TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love turbotax Very helpful and knowledgeable. With quick responses would recommend
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome!! This is my 9th or 10th year of using Turbo Tax, GREAT
Date published: 2022-03-18
Rated 1 out of 5 by from Never Again!! If I could give a zero I would. I will never purchase your product again. It was good in previous years, but not now. After more than 5 extra hours over two days, I finally found a solution to why my fed tax was rejected - from a chat room. AGI only entered for one spouse, and zero for the other when filing jointly the previous year. You could have explained that!!! Also could not e-file my Michigan state tax for weeks, waiting for a March 17 software update. You didn't know about that before January 1 and it took 2 1/2 months to rectify!!! Never again!
Date published: 2022-03-18
Rated 5 out of 5 by from Rene was great The help i got over the phone was outstanding. Rene is a VERY nice man!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax if awesome!!! I am a senior who is not tech savvy. What I appreciate the most about Turbo Tax is how easy it is to do my taxes. All I have to do is bring my documents to the computer and input the info. Turbo tax takes you through all possibilities step by step. I have been using Turbo Tax for over 30 years and will continue to do so.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to Use I enjoyed all the guiding steps now that I am using a standard deduction for a family of 5 with children. I liked the hyperlinks when I was confused, and TurboTax website also answered any questions that I couldn't figure by the program alone. I would recommend!
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo Tax had issues this year I have been using Turbotax since 2009 and have been very happy with it. This year (2021 taxes) it was super slow when entering W2s. Seven seconds for each entry so one W2 would take over almost 2 minutes. On the fence for next year.
Date published: 2022-03-18
Rated 5 out of 5 by from First Time Using Turbo Tax it’s Great! First time using turbo tax. Had a unique situation as I had started a business as a contractor and had no idea where to begin. I decided to try turbo tax live full service for self employed and cannot be happier with the results. My tax expert Mike was a pleasure to work with. He was in constant contact with me throughout the entire process and continued to ask questions to find ways to maximize our return. My wife has a W2 job and I had the business plus various other tax docs and he took care of it all! I just uploaded the docs and Mike made the process extremely easy for us. I’m grateful for his help and will definitely use turbo tax again. If you’re on the fence about using full service I encourage you to give it a try, the peace of mind knowing that a tax expert is taking care of our taxes felt like a weight lifted off us. You won’t be disappoint.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax Never Disappoints I have used Turbo Tax for years and it is easy to use.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Job Great Idea. Good service. Would use it again. It is awesome that it is a offer for free.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4296
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbotax Very helpful and knowledgeable. With quick responses would recommend
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome!! This is my 9th or 10th year of using Turbo Tax, GREAT
Date published: 2022-03-18
Rated 1 out of 5 by from Never Again!! If I could give a zero I would. I will never purchase your product again. It was good in previous years, but not now. After more than 5 extra hours over two days, I finally found a solution to why my fed tax was rejected - from a chat room. AGI only entered for one spouse, and zero for the other when filing jointly the previous year. You could have explained that!!! Also could not e-file my Michigan state tax for weeks, waiting for a March 17 software update. You didn't know about that before January 1 and it took 2 1/2 months to rectify!!! Never again!
Date published: 2022-03-18
Rated 5 out of 5 by from Rene was great The help i got over the phone was outstanding. Rene is a VERY nice man!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax if awesome!!! I am a senior who is not tech savvy. What I appreciate the most about Turbo Tax is how easy it is to do my taxes. All I have to do is bring my documents to the computer and input the info. Turbo tax takes you through all possibilities step by step. I have been using Turbo Tax for over 30 years and will continue to do so.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to Use I enjoyed all the guiding steps now that I am using a standard deduction for a family of 5 with children. I liked the hyperlinks when I was confused, and TurboTax website also answered any questions that I couldn't figure by the program alone. I would recommend!
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo Tax had issues this year I have been using Turbotax since 2009 and have been very happy with it. This year (2021 taxes) it was super slow when entering W2s. Seven seconds for each entry so one W2 would take over almost 2 minutes. On the fence for next year.
Date published: 2022-03-18
Rated 5 out of 5 by from First Time Using Turbo Tax it’s Great! First time using turbo tax. Had a unique situation as I had started a business as a contractor and had no idea where to begin. I decided to try turbo tax live full service for self employed and cannot be happier with the results. My tax expert Mike was a pleasure to work with. He was in constant contact with me throughout the entire process and continued to ask questions to find ways to maximize our return. My wife has a W2 job and I had the business plus various other tax docs and he took care of it all! I just uploaded the docs and Mike made the process extremely easy for us. I’m grateful for his help and will definitely use turbo tax again. If you’re on the fence about using full service I encourage you to give it a try, the peace of mind knowing that a tax expert is taking care of our taxes felt like a weight lifted off us. You won’t be disappoint.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax Never Disappoints I have used Turbo Tax for years and it is easy to use.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Job Great Idea. Good service. Would use it again. It is awesome that it is a offer for free.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4296