TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Very Unhappy with this year's experience!! I have used iTurboTax for years with no problems (either with CD or download). I just completed my 2021 return which was really no different from previous returns as far as necessary forms are concerned. When ready to e-file, I was not able to do so. I spoke with someone from your support tech and she also told me I would have to file by mail. That is ridiculous!! I did not get a satisfactory reason for this issue. She just said it was due to the fact that some of my tax forms MUST to be mailed instead of e-filed. When did that change occur???? (As I stated the forms I've e-filed in the past are the same as this year.). Not sure I'll be using your product in the future!
Date published: 2022-03-18
Rated 4 out of 5 by from It’s easy No problems. I did it in one afternoon. I will use it again.
Date published: 2022-03-18
Rated 5 out of 5 by from Noice Good stuff my dudes, Some light issues with the automatic W2 inputting info (added an UT) but still much easier using TurboTax than doing Alone
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is trustworthy and up to date. No issue with completing. The final review is paramount.
Date published: 2022-03-18
Rated 5 out of 5 by from Great site I've used this site for a while now and it's awesome
Date published: 2022-03-18
Rated 4 out of 5 by from an easy way to file taxes I was having some difficulty filling my taxes, so I requested the help of a technician. Within five minutes I received a call from technical support. Aja was extremely helpful helping me file the necessary forms, as i found myself unable to go back to making some changes to my income. Aja was very helpful, friendly and professional.
Date published: 2022-03-18
Rated 4 out of 5 by from Overall easy Having a live expert was a lot more simple than doing it myself! She was patient and kind the whole time
Date published: 2022-03-18
Rated 1 out of 5 by from Why do we still have to pay your for this? You spend hundreds of millions of dollars every year to fight to keep our tax code complicated. Intuit sucks.
Date published: 2022-03-18
Rated 5 out of 5 by from Awsome It was good I had a great experience they helped with all I need
Date published: 2022-03-18
Rated 5 out of 5 by from turbo tax is excellent, I like the service I am very happy with Grant's service. He is wonderful!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very Unhappy with this year's experience!! I have used iTurboTax for years with no problems (either with CD or download). I just completed my 2021 return which was really no different from previous returns as far as necessary forms are concerned. When ready to e-file, I was not able to do so. I spoke with someone from your support tech and she also told me I would have to file by mail. That is ridiculous!! I did not get a satisfactory reason for this issue. She just said it was due to the fact that some of my tax forms MUST to be mailed instead of e-filed. When did that change occur???? (As I stated the forms I've e-filed in the past are the same as this year.). Not sure I'll be using your product in the future!
Date published: 2022-03-18
Rated 4 out of 5 by from It’s easy No problems. I did it in one afternoon. I will use it again.
Date published: 2022-03-18
Rated 5 out of 5 by from Noice Good stuff my dudes, Some light issues with the automatic W2 inputting info (added an UT) but still much easier using TurboTax than doing Alone
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is trustworthy and up to date. No issue with completing. The final review is paramount.
Date published: 2022-03-18
Rated 5 out of 5 by from Great site I've used this site for a while now and it's awesome
Date published: 2022-03-18
Rated 4 out of 5 by from an easy way to file taxes I was having some difficulty filling my taxes, so I requested the help of a technician. Within five minutes I received a call from technical support. Aja was extremely helpful helping me file the necessary forms, as i found myself unable to go back to making some changes to my income. Aja was very helpful, friendly and professional.
Date published: 2022-03-18
Rated 4 out of 5 by from Overall easy Having a live expert was a lot more simple than doing it myself! She was patient and kind the whole time
Date published: 2022-03-18
Rated 1 out of 5 by from Why do we still have to pay your for this? You spend hundreds of millions of dollars every year to fight to keep our tax code complicated. Intuit sucks.
Date published: 2022-03-18
Rated 5 out of 5 by from Awsome It was good I had a great experience they helped with all I need
Date published: 2022-03-18
Rated 5 out of 5 by from turbo tax is excellent, I like the service I am very happy with Grant's service. He is wonderful!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4283