TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax purchase and Filing I have never had any issues with Turbo Taxes and have used it for years.This year when i get to the end of my returns to file it asks me for my payment information even though i have already paid for it and provided the key code included in my package. what is wrong with this particular package. Not HAPPY AT ALL WITH THIS.
Date published: 2021-04-06
Rated 4 out of 5 by from Not great yet The key thing I like about turbotax is that I can see the year over year comparison of category by category. It would be much better if I have an option to compare the current tax year against 2 years back as opposed to just one prior year. Tax situation changes and having 2 years back gives me much more confidence what I need to work on more or less and I would like to be able to see the trends over 3 years.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax makes it incredibly easy I have been using Turbo Tax for as long as it has been available which is a very long time. The first few years were done using Intuit software loaded on my own machine and the last several years I have done it online. It just keeps getting easier. Turbo Tax always manages to maximize my return.
Date published: 2021-04-06
Rated 5 out of 5 by from Works great for me. The level of difficulty this year was more complex that it has been in years past. Turbo tax helped me navigate through the sections and paperwork with ease.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax Have used TT for many years...as good as any paid tax expert.
Date published: 2021-04-06
Rated 5 out of 5 by from Excellent Turbotax took me thru in a right comfortable way to finish my tax filing. I'm so happy
Date published: 2021-04-06
Rated 5 out of 5 by from EVEN A MONKEY CAN DO IT This has been the easiest tax filing thus far! Considering all the constant updates due to unemployment and/or stimulus money and new tax credits, very easy and I applaud all the helpful information at the touch of your fingertips. I will continue to use TurboTax free edition until I cant.
Date published: 2021-04-06
Rated 2 out of 5 by from Glitches in Procedure to Amend a Return I have been using Turbo Tax Home and Business successfully for years, but I never had to use it to amend a return before. This year a got a corrected 1099 OID after I had filed, and the correction changed the income from non-taxable to taxable. I would have thought this correction was common enough that there would be a procedure to amend the return, but that procedure was not available. I was able to change the 1099 OID form in Turbo Tax, and it appeared to produce an amended return with good numbers except that it required that I reduce the amount of my refund applied to next year's taxes, and it also instructed me to pay additional taxes. If I do both, I will pay double to fix the corrected OID. I e-filed the return and gave the federal government my bank information so they could deduct a payment from my account, but I hope they reduce the amount applied to my 2021 taxes instead. This glitch also caused an error in my estimated tax payment schedule for 2021. Waiting to see what happens next. Disappointed with the glitches in the software.
Date published: 2021-04-06
Rated 4 out of 5 by from turbo tax review First time using and it was a little confusing - but made it through. Somehow my return was not saved and I had to re-enter my information. Support could not find the return or explain how this happened.
Date published: 2021-04-06
Rated 5 out of 5 by from Muy servicial y resolvio mi problema. Y me le dan un aumento a Erika. Gracias, y buenas tardes.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4296
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax purchase and Filing I have never had any issues with Turbo Taxes and have used it for years.This year when i get to the end of my returns to file it asks me for my payment information even though i have already paid for it and provided the key code included in my package. what is wrong with this particular package. Not HAPPY AT ALL WITH THIS.
Date published: 2021-04-06
Rated 4 out of 5 by from Not great yet The key thing I like about turbotax is that I can see the year over year comparison of category by category. It would be much better if I have an option to compare the current tax year against 2 years back as opposed to just one prior year. Tax situation changes and having 2 years back gives me much more confidence what I need to work on more or less and I would like to be able to see the trends over 3 years.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax makes it incredibly easy I have been using Turbo Tax for as long as it has been available which is a very long time. The first few years were done using Intuit software loaded on my own machine and the last several years I have done it online. It just keeps getting easier. Turbo Tax always manages to maximize my return.
Date published: 2021-04-06
Rated 5 out of 5 by from Works great for me. The level of difficulty this year was more complex that it has been in years past. Turbo tax helped me navigate through the sections and paperwork with ease.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax Have used TT for many years...as good as any paid tax expert.
Date published: 2021-04-06
Rated 5 out of 5 by from Excellent Turbotax took me thru in a right comfortable way to finish my tax filing. I'm so happy
Date published: 2021-04-06
Rated 5 out of 5 by from EVEN A MONKEY CAN DO IT This has been the easiest tax filing thus far! Considering all the constant updates due to unemployment and/or stimulus money and new tax credits, very easy and I applaud all the helpful information at the touch of your fingertips. I will continue to use TurboTax free edition until I cant.
Date published: 2021-04-06
Rated 2 out of 5 by from Glitches in Procedure to Amend a Return I have been using Turbo Tax Home and Business successfully for years, but I never had to use it to amend a return before. This year a got a corrected 1099 OID after I had filed, and the correction changed the income from non-taxable to taxable. I would have thought this correction was common enough that there would be a procedure to amend the return, but that procedure was not available. I was able to change the 1099 OID form in Turbo Tax, and it appeared to produce an amended return with good numbers except that it required that I reduce the amount of my refund applied to next year's taxes, and it also instructed me to pay additional taxes. If I do both, I will pay double to fix the corrected OID. I e-filed the return and gave the federal government my bank information so they could deduct a payment from my account, but I hope they reduce the amount applied to my 2021 taxes instead. This glitch also caused an error in my estimated tax payment schedule for 2021. Waiting to see what happens next. Disappointed with the glitches in the software.
Date published: 2021-04-06
Rated 4 out of 5 by from turbo tax review First time using and it was a little confusing - but made it through. Somehow my return was not saved and I had to re-enter my information. Support could not find the return or explain how this happened.
Date published: 2021-04-06
Rated 5 out of 5 by from Muy servicial y resolvio mi problema. Y me le dan un aumento a Erika. Gracias, y buenas tardes.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4296