TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from love turbo tax generally Turbo Tax makes tax preparation almost humane. I love the check and correct feature. This year the software had a glitch that told me to fix something but it would not complete the operation or tell me what was wrong. I had to give it some minorly incorrect information so the software would function correctly.
Date published: 2021-04-07
Rated 3 out of 5 by from Doesn't work with Quickbooks Online Although this program provides great step by steps and informative quick links, it does not import info from Quickbooks online (only Quickbooks desktop) and so we had to hand- key everything! Pro is that we were able to file our taxes and they were accurate, but it took significantly longer.
Date published: 2021-04-07
Rated 3 out of 5 by from Not sufficient Still need to review the instructions from the State of Illinois for a 1041 in order to try to make sense of what entry is needed. This program needs some additional help/work in programming to ask the right questions to distribute income for Fiduciary vs State of Illinois
Date published: 2021-04-07
Rated 4 out of 5 by from Excellent I always file my taxes using Turbotax . Is easy to follow and understand step by step.
Date published: 2021-04-07
Rated 5 out of 5 by from they walk you thru !! The prompts and the help desk online were very helpful, when you did not understand the question.
Date published: 2021-04-07
Rated 4 out of 5 by from Turbotax was easy to use Overall, its been consistent, able to navigate through all the tax return items easily. Glad that it still allows multiple returns and comes with the state return. Also I appreciate not having to save everything to the cloud. I prefer to save my data on my computer hard drive. so thank you for not making the choice for us.
Date published: 2021-04-07
Rated 5 out of 5 by from Love Online Turbo Tax I love Turbo Tax Online. This is my second year using the Free Edition. It is very simple and easy to follow!
Date published: 2021-04-07
Rated 5 out of 5 by from Service was a lot cheaper last year. Hope this service gets back to giving veterans a better price to file.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is great for most returns! Is mostly helpful but ran into some problems when trying to ask questions thru chat. Think that I got the answer from my own internet research. May need to speak directly to Turbo Tax to complete my Mom's Tax Return for 2020. She passed in Sept 2020 without a will.
Date published: 2021-04-07
Rated 5 out of 5 by from THANK YOU would not have filed my taxes this year I couldn't get my w2 returned until I found out you could import them
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4270
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from love turbo tax generally Turbo Tax makes tax preparation almost humane. I love the check and correct feature. This year the software had a glitch that told me to fix something but it would not complete the operation or tell me what was wrong. I had to give it some minorly incorrect information so the software would function correctly.
Date published: 2021-04-07
Rated 3 out of 5 by from Doesn't work with Quickbooks Online Although this program provides great step by steps and informative quick links, it does not import info from Quickbooks online (only Quickbooks desktop) and so we had to hand- key everything! Pro is that we were able to file our taxes and they were accurate, but it took significantly longer.
Date published: 2021-04-07
Rated 3 out of 5 by from Not sufficient Still need to review the instructions from the State of Illinois for a 1041 in order to try to make sense of what entry is needed. This program needs some additional help/work in programming to ask the right questions to distribute income for Fiduciary vs State of Illinois
Date published: 2021-04-07
Rated 4 out of 5 by from Excellent I always file my taxes using Turbotax . Is easy to follow and understand step by step.
Date published: 2021-04-07
Rated 5 out of 5 by from they walk you thru !! The prompts and the help desk online were very helpful, when you did not understand the question.
Date published: 2021-04-07
Rated 4 out of 5 by from Turbotax was easy to use Overall, its been consistent, able to navigate through all the tax return items easily. Glad that it still allows multiple returns and comes with the state return. Also I appreciate not having to save everything to the cloud. I prefer to save my data on my computer hard drive. so thank you for not making the choice for us.
Date published: 2021-04-07
Rated 5 out of 5 by from Love Online Turbo Tax I love Turbo Tax Online. This is my second year using the Free Edition. It is very simple and easy to follow!
Date published: 2021-04-07
Rated 5 out of 5 by from Service was a lot cheaper last year. Hope this service gets back to giving veterans a better price to file.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is great for most returns! Is mostly helpful but ran into some problems when trying to ask questions thru chat. Think that I got the answer from my own internet research. May need to speak directly to Turbo Tax to complete my Mom's Tax Return for 2020. She passed in Sept 2020 without a will.
Date published: 2021-04-07
Rated 5 out of 5 by from THANK YOU would not have filed my taxes this year I couldn't get my w2 returned until I found out you could import them
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4270