TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from BEEN USING TURBOTAX FOR YEARS I THINK IT WAS MORE DIFFICULT THIS YEAR THAN IN THE PAST.
Date published: 2023-04-05
Rated 4 out of 5 by from Easy to use and gets us our max refund Everything is great and the updates are accurate. I have used it for 3 years in a row and will do the same next year
Date published: 2023-04-05
Rated 3 out of 5 by from It was okay The education credit messed up multiple times. Had to delete and redo.
Date published: 2023-04-05
Rated 3 out of 5 by from Unnecessary upgrades Purchased the deluxe version. Because I own a few stocks in the Robinhood app, program suggested upgrade to premium. I did so and absolutely nothing changed on my return. Waste of money. Thanks TurboTax
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax is good It has always been so easy to use but the price keeps going up.
Date published: 2023-04-05
Rated 4 out of 5 by from Great until I went to pay and submit The actual submission button wouldn't work for me and the option to use my credit card to pay for my state submission also failed :(
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax for first time! Turbo Tax was very easy to use and understand. They provided good explanations to questions.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is AMAZING! I have used TurboTax for years without worry, stress, or anxiety. No one likes paying taxes, but if I must, having this intuitive, easy to use tool makes it a lot let stressful.
Date published: 2023-04-05
Rated 1 out of 5 by from A struggle The slow was fine for the most part but the web-based version I have used in the past seems superior in every possible way. The application managed to crash and lose entered data. Small fields that required correction (specifically the 1099 NEC which used to be 1099 MISC) were atrocious to view, could not be resized and had broken buttons. All of the buttons were broken..."help" "quick zoom" nada. Save yourself the disk space, download time, application price, and hair. Use a web-based version.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax just keeps getting better! Having filed federal taxes for over 50 years, TurboTax makes it pretty quick and simple, providing you have all the necessary input documentation at your finger tips. Prior preparation is key to quick & simple. Each year the software makes improvements to simplify its use. The more you use it, the easier it becomes to file. I love the link to accounts feature that downloads necessary information, as opposed to manual entry!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4281
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from BEEN USING TURBOTAX FOR YEARS I THINK IT WAS MORE DIFFICULT THIS YEAR THAN IN THE PAST.
Date published: 2023-04-05
Rated 4 out of 5 by from Easy to use and gets us our max refund Everything is great and the updates are accurate. I have used it for 3 years in a row and will do the same next year
Date published: 2023-04-05
Rated 3 out of 5 by from It was okay The education credit messed up multiple times. Had to delete and redo.
Date published: 2023-04-05
Rated 3 out of 5 by from Unnecessary upgrades Purchased the deluxe version. Because I own a few stocks in the Robinhood app, program suggested upgrade to premium. I did so and absolutely nothing changed on my return. Waste of money. Thanks TurboTax
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax is good It has always been so easy to use but the price keeps going up.
Date published: 2023-04-05
Rated 4 out of 5 by from Great until I went to pay and submit The actual submission button wouldn't work for me and the option to use my credit card to pay for my state submission also failed :(
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax for first time! Turbo Tax was very easy to use and understand. They provided good explanations to questions.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is AMAZING! I have used TurboTax for years without worry, stress, or anxiety. No one likes paying taxes, but if I must, having this intuitive, easy to use tool makes it a lot let stressful.
Date published: 2023-04-05
Rated 1 out of 5 by from A struggle The slow was fine for the most part but the web-based version I have used in the past seems superior in every possible way. The application managed to crash and lose entered data. Small fields that required correction (specifically the 1099 NEC which used to be 1099 MISC) were atrocious to view, could not be resized and had broken buttons. All of the buttons were broken..."help" "quick zoom" nada. Save yourself the disk space, download time, application price, and hair. Use a web-based version.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax just keeps getting better! Having filed federal taxes for over 50 years, TurboTax makes it pretty quick and simple, providing you have all the necessary input documentation at your finger tips. Prior preparation is key to quick & simple. Each year the software makes improvements to simplify its use. The more you use it, the easier it becomes to file. I love the link to accounts feature that downloads necessary information, as opposed to manual entry!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4281