TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Horrible experience with desktop program Great difficulty with desktop files. Would not save a copy to my tax doc folder but did have a "ghost" copy that opened each time I used the program. I never found a physical copy of this file. Would not transmit data from last years return without a password, which I never set but was able to open the previous year's return without any password. Tech support did not access my desktop view and problem solve and decided this was a Mac Problem. Also never let me discuss issues with level 2 techs. Was left without any recourse. I only was able to enter/save data after opening previous year's return while working on current year. Thanks for nothing
Date published: 2023-01-31
Rated 5 out of 5 by from 8th year in a row Why i chose turbo tax cause is it simple. Turbo tax makes it so you know what your inputting.
Date published: 2023-01-31
Rated 5 out of 5 by from No questions left unanswered Turbo tax offers help to understand each section of your taxes as you navigate toward filing your return. I had a question and requested a call from an expert. I was contacted within a minute of requesting help and the expert answered my question. The interaction was polite, professional, and left me without any doubt that I was completing my taxes correctly.
Date published: 2023-01-31
Rated 5 out of 5 by from Terrific Fast and easy…secure…would recommend ..State and federal done at same time
Date published: 2023-01-31
Rated 5 out of 5 by from Amazing Turbo tax was so easy and a lovey tax experience, will be using this platform again next year
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax Hands Down is my 1st choice. TurboTax hands down is my first choice. We have been committed to each other for eight years now I am 35 minutes. I have been dealing with Dealing with them since I was in my 20s. My refund comes within 21 days with no problems. If you can read you can use turbo tax…. Also I have referred so many ppl and they love it. No more H&R Expensive Block
Date published: 2023-01-31
Rated 5 out of 5 by from USER FRIENDLY TURBO TAX WAS SUPER EASY TO UNDERSTAND AND USE TO FILE MY TAXES
Date published: 2023-01-31
Rated 5 out of 5 by from been using it for years easy process and navigation, they have helpful tips along the way for each step if you need help. been using them for a few years now and it's a smooth experience every time :)
Date published: 2023-01-31
Rated 3 out of 5 by from Good product but I use Turbo Tax every year for the past 5 years and have never had any issues...so far. However, it seems every year there is a cost increase, and I am constantly being asked to "upgrade". I can only file a simple return so upgrading seems a bit much and being constantly asked to do so when all I want to do is get my taxes done and out of the way is distracting.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax has always been awesome to me Everything's been easy going and everything went the way it should. Thanks TurboTax....I mean that.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 4297
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Horrible experience with desktop program Great difficulty with desktop files. Would not save a copy to my tax doc folder but did have a "ghost" copy that opened each time I used the program. I never found a physical copy of this file. Would not transmit data from last years return without a password, which I never set but was able to open the previous year's return without any password. Tech support did not access my desktop view and problem solve and decided this was a Mac Problem. Also never let me discuss issues with level 2 techs. Was left without any recourse. I only was able to enter/save data after opening previous year's return while working on current year. Thanks for nothing
Date published: 2023-01-31
Rated 5 out of 5 by from 8th year in a row Why i chose turbo tax cause is it simple. Turbo tax makes it so you know what your inputting.
Date published: 2023-01-31
Rated 5 out of 5 by from No questions left unanswered Turbo tax offers help to understand each section of your taxes as you navigate toward filing your return. I had a question and requested a call from an expert. I was contacted within a minute of requesting help and the expert answered my question. The interaction was polite, professional, and left me without any doubt that I was completing my taxes correctly.
Date published: 2023-01-31
Rated 5 out of 5 by from Terrific Fast and easy…secure…would recommend ..State and federal done at same time
Date published: 2023-01-31
Rated 5 out of 5 by from Amazing Turbo tax was so easy and a lovey tax experience, will be using this platform again next year
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax Hands Down is my 1st choice. TurboTax hands down is my first choice. We have been committed to each other for eight years now I am 35 minutes. I have been dealing with Dealing with them since I was in my 20s. My refund comes within 21 days with no problems. If you can read you can use turbo tax…. Also I have referred so many ppl and they love it. No more H&R Expensive Block
Date published: 2023-01-31
Rated 5 out of 5 by from USER FRIENDLY TURBO TAX WAS SUPER EASY TO UNDERSTAND AND USE TO FILE MY TAXES
Date published: 2023-01-31
Rated 5 out of 5 by from been using it for years easy process and navigation, they have helpful tips along the way for each step if you need help. been using them for a few years now and it's a smooth experience every time :)
Date published: 2023-01-31
Rated 3 out of 5 by from Good product but I use Turbo Tax every year for the past 5 years and have never had any issues...so far. However, it seems every year there is a cost increase, and I am constantly being asked to "upgrade". I can only file a simple return so upgrading seems a bit much and being constantly asked to do so when all I want to do is get my taxes done and out of the way is distracting.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax has always been awesome to me Everything's been easy going and everything went the way it should. Thanks TurboTax....I mean that.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 4297