TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy money Sherrie (my prep agent) talked me through every step. Also text and called to make sure I knew what was going on and why!
Date published: 2022-03-22
Rated 1 out of 5 by from Not worth the money takenn My expert was changed multiple times and asked questions through turbo tax messaging and was very slow took Over a week
Date published: 2022-03-22
Rated 4 out of 5 by from super simple Super simple, easy to use, step by step instructions .
Date published: 2022-03-22
Rated 5 out of 5 by from Very Easy to Navigate!! Very easy to navigate!! This is my third year of using it.
Date published: 2022-03-22
Rated 3 out of 5 by from EFILE REJECT I did read before to transmit my return, because I change my filling status, MFJ to Single, according with your instructions, I had to input the AGI, even it was for my ex-spouse and me, but my return was rejected. I am not sure if when I print it out and send by mail, you reimbursement the payment for efile the State Return that I already paid. You don't have any place in the website to make a questions or chat.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Was Awesome! Jenifer went above and beyond to help us with this return. Best money spent!!!
Date published: 2022-03-22
Rated 3 out of 5 by from yay taxes Seems like it is getting more and more expensive< I'll be weighing my options better next year.
Date published: 2022-03-22
Rated 5 out of 5 by from Amazing service Was a great and easy to understand process nothing extra and unnecessary.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is easy to use All of the instructions are easy to follow except for a very few where you must be careful to read between the lines of the instruction to fully understand it. But even if you misinterpret the instruction, you will recognize to error shortly thereafter and return to the section to make the required change. I find that options to View 'Step-by-Step' and 'Forms' to be very useful.
Date published: 2022-03-22
Rated 4 out of 5 by from Good, but pricey The process was very simple and helpful, but I feel the price tags and the add-ons are too expensive.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy money Sherrie (my prep agent) talked me through every step. Also text and called to make sure I knew what was going on and why!
Date published: 2022-03-22
Rated 1 out of 5 by from Not worth the money takenn My expert was changed multiple times and asked questions through turbo tax messaging and was very slow took Over a week
Date published: 2022-03-22
Rated 4 out of 5 by from super simple Super simple, easy to use, step by step instructions .
Date published: 2022-03-22
Rated 5 out of 5 by from Very Easy to Navigate!! Very easy to navigate!! This is my third year of using it.
Date published: 2022-03-22
Rated 3 out of 5 by from EFILE REJECT I did read before to transmit my return, because I change my filling status, MFJ to Single, according with your instructions, I had to input the AGI, even it was for my ex-spouse and me, but my return was rejected. I am not sure if when I print it out and send by mail, you reimbursement the payment for efile the State Return that I already paid. You don't have any place in the website to make a questions or chat.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Was Awesome! Jenifer went above and beyond to help us with this return. Best money spent!!!
Date published: 2022-03-22
Rated 3 out of 5 by from yay taxes Seems like it is getting more and more expensive< I'll be weighing my options better next year.
Date published: 2022-03-22
Rated 5 out of 5 by from Amazing service Was a great and easy to understand process nothing extra and unnecessary.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is easy to use All of the instructions are easy to follow except for a very few where you must be careful to read between the lines of the instruction to fully understand it. But even if you misinterpret the instruction, you will recognize to error shortly thereafter and return to the section to make the required change. I find that options to View 'Step-by-Step' and 'Forms' to be very useful.
Date published: 2022-03-22
Rated 4 out of 5 by from Good, but pricey The process was very simple and helpful, but I feel the price tags and the add-ons are too expensive.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4245