TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbo Tax delux 2022 Overall product is good. easy to use.... Any previous feature disabled, please be honest and put it in bold so we can select correct version. Also when saving file, please select full names. There are similar named, similar initials for filers. TT gets messed up when saving / opening returns. e..g. John Smith, Jeff Smith, ....
Date published: 2023-04-05
Rated 5 out of 5 by from Great Program Easy to follow prompts ///////////////////////////
Date published: 2023-04-05
Rated 5 out of 5 by from Quick and easy Easy for people wanting to file their own taxes. We’ve used turbo tax for 6 years with no problems.
Date published: 2023-04-05
Rated 3 out of 5 by from Nickles and Dimes Every time I get to the next step there is an add-on or upgrade. It can't be free because our robot service has to robot add a form and have it robo-fill in a square, which will be $50 please. By the way, we can have a real person talk too...for $200 and no reduced cost. Do you want us to pull the money from your refund to make it easy? Click here!...that's a $39 charge but how convenient! The steps are easy to follow overall but I feel like I am getting beat up with charges from one corner to the next and having to find a way to find the "true" price. For example, I one of their websites about 'clicking here' for $89 for premier, which when initially offered while filing was $119. And only once you've gotten all the way to state taxes and finished does it say, by the way, for $59 more we will file this too! I suppose I just have to get better at understanding who I send what to so I don't have to pay for inflated convenience. You think with the same software and year after year their base costs would go down and they could be more reasonable, but what can you do when every time you beat that dead horse it spits out money?
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is the way to go when preparing taxes My experience with turbo tax was a good one because it was an easy process that took me step by step and my questions were answered to my understanding.
Date published: 2023-04-05
Rated 5 out of 5 by from first time it was fine no worries i have no complaints about turbo tax
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is GREAT Super easy. Information along the way is very helpful !
Date published: 2023-04-05
Rated 5 out of 5 by from TURBOTAX Is straight Forward TurboTax walks you through the process step by step. It eliminates a lot of stress
Date published: 2023-04-05
Rated 5 out of 5 by from easy to use It's a self-explanatory process with fun transitions. Best and easy way to file.
Date published: 2023-04-05
Rated 1 out of 5 by from Changed value in step-by-step not on forms. I entered shareholder health insurance in the wrong place and later went back and changed it. It did NOT get changed on the forms, but did show as changed on the step-by-step. Took HOURS to find that problem.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax delux 2022 Overall product is good. easy to use.... Any previous feature disabled, please be honest and put it in bold so we can select correct version. Also when saving file, please select full names. There are similar named, similar initials for filers. TT gets messed up when saving / opening returns. e..g. John Smith, Jeff Smith, ....
Date published: 2023-04-05
Rated 5 out of 5 by from Great Program Easy to follow prompts ///////////////////////////
Date published: 2023-04-05
Rated 5 out of 5 by from Quick and easy Easy for people wanting to file their own taxes. We’ve used turbo tax for 6 years with no problems.
Date published: 2023-04-05
Rated 3 out of 5 by from Nickles and Dimes Every time I get to the next step there is an add-on or upgrade. It can't be free because our robot service has to robot add a form and have it robo-fill in a square, which will be $50 please. By the way, we can have a real person talk too...for $200 and no reduced cost. Do you want us to pull the money from your refund to make it easy? Click here!...that's a $39 charge but how convenient! The steps are easy to follow overall but I feel like I am getting beat up with charges from one corner to the next and having to find a way to find the "true" price. For example, I one of their websites about 'clicking here' for $89 for premier, which when initially offered while filing was $119. And only once you've gotten all the way to state taxes and finished does it say, by the way, for $59 more we will file this too! I suppose I just have to get better at understanding who I send what to so I don't have to pay for inflated convenience. You think with the same software and year after year their base costs would go down and they could be more reasonable, but what can you do when every time you beat that dead horse it spits out money?
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is the way to go when preparing taxes My experience with turbo tax was a good one because it was an easy process that took me step by step and my questions were answered to my understanding.
Date published: 2023-04-05
Rated 5 out of 5 by from first time it was fine no worries i have no complaints about turbo tax
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is GREAT Super easy. Information along the way is very helpful !
Date published: 2023-04-05
Rated 5 out of 5 by from TURBOTAX Is straight Forward TurboTax walks you through the process step by step. It eliminates a lot of stress
Date published: 2023-04-05
Rated 5 out of 5 by from easy to use It's a self-explanatory process with fun transitions. Best and easy way to file.
Date published: 2023-04-05
Rated 1 out of 5 by from Changed value in step-by-step not on forms. I entered shareholder health insurance in the wrong place and later went back and changed it. It did NOT get changed on the forms, but did show as changed on the step-by-step. Took HOURS to find that problem.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4245