TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Denise from TurboTax is amazing Had a on-going loop due to answering one of the yes or no questions wrong for form 8962. Denise was amazing and so helpful! She deserves a raise.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Very well prepaired and experienced and knowledgeable
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful This is my 3rd year using Turbo tax. I worked with Howard, an excellent and very experienced expert. I am amazed at the work ethic and efficiency, and professionalism. Overall my experience was wonderful!!
Date published: 2022-03-18
Rated 4 out of 5 by from TurboTax is great. The product is easy to use and simple with plenty of step by step instructions and answers to questions you may have. The cost is a bit high. I got a phone call from customer service offering me a service code to file for free. It didn't work and I had no way to contact customer service to get it fixed so I ended up spending the money. If not for the money I had to spend, I would have given this product 5 stars.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is awesome Both Catherine and will went above and beyond to help me, and answer all my questions. Thank you both for being so patient with me. You guys are rockstars.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Service The agent was exceptional very knowledgeable and awesome manner
Date published: 2022-03-18
Rated 3 out of 5 by from complicated dudgery Interminable redundant questions. Cryptic non-helpful explanations. Lots of guessing required.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome! So simple! It was super easy to do. And quick. I'm glad it was easy enough to do on my own and in the comfort of doing it at home.
Date published: 2022-03-18
Rated 5 out of 5 by from Fantastic Software I've been using Turbotax for several years now. It is extremely easy to use for non-tax professionals, and individuals with complicated tax situations. The customer service is always prompt, friendly, and thorough.
Date published: 2022-03-18
Rated 5 out of 5 by from done Too Many questions to make it a quick process. Too many problems occurred.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4299
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Denise from TurboTax is amazing Had a on-going loop due to answering one of the yes or no questions wrong for form 8962. Denise was amazing and so helpful! She deserves a raise.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Very well prepaired and experienced and knowledgeable
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful This is my 3rd year using Turbo tax. I worked with Howard, an excellent and very experienced expert. I am amazed at the work ethic and efficiency, and professionalism. Overall my experience was wonderful!!
Date published: 2022-03-18
Rated 4 out of 5 by from TurboTax is great. The product is easy to use and simple with plenty of step by step instructions and answers to questions you may have. The cost is a bit high. I got a phone call from customer service offering me a service code to file for free. It didn't work and I had no way to contact customer service to get it fixed so I ended up spending the money. If not for the money I had to spend, I would have given this product 5 stars.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is awesome Both Catherine and will went above and beyond to help me, and answer all my questions. Thank you both for being so patient with me. You guys are rockstars.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Service The agent was exceptional very knowledgeable and awesome manner
Date published: 2022-03-18
Rated 3 out of 5 by from complicated dudgery Interminable redundant questions. Cryptic non-helpful explanations. Lots of guessing required.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome! So simple! It was super easy to do. And quick. I'm glad it was easy enough to do on my own and in the comfort of doing it at home.
Date published: 2022-03-18
Rated 5 out of 5 by from Fantastic Software I've been using Turbotax for several years now. It is extremely easy to use for non-tax professionals, and individuals with complicated tax situations. The customer service is always prompt, friendly, and thorough.
Date published: 2022-03-18
Rated 5 out of 5 by from done Too Many questions to make it a quick process. Too many problems occurred.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4299