TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo tax worked pretty well This was my first time using Turbo tax and things worked out well enough. An issue was that my 2019 return (done by hand, mailed in 6-23-20, payment check cashed, but IRS does not have the return processed due to delays / personnel / COVID / etc.) - caused issues with the AGI value being requested by Turbo tax ( probably requested by the IRS) to validate who I am . I have a paper copy of what I mailed to the IRS so I had the AGI number and used it - and my tax returns ( Federal and State ) were being refused. Hopefully I worked things out after spending quite some time on the phone and used 0.00 as the AGI value. I'll likely find out later. I wanted to avoid having to mail in a paper return and was on the verge of having to. Note about questions below - my wife owns a business and is self employed thus complicating the taxes.
Date published: 2021-03-11
Rated 5 out of 5 by from Very thorough, and easy to continue partnership Always an easy to use platform. Very self explanatory, and seems to maximize your returns each year.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Simple and fast service id use them again every year
Date published: 2021-03-11
Rated 5 out of 5 by from 8 years committed! I've used TurboTax for the last 8 years and it is always a painless process! Thank you!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Rocks! Turbo Tax makes it very easy for first time users, very user friendly. Step-by-step instructions are very easy to follow and implement!
Date published: 2021-03-11
Rated 5 out of 5 by from 1st time user First time user very easy to follow. any one from any level can do their tax's. and its free or if you feel better you can pay a pro online not office visit for a small fee.
Date published: 2021-03-11
Rated 5 out of 5 by from Great I have been using Turbo Tax since it was first introduced, and have always been extremely satisfied with the results.
Date published: 2021-03-11
Rated 5 out of 5 by from great easy helpful fast will continue to use turbo tax as i have for the past 9 years
Date published: 2021-03-11
Rated 4 out of 5 by from Helpful, if you pay I really like how easy Turbotax is to use, and have used it for years, but every year the price goes up and my taxes become "more complicated" and therefor more expensive. I am going to have to look into finding a new program that doesn't cost me a third of my return to use.
Date published: 2021-03-11
Rated 5 out of 5 by from Great product very user friendly Very easy to use and navigate. I really like how thorough it is.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 4291
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax worked pretty well This was my first time using Turbo tax and things worked out well enough. An issue was that my 2019 return (done by hand, mailed in 6-23-20, payment check cashed, but IRS does not have the return processed due to delays / personnel / COVID / etc.) - caused issues with the AGI value being requested by Turbo tax ( probably requested by the IRS) to validate who I am . I have a paper copy of what I mailed to the IRS so I had the AGI number and used it - and my tax returns ( Federal and State ) were being refused. Hopefully I worked things out after spending quite some time on the phone and used 0.00 as the AGI value. I'll likely find out later. I wanted to avoid having to mail in a paper return and was on the verge of having to. Note about questions below - my wife owns a business and is self employed thus complicating the taxes.
Date published: 2021-03-11
Rated 5 out of 5 by from Very thorough, and easy to continue partnership Always an easy to use platform. Very self explanatory, and seems to maximize your returns each year.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Simple and fast service id use them again every year
Date published: 2021-03-11
Rated 5 out of 5 by from 8 years committed! I've used TurboTax for the last 8 years and it is always a painless process! Thank you!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Rocks! Turbo Tax makes it very easy for first time users, very user friendly. Step-by-step instructions are very easy to follow and implement!
Date published: 2021-03-11
Rated 5 out of 5 by from 1st time user First time user very easy to follow. any one from any level can do their tax's. and its free or if you feel better you can pay a pro online not office visit for a small fee.
Date published: 2021-03-11
Rated 5 out of 5 by from Great I have been using Turbo Tax since it was first introduced, and have always been extremely satisfied with the results.
Date published: 2021-03-11
Rated 5 out of 5 by from great easy helpful fast will continue to use turbo tax as i have for the past 9 years
Date published: 2021-03-11
Rated 4 out of 5 by from Helpful, if you pay I really like how easy Turbotax is to use, and have used it for years, but every year the price goes up and my taxes become "more complicated" and therefor more expensive. I am going to have to look into finding a new program that doesn't cost me a third of my return to use.
Date published: 2021-03-11
Rated 5 out of 5 by from Great product very user friendly Very easy to use and navigate. I really like how thorough it is.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 4291