TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Full Service
Rated 5 out of 5 by
Marie Weath from
Turbo Tax is Great!!!!!!!!
The Checks to make sure everything is okay is great. Worry sets in and it is alleviated when the checks are done by turbo tax live experts.
Date published: 2022-03-16
Rated 5 out of 5 by
wmcpl from
Worth Every Penny
Love the ability to import information from brokerage accounts. Saves so much time and confusion. Would not be able to do it without you.
Date published: 2022-03-16
Rated 5 out of 5 by
FSUis1 from
Always easy and helpful
This is the 11th year we've filed taxes with Turbo Tax. Initially I was scared I was not qualified to submit our own taxes as we have had them prepared in the past by professionals. However, 11 years ago I gave it a try as was immediately hooked. The process is so easy. They are so many ways to get questions answered if you are unsure and the process has become so streamlined and fast. I highly recommend Turbo Tax.
Date published: 2022-03-16
Rated 5 out of 5 by
Uncle Billy from
Very Pleased With TurboTax Deluxe
I have been using TurboTax Deluxe for several years now, and because I have become familiar with how the software works my tax filings are very easy to accomplish.
Date published: 2022-03-16
Rated 5 out of 5 by
QJ21 from
Over 2 decades of accurate filing
I was IRS Agent for 41 years, have used TT for over half that time. Easy to use, very accurate, verified filing. As an agent, my return had to be accurate so TT gave me peace of mind that the tax law and math were accurate. The ability to import W-2 and 1099 information even further enhanced the accuracy.
Date published: 2022-03-16
Rated 4 out of 5 by
The_Browns from
Another good year
Called on only one issue. Prompt correct response.
Date published: 2022-03-16
Rated 5 out of 5 by
Cheri 26 from
Great customer service!!
I had a few questions and chose to speak with someone, and I received a call right away and she was very knowledgeable and helpful. It was my first time with more than one subject, and she helped with all of them.
Date published: 2022-03-16
Rated 4 out of 5 by
Daniel in Indiana from
Need to improve repetitive screens
2021's Turbo Tax did not easily handle the charitable deduction. It also continues to ask repetitive questions (leaving prior responses blank) for screens like "Did you take a disaster credit?". It should store those responses and non re-ask. Also - State e-filing costs are too high for such a simple action.
Date published: 2022-03-16
Rated 1 out of 5 by
Ron 2021 from
Issues With TurboTax
I have used TurboTax for many many years. This is the first time I found a serious issue with the software. I have contact TurboTax several times over the last 10 days. As of today, 3/16/22, no fix have been issued, and no one has attempted to contact me regarding the issue. When you try to do an Alabama Return, and most of the information from the Federal return applies to Alabama, the 1099-R names associated with those 1099-R Payers are not being carried over to the Alabama return. The amounts are there, but the Names are populated with "X". This is unacceptable and requires TurboTax to fix. Nothing has been done. I do not know if this is happening to other state returns, but I suspect that may be the case.
Date published: 2022-03-16
Rated 5 out of 5 by
Cori45 from
Great!
So easy! I had no issues and it walked me through the process.
All TurboTax® Offerings Reviews - Page 4253
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Marie Weath from
Turbo Tax is Great!!!!!!!!
The Checks to make sure everything is okay is great. Worry sets in and it is alleviated when the checks are done by turbo tax live experts.
Date published: 2022-03-16
Rated 5 out of 5 by
wmcpl from
Worth Every Penny
Love the ability to import information from brokerage accounts. Saves so much time and confusion. Would not be able to do it without you.
Date published: 2022-03-16
Rated 5 out of 5 by
FSUis1 from
Always easy and helpful
This is the 11th year we've filed taxes with Turbo Tax. Initially I was scared I was not qualified to submit our own taxes as we have had them prepared in the past by professionals. However, 11 years ago I gave it a try as was immediately hooked. The process is so easy. They are so many ways to get questions answered if you are unsure and the process has become so streamlined and fast. I highly recommend Turbo Tax.
Date published: 2022-03-16
Rated 5 out of 5 by
Uncle Billy from
Very Pleased With TurboTax Deluxe
I have been using TurboTax Deluxe for several years now, and because I have become familiar with how the software works my tax filings are very easy to accomplish.
Date published: 2022-03-16
Rated 5 out of 5 by
QJ21 from
Over 2 decades of accurate filing
I was IRS Agent for 41 years, have used TT for over half that time. Easy to use, very accurate, verified filing. As an agent, my return had to be accurate so TT gave me peace of mind that the tax law and math were accurate. The ability to import W-2 and 1099 information even further enhanced the accuracy.
Date published: 2022-03-16
Rated 4 out of 5 by
The_Browns from
Another good year
Called on only one issue. Prompt correct response.
Date published: 2022-03-16
Rated 5 out of 5 by
Cheri 26 from
Great customer service!!
I had a few questions and chose to speak with someone, and I received a call right away and she was very knowledgeable and helpful. It was my first time with more than one subject, and she helped with all of them.
Date published: 2022-03-16
Rated 4 out of 5 by
Daniel in Indiana from
Need to improve repetitive screens
2021's Turbo Tax did not easily handle the charitable deduction. It also continues to ask repetitive questions (leaving prior responses blank) for screens like "Did you take a disaster credit?". It should store those responses and non re-ask. Also - State e-filing costs are too high for such a simple action.
Date published: 2022-03-16
Rated 1 out of 5 by
Ron 2021 from
Issues With TurboTax
I have used TurboTax for many many years. This is the first time I found a serious issue with the software. I have contact TurboTax several times over the last 10 days. As of today, 3/16/22, no fix have been issued, and no one has attempted to contact me regarding the issue. When you try to do an Alabama Return, and most of the information from the Federal return applies to Alabama, the 1099-R names associated with those 1099-R Payers are not being carried over to the Alabama return. The amounts are there, but the Names are populated with "X". This is unacceptable and requires TurboTax to fix. Nothing has been done. I do not know if this is happening to other state returns, but I suspect that may be the case.
Date published: 2022-03-16
Rated 5 out of 5 by
Cori45 from
Great!
So easy! I had no issues and it walked me through the process.
All TurboTax® Offerings Reviews - Page 4253
Date published: 2022-03-16