TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Disappointed this year This is my 4th year using Turbo Tax and this year was a disappointment. There were less options to ask my questions and get useful answers or direction. Also they added a $39 service charge to take the payment out of my return and only had that in small font below and had no option to change that later.
Date published: 2023-04-05
Rated 4 out of 5 by from Make some adjustments Should look adding autofill on some topics. I has multiple W-2 G's from the same casino. Adds a lot of time inputting the same basic information.
Date published: 2023-04-05
Rated 1 out of 5 by from Turbotax Hides Charge I spent more time trying to figure out how to deselect all the extra charges turbotax was trying to stick me with than actually doing taxes.
Date published: 2023-04-05
Rated 2 out of 5 by from Pricey and Filled with Ads but convenient Pricey and Filled with Ads but convenient and quick
Date published: 2023-04-05
Rated 4 out of 5 by from A must have for filing taxes Very assuring of meeting all requirements accurately.
Date published: 2023-04-05
Rated 5 out of 5 by from Delivered as expected 3rd year using turbo tax; was a successful filing, I have two states to file in, which can complicate things, but had no issues. I would recommend using them.
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible I had to my own deductions. The fees are outrageous. Last time using this
Date published: 2023-04-05
Rated 5 out of 5 by from Love TurboTax! Love the easy to follow directions and explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Super Simple Probably not needed in today's tax prep environment, but having used it in the past, ease/convenience are worth the cost to me.
Date published: 2023-04-05
Rated 1 out of 5 by from Turbotax made it more difficult to do taxes! We could not find the correct information to enter, twice as expensive as H&R block.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointed this year This is my 4th year using Turbo Tax and this year was a disappointment. There were less options to ask my questions and get useful answers or direction. Also they added a $39 service charge to take the payment out of my return and only had that in small font below and had no option to change that later.
Date published: 2023-04-05
Rated 4 out of 5 by from Make some adjustments Should look adding autofill on some topics. I has multiple W-2 G's from the same casino. Adds a lot of time inputting the same basic information.
Date published: 2023-04-05
Rated 1 out of 5 by from Turbotax Hides Charge I spent more time trying to figure out how to deselect all the extra charges turbotax was trying to stick me with than actually doing taxes.
Date published: 2023-04-05
Rated 2 out of 5 by from Pricey and Filled with Ads but convenient Pricey and Filled with Ads but convenient and quick
Date published: 2023-04-05
Rated 4 out of 5 by from A must have for filing taxes Very assuring of meeting all requirements accurately.
Date published: 2023-04-05
Rated 5 out of 5 by from Delivered as expected 3rd year using turbo tax; was a successful filing, I have two states to file in, which can complicate things, but had no issues. I would recommend using them.
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible I had to my own deductions. The fees are outrageous. Last time using this
Date published: 2023-04-05
Rated 5 out of 5 by from Love TurboTax! Love the easy to follow directions and explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Super Simple Probably not needed in today's tax prep environment, but having used it in the past, ease/convenience are worth the cost to me.
Date published: 2023-04-05
Rated 1 out of 5 by from Turbotax made it more difficult to do taxes! We could not find the correct information to enter, twice as expensive as H&R block.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4304