TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
TanLun from
Great APP
It is getting better and better each year. I have helped my relative to start using Turbo Tax for his tax return
Date published: 2022-03-16
Rated 5 out of 5 by
Str8lacegirl from
Dependable
Everything went well. Answered all questions. Was polite and funny!!
Date published: 2022-03-16
Rated 1 out of 5 by
GovernmentUsedToDoOurTaxs from
Incorrect Refund Amount
The application said I would be getting just over $2,000 back, the government corrected the return and gave me $750 back. Simple return, same as every year, huge discrepancy.
Date published: 2022-03-16
Rated 4 out of 5 by
Zinful100 from
Good job.
I would like to be able to see a tax calculation worksheet to compare to my estimated worksheet. Actual and forecast tax did no agree this year and it took me a while to find the error in my table.
Date published: 2022-03-16
Rated 5 out of 5 by
dtarquin from
best number 1
best number 1 I have used turbo tax for the last 25 years. Great organized program!! Keep up the good work!
Date published: 2022-03-16
Rated 5 out of 5 by
Nick4226 from
Largest return I've had
Mark, my expert was extremely quick, concise, and to the point. A rare trait in this society that is often underappreciated. Even willing to work outside office hours to work with my work schedule. Overall I'm extremely grateful
Date published: 2022-03-16
Rated 4 out of 5 by
Treehouse88 from
Agents very helpful
Live phone calls are prompt and agents very patient, helpful. Couldn't have completed by return without them. TT is great. It's gotten very expensive though.
Date published: 2022-03-16
Rated 1 out of 5 by
Rick123S from
Hard to find documentation
Very hard to find documentation. Forums are simplistic, not details. Phone support but doesn't understand what I say. I get disconnected (with no call back) when on support call.
Date published: 2022-03-16
Rated 4 out of 5 by
Cable Guy from
Turbo Tax's is very convenient to use
Turbo Tax's is convenient for people like me on the move and sometimes away from home.
Date published: 2022-03-16
Rated 4 out of 5 by
bernardjclark from
Mobile App Needs Work
The mobile app is pretty flakey. Often crashes and doesn't submit messages properly when you try to send them. Similarly, the web app asks for stuff multiple times, even after you've provided it. Silly examples are asking me to submit my prior tax return when that was also filed via TurboTax.
All TurboTax® Offerings Reviews - Page 4258
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
TanLun from
Great APP
It is getting better and better each year. I have helped my relative to start using Turbo Tax for his tax return
Date published: 2022-03-16
Rated 5 out of 5 by
Str8lacegirl from
Dependable
Everything went well. Answered all questions. Was polite and funny!!
Date published: 2022-03-16
Rated 1 out of 5 by
GovernmentUsedToDoOurTaxs from
Incorrect Refund Amount
The application said I would be getting just over $2,000 back, the government corrected the return and gave me $750 back. Simple return, same as every year, huge discrepancy.
Date published: 2022-03-16
Rated 4 out of 5 by
Zinful100 from
Good job.
I would like to be able to see a tax calculation worksheet to compare to my estimated worksheet. Actual and forecast tax did no agree this year and it took me a while to find the error in my table.
Date published: 2022-03-16
Rated 5 out of 5 by
dtarquin from
best number 1
best number 1 I have used turbo tax for the last 25 years. Great organized program!! Keep up the good work!
Date published: 2022-03-16
Rated 5 out of 5 by
Nick4226 from
Largest return I've had
Mark, my expert was extremely quick, concise, and to the point. A rare trait in this society that is often underappreciated. Even willing to work outside office hours to work with my work schedule. Overall I'm extremely grateful
Date published: 2022-03-16
Rated 4 out of 5 by
Treehouse88 from
Agents very helpful
Live phone calls are prompt and agents very patient, helpful. Couldn't have completed by return without them. TT is great. It's gotten very expensive though.
Date published: 2022-03-16
Rated 1 out of 5 by
Rick123S from
Hard to find documentation
Very hard to find documentation. Forums are simplistic, not details. Phone support but doesn't understand what I say. I get disconnected (with no call back) when on support call.
Date published: 2022-03-16
Rated 4 out of 5 by
Cable Guy from
Turbo Tax's is very convenient to use
Turbo Tax's is convenient for people like me on the move and sometimes away from home.
Date published: 2022-03-16
Rated 4 out of 5 by
bernardjclark from
Mobile App Needs Work
The mobile app is pretty flakey. Often crashes and doesn't submit messages properly when you try to send them. Similarly, the web app asks for stuff multiple times, even after you've provided it. Silly examples are asking me to submit my prior tax return when that was also filed via TurboTax.
All TurboTax® Offerings Reviews - Page 4258
Date published: 2022-03-16