TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 6 years of ease TurboTax makes it easy for me to file my own taxes and understanding how to write off all my business expenses. I’ve been using and filing my own taxes for about 10 years now and haven’t used TurboTax for the last six years in a row. I’m so thankful for this service.
Date published: 2023-04-04
Rated 5 out of 5 by from Decade long user Turbo tax makes its very easy to prepare taxes. No complaints. One suggestion though, for a retired person with low income, it would be nice to get a break on the price. Its quite a bit more expensive this year, and way higher than when i first started using it.
Date published: 2023-04-04
Rated 2 out of 5 by from Refund Turbo Tax charged me $25 for the State eFile fee, but later found out I need to mail the return because I received an underpayment penalty in MN. So I was charged for services I didn't use. Of course I can't reach anyone at Turbo.
Date published: 2023-04-04
Rated 5 out of 5 by from PRETTY SIMPLE Had to go round and round to enter my oil royalty icome amount.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is very User Friendly I have been using Turbo Tax for years to do our taxes. You have to gather all the information needed which is time consuming (but you have to do that anyway to take to your Tax Preparer). The difference is you just input all the information in, and Turbo Tax walks you through all the screens. Thank you Turbo Tax! I'm done for another year!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Full Service Saves Time and ANXIETY Super Simple - upload your documents, your tax expert takes it from there and then walks you through checkout and explains your return. Olinda, my tax expert, was super responsive.
Date published: 2023-04-04
Rated 2 out of 5 by from A necessary evil I've been using TurboTax for several years but it is getting increasingly expensive and almost cost prohibitive over having an accountant prepare my returns. It's actually quite sad I have to pay a third-party (TurboTax) close to two-hundred dollars in order to get MY money back from the IRS. The whole process is way too complicated.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax This made my taxes a success. I could not do this on my own.
Date published: 2023-04-04
Rated 2 out of 5 by from Worse than last year 1) Too many up-sales 2) TT knows my AGI from last year, why didn't it enter during the e-file stage? It entered this year's AGI and caused a rejection. 3) TT should have the ability to check EIN against payer's name in 1099R but it didn't catch the error which resulted in a rejection.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Deluxe was easy and users friendly I was able to follow the instruction and walk right through the forms
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4295
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 6 years of ease TurboTax makes it easy for me to file my own taxes and understanding how to write off all my business expenses. I’ve been using and filing my own taxes for about 10 years now and haven’t used TurboTax for the last six years in a row. I’m so thankful for this service.
Date published: 2023-04-04
Rated 5 out of 5 by from Decade long user Turbo tax makes its very easy to prepare taxes. No complaints. One suggestion though, for a retired person with low income, it would be nice to get a break on the price. Its quite a bit more expensive this year, and way higher than when i first started using it.
Date published: 2023-04-04
Rated 2 out of 5 by from Refund Turbo Tax charged me $25 for the State eFile fee, but later found out I need to mail the return because I received an underpayment penalty in MN. So I was charged for services I didn't use. Of course I can't reach anyone at Turbo.
Date published: 2023-04-04
Rated 5 out of 5 by from PRETTY SIMPLE Had to go round and round to enter my oil royalty icome amount.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is very User Friendly I have been using Turbo Tax for years to do our taxes. You have to gather all the information needed which is time consuming (but you have to do that anyway to take to your Tax Preparer). The difference is you just input all the information in, and Turbo Tax walks you through all the screens. Thank you Turbo Tax! I'm done for another year!
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Full Service Saves Time and ANXIETY Super Simple - upload your documents, your tax expert takes it from there and then walks you through checkout and explains your return. Olinda, my tax expert, was super responsive.
Date published: 2023-04-04
Rated 2 out of 5 by from A necessary evil I've been using TurboTax for several years but it is getting increasingly expensive and almost cost prohibitive over having an accountant prepare my returns. It's actually quite sad I have to pay a third-party (TurboTax) close to two-hundred dollars in order to get MY money back from the IRS. The whole process is way too complicated.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax This made my taxes a success. I could not do this on my own.
Date published: 2023-04-04
Rated 2 out of 5 by from Worse than last year 1) Too many up-sales 2) TT knows my AGI from last year, why didn't it enter during the e-file stage? It entered this year's AGI and caused a rejection. 3) TT should have the ability to check EIN against payer's name in 1099R but it didn't catch the error which resulted in a rejection.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax Deluxe was easy and users friendly I was able to follow the instruction and walk right through the forms
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4295