TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for years, and it makes it so simple to complete my taxes. It walks me through everything step by step. I highly recommend it!
Date published: 2023-04-05
Rated 3 out of 5 by from TT likes to increase what it charges as it goes Turbo Tax likes to increase what it charges as it goes and for seemingly no reason. I used to use self employed. I figured it was because of this. I only had simple W2's this year and it still charged me for premier.
Date published: 2023-04-05
Rated 5 out of 5 by from Smooth Experience It was really smooth and easy doing my taxes through Turbo tax
Date published: 2023-04-05
Rated 3 out of 5 by from Product Cost Product + processing fee cost too much. Will be shopping for options next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Great service Really great service and very easy to do your taxes
Date published: 2023-04-05
Rated 1 out of 5 by from Turbo Tax Is Great Great experience with Turbo Tax. All questions and issues easily resolved.
Date published: 2023-04-05
Rated 2 out of 5 by from Turbotax is not free I've been using Turbotax for convenience for a couple years and every year I get frustrated because I'm confused and also I get charged so much when the intention is that its free.
Date published: 2023-04-05
Rated 1 out of 5 by from They've added too many attempts to upsell Turbo Tax interrupts your tax preparation several times while you're working on your taxes to sell you more products. It's very frustrating to be taken to multiple sales screens while you're working to complete your taxes. It's disruptive and they don't allow you to skip them. I've used this program many years but I'm finished. I don't like the constant upselling.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax makes our return painless! We have a simple return, but having to do my return manually would take significantly more time than just doing it with TurboTax Premium. I'm not sure how well it does for more complicated returns, but I was able to finish mine in under an hour.
Date published: 2023-04-05
Rated 5 out of 5 by from Truly helpful and very informative I found the process straightforward and complete. When I did not understand there were always helpful prompts to guide me. Thank you very much for reducing stress and anxiety that surround Taxes.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4260
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for years, and it makes it so simple to complete my taxes. It walks me through everything step by step. I highly recommend it!
Date published: 2023-04-05
Rated 3 out of 5 by from TT likes to increase what it charges as it goes Turbo Tax likes to increase what it charges as it goes and for seemingly no reason. I used to use self employed. I figured it was because of this. I only had simple W2's this year and it still charged me for premier.
Date published: 2023-04-05
Rated 5 out of 5 by from Smooth Experience It was really smooth and easy doing my taxes through Turbo tax
Date published: 2023-04-05
Rated 3 out of 5 by from Product Cost Product + processing fee cost too much. Will be shopping for options next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Great service Really great service and very easy to do your taxes
Date published: 2023-04-05
Rated 1 out of 5 by from Turbo Tax Is Great Great experience with Turbo Tax. All questions and issues easily resolved.
Date published: 2023-04-05
Rated 2 out of 5 by from Turbotax is not free I've been using Turbotax for convenience for a couple years and every year I get frustrated because I'm confused and also I get charged so much when the intention is that its free.
Date published: 2023-04-05
Rated 1 out of 5 by from They've added too many attempts to upsell Turbo Tax interrupts your tax preparation several times while you're working on your taxes to sell you more products. It's very frustrating to be taken to multiple sales screens while you're working to complete your taxes. It's disruptive and they don't allow you to skip them. I've used this program many years but I'm finished. I don't like the constant upselling.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax makes our return painless! We have a simple return, but having to do my return manually would take significantly more time than just doing it with TurboTax Premium. I'm not sure how well it does for more complicated returns, but I was able to finish mine in under an hour.
Date published: 2023-04-05
Rated 5 out of 5 by from Truly helpful and very informative I found the process straightforward and complete. When I did not understand there were always helpful prompts to guide me. Thank you very much for reducing stress and anxiety that surround Taxes.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4260