TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Not too difficult to use if you know taxes Every year that I have usewd TurboTax, I enter the fact that a child is disabled. Every year when I go to my state return, the TurboTax software tells me that I have no disabled children and, if I do, I should return to the personal information of the federal return. I go as instructed and find that I entered the information correctly. When I go back to the state version, it tells me that I have no recognized disabled children again. EVERY YEAR, I have to override this software error. iI expect that this error will still exist next year as well. Some things don't ever change.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo tax is great I like turbo tax that I always do my tax with turbo tax Turbo tax is good they always check your progress
Date published: 2022-10-16
Rated 4 out of 5 by from Good, but has its limitations I have been using TurboTax for years and find it to be helpful and provide lots of explanations and references. However, I'm still upset about it missing that my AGI was too high for a Roth IRA contribution. It asked for my RothIRA contribution and should have the ability to connect to my AGI. It could have easily told me and saved me thousands of dollars in penalties and amended taxes.
Date published: 2022-10-16
Rated 5 out of 5 by from Kristen (21 years experience) was a life saver Kristen helped me (stayed with me for more than one hour on the phone) to fix my simple error in my K-1 numbers, and input into Turbo tax that I made an estimated pmt to CA back on 4/18/22, so I didn't owe to CA. now that I filed on 10/15/22. Thank you from Jeff & Simcha Newbury, Davis, CA.
Date published: 2022-10-16
Rated 5 out of 5 by from Good Product Very convenient. Great support team. No issues found.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax makes my life easy! Turbo Tax asks all the questions, and I just provide the answers. If I have a question, they provide tips and suggestions on where to find the answers. Couldn't be easier.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax Home & Business makes life simpler! I have owned my own business for 12 years and have used TurboTax for 20 years now. It is simple to answer the questions and there are helpful examples for types of deductions and deeper knowledge base to answer tougher questions and unusual situations. I highly recommend it! You can toggle back and forth to the forms view to see what the actual return looks like. Excellent user interface and e-file is fantastic.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is great It’s Fast and very easy, and also understandable. Very helpful.
Date published: 2022-10-16
Rated 5 out of 5 by from Tax prep person, Debra was amazing! Debra was amazing from start to finish with the process and took the headache out of it
Date published: 2022-10-16
Rated 5 out of 5 by from User friendly Great to prepare your own taxes and be absolutely sure that they are as accurate as possible. One fix - please make payment screen easier to navigate. The blue button to continue to next payment screen is not visible on screen. That is what took the longest.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 4277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Not too difficult to use if you know taxes Every year that I have usewd TurboTax, I enter the fact that a child is disabled. Every year when I go to my state return, the TurboTax software tells me that I have no disabled children and, if I do, I should return to the personal information of the federal return. I go as instructed and find that I entered the information correctly. When I go back to the state version, it tells me that I have no recognized disabled children again. EVERY YEAR, I have to override this software error. iI expect that this error will still exist next year as well. Some things don't ever change.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo tax is great I like turbo tax that I always do my tax with turbo tax Turbo tax is good they always check your progress
Date published: 2022-10-16
Rated 4 out of 5 by from Good, but has its limitations I have been using TurboTax for years and find it to be helpful and provide lots of explanations and references. However, I'm still upset about it missing that my AGI was too high for a Roth IRA contribution. It asked for my RothIRA contribution and should have the ability to connect to my AGI. It could have easily told me and saved me thousands of dollars in penalties and amended taxes.
Date published: 2022-10-16
Rated 5 out of 5 by from Kristen (21 years experience) was a life saver Kristen helped me (stayed with me for more than one hour on the phone) to fix my simple error in my K-1 numbers, and input into Turbo tax that I made an estimated pmt to CA back on 4/18/22, so I didn't owe to CA. now that I filed on 10/15/22. Thank you from Jeff & Simcha Newbury, Davis, CA.
Date published: 2022-10-16
Rated 5 out of 5 by from Good Product Very convenient. Great support team. No issues found.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax makes my life easy! Turbo Tax asks all the questions, and I just provide the answers. If I have a question, they provide tips and suggestions on where to find the answers. Couldn't be easier.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax Home & Business makes life simpler! I have owned my own business for 12 years and have used TurboTax for 20 years now. It is simple to answer the questions and there are helpful examples for types of deductions and deeper knowledge base to answer tougher questions and unusual situations. I highly recommend it! You can toggle back and forth to the forms view to see what the actual return looks like. Excellent user interface and e-file is fantastic.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is great It’s Fast and very easy, and also understandable. Very helpful.
Date published: 2022-10-16
Rated 5 out of 5 by from Tax prep person, Debra was amazing! Debra was amazing from start to finish with the process and took the headache out of it
Date published: 2022-10-16
Rated 5 out of 5 by from User friendly Great to prepare your own taxes and be absolutely sure that they are as accurate as possible. One fix - please make payment screen easier to navigate. The blue button to continue to next payment screen is not visible on screen. That is what took the longest.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 4277