TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super easy to use You enter the information and the software does the rest!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it so much easier. Very comfortable following the steps and recommendations provided.
Date published: 2023-04-19
Rated 5 out of 5 by from Better than H&R Block We used to use H&R Block for many years, but they have become extremely difficult to use over the years. We were very please with the ease of Turbo Tax this year. The cost is a bit higher but with the ease of use... it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Fantastic First Experience With TurboTax Excellent experience. The guided methodology was fantastic with simple question and answer format. I thoroughly appreciated the automatic W-2 processing available with my employers and investment company. TurboTax really just made things extremely simple and took care of keeping track of all the paperwork for me. Very Pleased!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is great Turbo tax is great, easy to understand and follow, though wish they still had the free edition, kind of costly
Date published: 2023-04-19
Rated 3 out of 5 by from It is what it is but better than other ones They were helpful and was able to connect efficiently. only issue is that not all devices are able to share screens with them. And I was a bit confused about having a tax expert do the taxes for me. you must let them know before starting taxes. not in the middle when you started answering your own questions. The robot doesnt help what so ever because it takes me to a list that has nothing to do with my questions every time. I entered the question in the most clearest way too and yet it didn't guess my questions right.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is again misleading on what they offer. When you offer "live" help and you only get one phone call back that didnt help you with you and your tax deductions questions, you would think charching $400+ is a little silly. Either change your pricing or "offer" bettere help.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Fantastic Turbo Tax is user friendly. Enjoyed the step by step process.
Date published: 2023-04-19
Rated 1 out of 5 by from Not trustworthy insights Categories are more generic and less insightful, given the competition this is no longer a premium product and will not be using it in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Assistance to file taxes TurboTax has become a great tool in helping individuals file their taxes without professional assistance.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 429
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy to use You enter the information and the software does the rest!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it so much easier. Very comfortable following the steps and recommendations provided.
Date published: 2023-04-19
Rated 5 out of 5 by from Better than H&R Block We used to use H&R Block for many years, but they have become extremely difficult to use over the years. We were very please with the ease of Turbo Tax this year. The cost is a bit higher but with the ease of use... it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Fantastic First Experience With TurboTax Excellent experience. The guided methodology was fantastic with simple question and answer format. I thoroughly appreciated the automatic W-2 processing available with my employers and investment company. TurboTax really just made things extremely simple and took care of keeping track of all the paperwork for me. Very Pleased!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is great Turbo tax is great, easy to understand and follow, though wish they still had the free edition, kind of costly
Date published: 2023-04-19
Rated 3 out of 5 by from It is what it is but better than other ones They were helpful and was able to connect efficiently. only issue is that not all devices are able to share screens with them. And I was a bit confused about having a tax expert do the taxes for me. you must let them know before starting taxes. not in the middle when you started answering your own questions. The robot doesnt help what so ever because it takes me to a list that has nothing to do with my questions every time. I entered the question in the most clearest way too and yet it didn't guess my questions right.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is again misleading on what they offer. When you offer "live" help and you only get one phone call back that didnt help you with you and your tax deductions questions, you would think charching $400+ is a little silly. Either change your pricing or "offer" bettere help.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Fantastic Turbo Tax is user friendly. Enjoyed the step by step process.
Date published: 2023-04-19
Rated 1 out of 5 by from Not trustworthy insights Categories are more generic and less insightful, given the competition this is no longer a premium product and will not be using it in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Assistance to file taxes TurboTax has become a great tool in helping individuals file their taxes without professional assistance.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 429