TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Super Easy! Been using Turbo Tax for years, and each year it gets better and better!
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is awesome very easy to use. Like that you can start, leave it before you finish and go back to make any changes
Date published: 2023-01-23
Rated 5 out of 5 by from Great App could be a bit easier to use. Had difficulty finding things
Date published: 2023-01-23
Rated 5 out of 5 by from so easy to use very easy to use, i would reccommend to anyone who just wants taxes to be simple
Date published: 2023-01-23
Rated 5 out of 5 by from Always a breeze Turbo tax is an awesome program. It provides you with help on each section of your return with easy to follow directions. It even provides live chat if you have a question that you can’t find on their frequently asked questions section. With all that great help it’s a breeze to use. I also like that it sends you reminders when it’s time to file and after you file it provides you updates on your return status. I’ve been using this program for MANY years and I wouldn’t do it any other way.
Date published: 2023-01-23
Rated 5 out of 5 by from Fast easy an good Love it this my third year with you guys an no complaints at all
Date published: 2023-01-23
Rated 5 out of 5 by from great quick and easy the way i like but also why im single
Date published: 2023-01-23
Rated 2 out of 5 by from Service is ok/ charge too much for service To do anything other than a basic tax return, you get hit for 90 bucks, then another 40 to pay them out of your return. Its almost like doing self checkout and paying for the privilege of entering your own work or checking out your own groceries. This is ridiculous but if you want a fast return, hopefully, then you use them
Date published: 2023-01-23
Rated 5 out of 5 by from Excellent customer service I spoke with a live agent and he was very helpful, courteous and patient
Date published: 2023-01-23
Rated 5 out of 5 by from Easiest and simplest solution I have been using turbo tax for the last couple of years. Before I used to go to the Tax Stores and I would feel like I was getting ripped off. I received no information and no help and until the the tax return was filed I was stuck with a huge bill. Turbo tax is easy and simple to use. It makes me confident and comfortable with the tax codes. I’ve learned so much by using this and I will continue to do so. Every year it gets better and better
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4265
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Easy! Been using Turbo Tax for years, and each year it gets better and better!
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is awesome very easy to use. Like that you can start, leave it before you finish and go back to make any changes
Date published: 2023-01-23
Rated 5 out of 5 by from Great App could be a bit easier to use. Had difficulty finding things
Date published: 2023-01-23
Rated 5 out of 5 by from so easy to use very easy to use, i would reccommend to anyone who just wants taxes to be simple
Date published: 2023-01-23
Rated 5 out of 5 by from Always a breeze Turbo tax is an awesome program. It provides you with help on each section of your return with easy to follow directions. It even provides live chat if you have a question that you can’t find on their frequently asked questions section. With all that great help it’s a breeze to use. I also like that it sends you reminders when it’s time to file and after you file it provides you updates on your return status. I’ve been using this program for MANY years and I wouldn’t do it any other way.
Date published: 2023-01-23
Rated 5 out of 5 by from Fast easy an good Love it this my third year with you guys an no complaints at all
Date published: 2023-01-23
Rated 5 out of 5 by from great quick and easy the way i like but also why im single
Date published: 2023-01-23
Rated 2 out of 5 by from Service is ok/ charge too much for service To do anything other than a basic tax return, you get hit for 90 bucks, then another 40 to pay them out of your return. Its almost like doing self checkout and paying for the privilege of entering your own work or checking out your own groceries. This is ridiculous but if you want a fast return, hopefully, then you use them
Date published: 2023-01-23
Rated 5 out of 5 by from Excellent customer service I spoke with a live agent and he was very helpful, courteous and patient
Date published: 2023-01-23
Rated 5 out of 5 by from Easiest and simplest solution I have been using turbo tax for the last couple of years. Before I used to go to the Tax Stores and I would feel like I was getting ripped off. I received no information and no help and until the the tax return was filed I was stuck with a huge bill. Turbo tax is easy and simple to use. It makes me confident and comfortable with the tax codes. I’ve learned so much by using this and I will continue to do so. Every year it gets better and better
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4265