TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Jeff86753090000 from
TurboTax Live was great!
I always dread doing taxes, but TurboTax Live made it easy. It's great to have a real person to answer questions.
Date published: 2023-04-05
Rated 5 out of 5 by
Rivo29 from
Either Way You Choose to Go Turbo Tax Is 5 Stars
Turbo tax helped me every step of the way! The software is intuitive and like the commercial you can submit your forms and have a professional does all the heavy lifting for you. Whichever way you decide to go self or hiring a pro- just have all the info you need to submit and turbo tax really does the rest... 5 out 5 stars without a doubt!
Date published: 2023-04-05
Rated 4 out of 5 by
FatCat32 from
Mostly good
I used turbotax discs for many years and appreciated being able to switch between the forms and the interview. I would like turbotax online to also allow users to switch to the form view. Also, the explanation of topics boxes were difficult to scroll through and were therefore practically useless.
Date published: 2023-04-05
Rated 5 out of 5 by
SCOUTER PETE from
TURBO TAX MADE IT EASY TO FILE BOTH FEDERAL AND ST
IT WOULD BE OF HELP TO KNOW AHEAD OF TIME TO HAVE YOUR OLD TAX FORM FROM PREVIOUS YEAR AND DRIVER'S LIC. INFO.
Date published: 2023-04-05
Rated 5 out of 5 by
TAHVA from
Helpful
I used the online chat to clear up some confusion about my HSA - Fran was very helpful
Date published: 2023-04-05
Rated 1 out of 5 by
Nope not good from
Cost for doing it yourself is too high
Wayyyy too expensive and the program is not that great. The help sections are useless.
Date published: 2023-04-05
Rated 2 out of 5 by
Jamesbil from
A little expensive
The service is kinda expensive, you're spending most of the money you would get on taxes on the service.
Date published: 2023-04-05
Rated 3 out of 5 by
Katie151203 from
Too many distractions
I don't like all of the animation and "cuteness". I just want to complete my tax return and don't want to be entertained. I don't like being asked over and over again if I want to upgrade the service I chose. TN does not require a tax return. There could be a box to check that a state return does not need to be filed.
Date published: 2023-04-05
Rated 5 out of 5 by
Emmy T from
Super Easy
It was super easy to follow and someone was always there to help!
Date published: 2023-04-05
Rated 4 out of 5 by
BobdaBarker from
Turbotax is very good
Easy, fairly intuitive and good access to help if something doesn't make immediate sense. My only complaint is the frequent attempts to upsell to a more expensive product during the process. I'd be happier if it would just try to upsell once, then after the decline, keep the option open in a small box somewhere in a corner. If I change my mind and want the more inclusive product, I'll let you know. Please stop trying to push it on me!
All TurboTax® Offerings Reviews - Page 4239
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jeff86753090000 from
TurboTax Live was great!
I always dread doing taxes, but TurboTax Live made it easy. It's great to have a real person to answer questions.
Date published: 2023-04-05
Rated 5 out of 5 by
Rivo29 from
Either Way You Choose to Go Turbo Tax Is 5 Stars
Turbo tax helped me every step of the way! The software is intuitive and like the commercial you can submit your forms and have a professional does all the heavy lifting for you. Whichever way you decide to go self or hiring a pro- just have all the info you need to submit and turbo tax really does the rest... 5 out 5 stars without a doubt!
Date published: 2023-04-05
Rated 4 out of 5 by
FatCat32 from
Mostly good
I used turbotax discs for many years and appreciated being able to switch between the forms and the interview. I would like turbotax online to also allow users to switch to the form view. Also, the explanation of topics boxes were difficult to scroll through and were therefore practically useless.
Date published: 2023-04-05
Rated 5 out of 5 by
SCOUTER PETE from
TURBO TAX MADE IT EASY TO FILE BOTH FEDERAL AND ST
IT WOULD BE OF HELP TO KNOW AHEAD OF TIME TO HAVE YOUR OLD TAX FORM FROM PREVIOUS YEAR AND DRIVER'S LIC. INFO.
Date published: 2023-04-05
Rated 5 out of 5 by
TAHVA from
Helpful
I used the online chat to clear up some confusion about my HSA - Fran was very helpful
Date published: 2023-04-05
Rated 1 out of 5 by
Nope not good from
Cost for doing it yourself is too high
Wayyyy too expensive and the program is not that great. The help sections are useless.
Date published: 2023-04-05
Rated 2 out of 5 by
Jamesbil from
A little expensive
The service is kinda expensive, you're spending most of the money you would get on taxes on the service.
Date published: 2023-04-05
Rated 3 out of 5 by
Katie151203 from
Too many distractions
I don't like all of the animation and "cuteness". I just want to complete my tax return and don't want to be entertained. I don't like being asked over and over again if I want to upgrade the service I chose. TN does not require a tax return. There could be a box to check that a state return does not need to be filed.
Date published: 2023-04-05
Rated 5 out of 5 by
Emmy T from
Super Easy
It was super easy to follow and someone was always there to help!
Date published: 2023-04-05
Rated 4 out of 5 by
BobdaBarker from
Turbotax is very good
Easy, fairly intuitive and good access to help if something doesn't make immediate sense. My only complaint is the frequent attempts to upsell to a more expensive product during the process. I'd be happier if it would just try to upsell once, then after the decline, keep the option open in a small box somewhere in a corner. If I change my mind and want the more inclusive product, I'll let you know. Please stop trying to push it on me!
All TurboTax® Offerings Reviews - Page 4239
Date published: 2023-04-05