TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is easy! It was easy to answer the questions and get help from a live person.
Date published: 2023-04-05
Rated 5 out of 5 by from Easy to file taxes, very fast I always use Turbo Tax for my returns. I like the confidence I get from identity theft help and audit representation with the higher level plans.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is amazing!!! I have been using Turbo Tax for more years than 10 years and I absolutely love this program! Even the hard or unique situations that I need to report Turbo Tax walks me through them with ease. Thank you so much for making such an amazing product!!!
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax awesome Turbo tax was easy to use and navigate through. i would recommend it to friends.
Date published: 2023-04-05
Rated 1 out of 5 by from Frustrating I inadvertently chose the incorrect option at the very beginning as self employed and proceed to spend 2 hours doing my taxes. I then realize at the end the it's the wrong one and speak to customer service who tells me that she can't reset it and the only way to fix it is to start over. Ridiculous. So I redo everything I just did only to get back to the end with the right product and find that it's the same amount. She could have just told me that in the first place and I never would have had to redo anything. What a waste of my time.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax works well for me Took me a little time to get everything correct, but overall a great product. I used it the last two years and has been great for my application.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbow tax Very good. Knowledgeable and experienced. Clear explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Keeping it Simple I have been using TurboTax for close to 20 years and it is simple and guides me through every step of the process and gets me the biggest accurate return every year.
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty User Friendly with 1 Hiccup This is the first time I have used Turbo Tax online. The site was very user friendly and easy to use. It was very easy to upload my W-2 info as well as all of my deductions. My only hiccup came when I tried to submit electronically. It kept rejecting because my email had not been confirmed. This was NOT easy to find so I finally called their helpline. She walked me through it and once that was done I resubmitted and it was complete in seconds! Thanks TurboTax!
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible. Can't log in Can't log in to pay Turbotax. Called customer support who could not find an answer. I'll find another way to file next year.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy! It was easy to answer the questions and get help from a live person.
Date published: 2023-04-05
Rated 5 out of 5 by from Easy to file taxes, very fast I always use Turbo Tax for my returns. I like the confidence I get from identity theft help and audit representation with the higher level plans.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is amazing!!! I have been using Turbo Tax for more years than 10 years and I absolutely love this program! Even the hard or unique situations that I need to report Turbo Tax walks me through them with ease. Thank you so much for making such an amazing product!!!
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax awesome Turbo tax was easy to use and navigate through. i would recommend it to friends.
Date published: 2023-04-05
Rated 1 out of 5 by from Frustrating I inadvertently chose the incorrect option at the very beginning as self employed and proceed to spend 2 hours doing my taxes. I then realize at the end the it's the wrong one and speak to customer service who tells me that she can't reset it and the only way to fix it is to start over. Ridiculous. So I redo everything I just did only to get back to the end with the right product and find that it's the same amount. She could have just told me that in the first place and I never would have had to redo anything. What a waste of my time.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax works well for me Took me a little time to get everything correct, but overall a great product. I used it the last two years and has been great for my application.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbow tax Very good. Knowledgeable and experienced. Clear explanations.
Date published: 2023-04-05
Rated 5 out of 5 by from Keeping it Simple I have been using TurboTax for close to 20 years and it is simple and guides me through every step of the process and gets me the biggest accurate return every year.
Date published: 2023-04-05
Rated 4 out of 5 by from Pretty User Friendly with 1 Hiccup This is the first time I have used Turbo Tax online. The site was very user friendly and easy to use. It was very easy to upload my W-2 info as well as all of my deductions. My only hiccup came when I tried to submit electronically. It kept rejecting because my email had not been confirmed. This was NOT easy to find so I finally called their helpline. She walked me through it and once that was done I resubmitted and it was complete in seconds! Thanks TurboTax!
Date published: 2023-04-05
Rated 1 out of 5 by from Terrible. Can't log in Can't log in to pay Turbotax. Called customer support who could not find an answer. I'll find another way to file next year.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4234