TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Simple and Quick It just walks you through each step. I like that it pulls up my info and I dont have to type in all the info. Only 4 stars because I didn't see anywhere that said that there is a $40 fee to pay with tax return.
Date published: 2021-04-13
Rated 4 out of 5 by from Average software Don't care for the forcing of the customer to E file and the end of completion
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome was able to complete everything super fast Did not need an expert the system handled it all!!!
Date published: 2021-04-13
Rated 5 out of 5 by from The service is excellent This was the first time I did my taxes myself and it was a breeze. Very impressed with the service.
Date published: 2021-04-13
Rated 2 out of 5 by from Broken Features & Hidden Costs Several of the features intended to make life easier don't work. TurboTax was unable to automatically pull a single one of my bank account's tax form data. When I used the "upload document" option instead, the program doesn't recognize nonstandard form layouts, and you have to double check anything anyway. I found several mistakes on my Vanguard forms. Lastly, this was my first year where I had to file a state return, and TurboTax snuck in another $50 charge for the state return. How are state returns not included in the $90 "Premium" package. What a rip off.
Date published: 2021-04-13
Rated 5 out of 5 by from Streamlines a very complex and difficult process The Customer Service support with TurboTax Premier is exceptional. They are patient, knowledgeable and happy to help.
Date published: 2021-04-13
Rated 5 out of 5 by from Very convenient and reliable I enjoy the no hassle feeling I have when I complete mmy taxes
Date published: 2021-04-13
Rated 5 out of 5 by from Easiest way to do taxes This was my first time doing taxes completely on my own and Turbo Tax made it so easy and was very helpful.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and Intuitive! Very easy user flow, and made filing very smooth and efficient
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax: Much Easier than I expected I was really pleasantly surprised at how straightforward my rather complex federal and state tax returns were to construct and file. Especially pleased by the expert support provided along the way, both through help/FAQ and via an agent.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 427
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Simple and Quick It just walks you through each step. I like that it pulls up my info and I dont have to type in all the info. Only 4 stars because I didn't see anywhere that said that there is a $40 fee to pay with tax return.
Date published: 2021-04-13
Rated 4 out of 5 by from Average software Don't care for the forcing of the customer to E file and the end of completion
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome was able to complete everything super fast Did not need an expert the system handled it all!!!
Date published: 2021-04-13
Rated 5 out of 5 by from The service is excellent This was the first time I did my taxes myself and it was a breeze. Very impressed with the service.
Date published: 2021-04-13
Rated 2 out of 5 by from Broken Features & Hidden Costs Several of the features intended to make life easier don't work. TurboTax was unable to automatically pull a single one of my bank account's tax form data. When I used the "upload document" option instead, the program doesn't recognize nonstandard form layouts, and you have to double check anything anyway. I found several mistakes on my Vanguard forms. Lastly, this was my first year where I had to file a state return, and TurboTax snuck in another $50 charge for the state return. How are state returns not included in the $90 "Premium" package. What a rip off.
Date published: 2021-04-13
Rated 5 out of 5 by from Streamlines a very complex and difficult process The Customer Service support with TurboTax Premier is exceptional. They are patient, knowledgeable and happy to help.
Date published: 2021-04-13
Rated 5 out of 5 by from Very convenient and reliable I enjoy the no hassle feeling I have when I complete mmy taxes
Date published: 2021-04-13
Rated 5 out of 5 by from Easiest way to do taxes This was my first time doing taxes completely on my own and Turbo Tax made it so easy and was very helpful.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and Intuitive! Very easy user flow, and made filing very smooth and efficient
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax: Much Easier than I expected I was really pleasantly surprised at how straightforward my rather complex federal and state tax returns were to construct and file. Especially pleased by the expert support provided along the way, both through help/FAQ and via an agent.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 427