TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Very helpful Great help thank you very informative
Date published: 2021-04-06
Rated 5 out of 5 by from super easy and super fast just like edward cullen suuuuuuuuuuuuuppeeeerrrrrrrrrrrr easyyyyyyyyyyyyyy
Date published: 2021-04-06
Rated 5 out of 5 by from Very Happy Connected with someone within a min and helped me through everything
Date published: 2021-04-06
Rated 5 out of 5 by from Simple and easy Super easy and love the military discount, took 30 minutes
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax has always done the job for me. Thanks Walked me thru the process and made sure I had all info input.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy to use The step by step step instructions are easy to use.
Date published: 2021-04-06
Rated 4 out of 5 by from great $30.00 product For $30.00 it was easy and i get free tax advice and help
Date published: 2021-04-06
Rated 5 out of 5 by from great help from all advisers great advice from all advisers helped with state return
Date published: 2021-04-06
Rated 3 out of 5 by from TurboTax Review Used TurboTax for 1st time in 2020 with help of a friend who has been a user for 10 years. This software, for me, is not user friendly. Also, when sending electronically, and having to put in your last year's AGI, your program rounds up the numbers and it makes the IRS Federal Return reject because it doesn't match what I entered previous year on my mailed return with the dollars/cents. Trying to fix that now! I can't send my State electronically until the Federal gets sent. I paid $25 to send in the State of Indiana forms electronically (you advertise free e-filing and it isn't!), and now may have to mail them because my Federal will have to be mailed if I can't get this issue resolved in the next month! How do I get my $25 back?
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is awesome...but... I had many issues with a looping error with setting up my taxable income. For some reason the system kept saying I had foreign taxable income, but there was no option to change it, and when it kept asking for my taxable income to be input via the form, it auto-populated as a negative number. Aside from this, a turbo tax specialist was able to help me greatly and was very efficient in helping me solve my problems.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Very helpful Great help thank you very informative
Date published: 2021-04-06
Rated 5 out of 5 by from super easy and super fast just like edward cullen suuuuuuuuuuuuuppeeeerrrrrrrrrrrr easyyyyyyyyyyyyyy
Date published: 2021-04-06
Rated 5 out of 5 by from Very Happy Connected with someone within a min and helped me through everything
Date published: 2021-04-06
Rated 5 out of 5 by from Simple and easy Super easy and love the military discount, took 30 minutes
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax has always done the job for me. Thanks Walked me thru the process and made sure I had all info input.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy to use The step by step step instructions are easy to use.
Date published: 2021-04-06
Rated 4 out of 5 by from great $30.00 product For $30.00 it was easy and i get free tax advice and help
Date published: 2021-04-06
Rated 5 out of 5 by from great help from all advisers great advice from all advisers helped with state return
Date published: 2021-04-06
Rated 3 out of 5 by from TurboTax Review Used TurboTax for 1st time in 2020 with help of a friend who has been a user for 10 years. This software, for me, is not user friendly. Also, when sending electronically, and having to put in your last year's AGI, your program rounds up the numbers and it makes the IRS Federal Return reject because it doesn't match what I entered previous year on my mailed return with the dollars/cents. Trying to fix that now! I can't send my State electronically until the Federal gets sent. I paid $25 to send in the State of Indiana forms electronically (you advertise free e-filing and it isn't!), and now may have to mail them because my Federal will have to be mailed if I can't get this issue resolved in the next month! How do I get my $25 back?
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is awesome...but... I had many issues with a looping error with setting up my taxable income. For some reason the system kept saying I had foreign taxable income, but there was no option to change it, and when it kept asking for my taxable income to be input via the form, it auto-populated as a negative number. Aside from this, a turbo tax specialist was able to help me greatly and was very efficient in helping me solve my problems.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4304