TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 3 out of 5 by
NICOLLLLLLLL from
Disappointed this year
This is my 4th year using Turbo Tax and this year was a disappointment. There were less options to ask my questions and get useful answers or direction. Also they added a $39 service charge to take the payment out of my return and only had that in small font below and had no option to change that later.
Date published: 2023-04-05
Rated 4 out of 5 by
Gun Lvr from
Make some adjustments
Should look adding autofill on some topics. I has multiple W-2 G's from the same casino. Adds a lot of time inputting the same basic information.
Date published: 2023-04-05
Rated 1 out of 5 by
anonymous1231987409134132 from
Turbotax Hides Charge
I spent more time trying to figure out how to deselect all the extra charges turbotax was trying to stick me with than actually doing taxes.
Date published: 2023-04-05
Rated 2 out of 5 by
JBagat from
Pricey and Filled with Ads but convenient
Pricey and Filled with Ads but convenient and quick
Date published: 2023-04-05
Rated 4 out of 5 by
ThomasJH from
A must have for filing taxes
Very assuring of meeting all requirements accurately.
Date published: 2023-04-05
Rated 5 out of 5 by
KPRFC from
Delivered as expected
3rd year using turbo tax; was a successful filing, I have two states to file in, which can complicate things, but had no issues. I would recommend using them.
Date published: 2023-04-05
Rated 1 out of 5 by
Turboshitty from
Terrible
I had to my own deductions. The fees are outrageous. Last time using this
Date published: 2023-04-05
Rated 5 out of 5 by
VirS from
Love TurboTax!
Love the easy to follow directions and explanations.
Date published: 2023-04-05
Rated 5 out of 5 by
JackG55 from
Super Simple
Probably not needed in today's tax prep environment, but having used it in the past, ease/convenience are worth the cost to me.
Date published: 2023-04-05
Rated 1 out of 5 by
mkkc10 from
Turbotax made it more difficult to do taxes!
We could not find the correct information to enter, twice as expensive as H&R block.
All TurboTax® Offerings Reviews - Page 4304
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
NICOLLLLLLLL from
Disappointed this year
This is my 4th year using Turbo Tax and this year was a disappointment. There were less options to ask my questions and get useful answers or direction. Also they added a $39 service charge to take the payment out of my return and only had that in small font below and had no option to change that later.
Date published: 2023-04-05
Rated 4 out of 5 by
Gun Lvr from
Make some adjustments
Should look adding autofill on some topics. I has multiple W-2 G's from the same casino. Adds a lot of time inputting the same basic information.
Date published: 2023-04-05
Rated 1 out of 5 by
anonymous1231987409134132 from
Turbotax Hides Charge
I spent more time trying to figure out how to deselect all the extra charges turbotax was trying to stick me with than actually doing taxes.
Date published: 2023-04-05
Rated 2 out of 5 by
JBagat from
Pricey and Filled with Ads but convenient
Pricey and Filled with Ads but convenient and quick
Date published: 2023-04-05
Rated 4 out of 5 by
ThomasJH from
A must have for filing taxes
Very assuring of meeting all requirements accurately.
Date published: 2023-04-05
Rated 5 out of 5 by
KPRFC from
Delivered as expected
3rd year using turbo tax; was a successful filing, I have two states to file in, which can complicate things, but had no issues. I would recommend using them.
Date published: 2023-04-05
Rated 1 out of 5 by
Turboshitty from
Terrible
I had to my own deductions. The fees are outrageous. Last time using this
Date published: 2023-04-05
Rated 5 out of 5 by
VirS from
Love TurboTax!
Love the easy to follow directions and explanations.
Date published: 2023-04-05
Rated 5 out of 5 by
JackG55 from
Super Simple
Probably not needed in today's tax prep environment, but having used it in the past, ease/convenience are worth the cost to me.
Date published: 2023-04-05
Rated 1 out of 5 by
mkkc10 from
Turbotax made it more difficult to do taxes!
We could not find the correct information to enter, twice as expensive as H&R block.
All TurboTax® Offerings Reviews - Page 4304
Date published: 2023-04-05