easy to use, intuitive and fast. Recommended 100%
Date published: 2021-04-03
Rated 3 out of 5 by from TurboTax is good but a little pricey This year I'm disappointed in my refund as it's a lot smaller than ever before & I've got to contact TurboTax on an error from 2017 that cost me over $2K. I feel after so many years, there should be a decent discount & having to pay $50 extra for state taxes to be filed is way too expensive.
Date published: 2021-04-03
Rated 5 out of 5 by from makes it easy always walks me through and has the answer to my question on the screen.
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax continues to exceed my expectations. Easy to use. Very user friendly and convenient. Continue to use year after year. Have and will continue to recommend to friends. Thanks TurboTax!
Date published: 2021-04-03
Rated 5 out of 5 by from Happy Ive used turbo 4/5 times now and have had no isssues whatsoever I'm completely satisfied
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Review Very fast and simple! Very much appreciated how easy it was!
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Good explanations Detailed process. Somewhat laborious but only because I didn't have the information to download.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is the easiest software I have ever used The product is the easiest I have ever used to file my return. The step by step walk through of both income and deductions is perfect.
Date published: 2021-04-03
Rated 2 out of 5 by from Slow, and has a frustrating UX "reviewing" items in 1099-B was very tedious and each step of the wizard took about 2-3 seconds to load; which adds up fast if you have a lot of items to review. It's difficult to refer back to previous fields, you have to click through steps that you've already completed just to get to find the value your wanted to double check
Date published: 2021-04-03
Rated 5 out of 5 by from Simple and Clean I've use TurboTax for several years now and found it smooth, intuitive, and helpful. They're up front about the (small) cost, provide assistance options and explanations for most fields you could ask for, and are a great place to continue to have your records should you need them.
Date published: 2021-04-03
Rated 5 out of 5 by from GOOD Very easy to use, intuitive and fast. Recommended 100%
Date published: 2021-04-03
Rated 3 out of 5 by from TurboTax is good but a little pricey This year I'm disappointed in my refund as it's a lot smaller than ever before & I've got to contact TurboTax on an error from 2017 that cost me over $2K. I feel after so many years, there should be a decent discount & having to pay $50 extra for state taxes to be filed is way too expensive.
Date published: 2021-04-03
Rated 5 out of 5 by from makes it easy always walks me through and has the answer to my question on the screen.
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax continues to exceed my expectations. Easy to use. Very user friendly and convenient. Continue to use year after year. Have and will continue to recommend to friends. Thanks TurboTax!
Date published: 2021-04-03
Rated 5 out of 5 by from Happy Ive used turbo 4/5 times now and have had no isssues whatsoever I'm completely satisfied
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Review Very fast and simple! Very much appreciated how easy it was!
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4308