TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is good! In general, its easy to use. Just a few questions stumped me and I had to ask for help. The people I've had contact with were professional and courteous.
Date published: 2022-03-18
Rated 4 out of 5 by from JUST A LITTLE PROBLEM well, two actually. I tried using the additional info section, however i could not get access at that time. i then had to spend a minute or two trying to get back to my tax form. Also, why would TurboTax insist that I file a Florida tax form, when there is no FL state tax? Just curious. I thought something might have changed.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick & Easy I like the ease of use and will use again. Goes thru federal first and then state and can review prior to submit. Easy to print and download.
Date published: 2022-03-18
Rated 5 out of 5 by from M&P TR It was pretty good, it could have been a little more user friendly
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax was good and now is terrible The past few years my taxes have been kicked and I have to mail them in. I answer all the questions and they still get kicked. There are no missing documents or miss understood questions, yet the IRS receives them and then kicks them and then I have to physically mail them in with zero changes. What a waste of time.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to do I love it I’ve always had no problems with this at all and I totally recommend a lot of people to use this app it’s remarkable and it so easy to use that I never have any struggles what so ever
Date published: 2022-03-18
Rated 5 out of 5 by from Fast service She got my return done fast . I’m satisfied so far.
Date published: 2022-03-18
Rated 4 out of 5 by from turbotax is great it was sometimes frustrating but was easy overall.
Date published: 2022-03-18
Rated 5 out of 5 by from Loyal Customer Been using TaxTurbo for many years now since I started filing my tax and I always got the maximum tax refund compare to other tax preparation website.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4293
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy to complete The process was easy itself but I had one questions I could not get an direct answer to. I ended up asking to speak to someone. I was called by Ingrid, she was great and answer my question immediately and she walked me through the process and explain the answer to me to where I could understand it. Ingrid was GREAT!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is good! In general, its easy to use. Just a few questions stumped me and I had to ask for help. The people I've had contact with were professional and courteous.
Date published: 2022-03-18
Rated 4 out of 5 by from JUST A LITTLE PROBLEM well, two actually. I tried using the additional info section, however i could not get access at that time. i then had to spend a minute or two trying to get back to my tax form. Also, why would TurboTax insist that I file a Florida tax form, when there is no FL state tax? Just curious. I thought something might have changed.
Date published: 2022-03-18
Rated 5 out of 5 by from Quick & Easy I like the ease of use and will use again. Goes thru federal first and then state and can review prior to submit. Easy to print and download.
Date published: 2022-03-18
Rated 5 out of 5 by from M&P TR It was pretty good, it could have been a little more user friendly
Date published: 2022-03-18
Rated 1 out of 5 by from Turbo Tax was good and now is terrible The past few years my taxes have been kicked and I have to mail them in. I answer all the questions and they still get kicked. There are no missing documents or miss understood questions, yet the IRS receives them and then kicks them and then I have to physically mail them in with zero changes. What a waste of time.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy to do I love it I’ve always had no problems with this at all and I totally recommend a lot of people to use this app it’s remarkable and it so easy to use that I never have any struggles what so ever
Date published: 2022-03-18
Rated 5 out of 5 by from Fast service She got my return done fast . I’m satisfied so far.
Date published: 2022-03-18
Rated 4 out of 5 by from turbotax is great it was sometimes frustrating but was easy overall.
Date published: 2022-03-18
Rated 5 out of 5 by from Loyal Customer Been using TaxTurbo for many years now since I started filing my tax and I always got the maximum tax refund compare to other tax preparation website.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4293