TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Misleading and overpriced Changed charge halfway through and would not allow to revert back. In the end, cost more than a CPA .
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is so easy to use. So simple and quick. I really don't mind doing my own taxes.
Date published: 2023-04-08
Rated 5 out of 5 by from turbo tax is awesome fast, easy, helpful; 9th year running; puts me at ease!
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax is easy to use I thought it was easy to use and helped me along the way with any questions using the help button. I was shocked at my bill of $178. State was added for an additional amount but the Federal was $119. I reviewed and it should have been $59.
Date published: 2023-04-08
Rated 4 out of 5 by from Very Good Experience There was one area which required me to enter the retirement basis. There was no option to review commonly asked questions, which made me research the answers online. This should be corrected for future tax filings to better assist with troubleshooting.
Date published: 2023-04-08
Rated 5 out of 5 by from So easy Easy to complete. Helpful online experience. Use all the time
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use and great help available Using Turbo Tax to complete my return was easier than I expected. I am glad I did it myself instead of paying an accountant.
Date published: 2023-04-08
Rated 1 out of 5 by from Business seems to be an afterthought Full of bugs. Very glitchy and frequently switches to forms and doesnt walk you through. The state products are even worse, same glitches for a couple years in a row and no easy way to report the issue. Actually despise this product but its the only one i can find on market for llc and trusts
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Very Helpful! Items are categorized in easy to follow plan. Thanks!
Date published: 2023-04-08
Rated 5 out of 5 by from TT Review Good interface for entering information as the application is simple yet comprehensive.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4290
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Misleading and overpriced Changed charge halfway through and would not allow to revert back. In the end, cost more than a CPA .
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is so easy to use. So simple and quick. I really don't mind doing my own taxes.
Date published: 2023-04-08
Rated 5 out of 5 by from turbo tax is awesome fast, easy, helpful; 9th year running; puts me at ease!
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax is easy to use I thought it was easy to use and helped me along the way with any questions using the help button. I was shocked at my bill of $178. State was added for an additional amount but the Federal was $119. I reviewed and it should have been $59.
Date published: 2023-04-08
Rated 4 out of 5 by from Very Good Experience There was one area which required me to enter the retirement basis. There was no option to review commonly asked questions, which made me research the answers online. This should be corrected for future tax filings to better assist with troubleshooting.
Date published: 2023-04-08
Rated 5 out of 5 by from So easy Easy to complete. Helpful online experience. Use all the time
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use and great help available Using Turbo Tax to complete my return was easier than I expected. I am glad I did it myself instead of paying an accountant.
Date published: 2023-04-08
Rated 1 out of 5 by from Business seems to be an afterthought Full of bugs. Very glitchy and frequently switches to forms and doesnt walk you through. The state products are even worse, same glitches for a couple years in a row and no easy way to report the issue. Actually despise this product but its the only one i can find on market for llc and trusts
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Very Helpful! Items are categorized in easy to follow plan. Thanks!
Date published: 2023-04-08
Rated 5 out of 5 by from TT Review Good interface for entering information as the application is simple yet comprehensive.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4290