TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Not as good as other years plus more expensive.. Won't use again. after 8 years... too expensive compared to last year
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax was awesome. It made filing taxes easy. Explains anything that you don't understand. Helps you to get your maximum refund back. Plus, it was absolutely free if you meet the requirements.
Date published: 2021-04-04
Rated 5 out of 5 by from Example: TurboTax is awesome! I liked it enough to not go on forever. Suits my needs just fine.
Date published: 2021-04-04
Rated 5 out of 5 by from Excelleny Still free. Hope still free next year for low-income earners!
Date published: 2021-04-04
Rated 5 out of 5 by from User Friendly! User friendly and easy to use. Price goes up each year and wish they would post your fees up front but very easy to use with expert assistance as needed. Fourth year using Turbo Tax!
Date published: 2021-04-04
Rated 5 out of 5 by from awesome Turbotax is awesome and a greay value.And very simple to use
Date published: 2021-04-04
Rated 5 out of 5 by from Comprehensive and Efficient I found TurboTax 2020 to be an comprehensive, efficient and professional for completing my 2020 taxes.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is great for the most part Worked great like usual but seems to be more and more expensive every year I file my taxes. I think this year is the most I have ever had to spend and i did my best to stay as close to the base product as possible, but i was forced to use deluxe this year not sure why.
Date published: 2021-04-04
Rated 2 out of 5 by from Very expensive Although the tax filing process is simple for Federal system. The state filing was complex. No discounts on the software. last year I only paid half the price, I paid this year. I might switch to a simple software which is at least 3 times less price than this one. I did not receive a 30% off on the turbobox software. There is no option to downgrade also. No a good exp this time.
Date published: 2021-04-04
Rated 1 out of 5 by from Live Help expert answered got it backwards. You're live help expert answered my question so wrongly that I could have lost over $200,000 if I listened to her. She apologized later, but never clarified the answer. I had to google the answer myself. So don't choose TurboTax for the live help.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4266
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Not as good as other years plus more expensive.. Won't use again. after 8 years... too expensive compared to last year
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax was awesome. It made filing taxes easy. Explains anything that you don't understand. Helps you to get your maximum refund back. Plus, it was absolutely free if you meet the requirements.
Date published: 2021-04-04
Rated 5 out of 5 by from Example: TurboTax is awesome! I liked it enough to not go on forever. Suits my needs just fine.
Date published: 2021-04-04
Rated 5 out of 5 by from Excelleny Still free. Hope still free next year for low-income earners!
Date published: 2021-04-04
Rated 5 out of 5 by from User Friendly! User friendly and easy to use. Price goes up each year and wish they would post your fees up front but very easy to use with expert assistance as needed. Fourth year using Turbo Tax!
Date published: 2021-04-04
Rated 5 out of 5 by from awesome Turbotax is awesome and a greay value.And very simple to use
Date published: 2021-04-04
Rated 5 out of 5 by from Comprehensive and Efficient I found TurboTax 2020 to be an comprehensive, efficient and professional for completing my 2020 taxes.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is great for the most part Worked great like usual but seems to be more and more expensive every year I file my taxes. I think this year is the most I have ever had to spend and i did my best to stay as close to the base product as possible, but i was forced to use deluxe this year not sure why.
Date published: 2021-04-04
Rated 2 out of 5 by from Very expensive Although the tax filing process is simple for Federal system. The state filing was complex. No discounts on the software. last year I only paid half the price, I paid this year. I might switch to a simple software which is at least 3 times less price than this one. I did not receive a 30% off on the turbobox software. There is no option to downgrade also. No a good exp this time.
Date published: 2021-04-04
Rated 1 out of 5 by from Live Help expert answered got it backwards. You're live help expert answered my question so wrongly that I could have lost over $200,000 if I listened to her. She apologized later, but never clarified the answer. I had to google the answer myself. So don't choose TurboTax for the live help.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4266