TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Job! Made it easy to file my taxes, the expert I worked with knew what she was doing.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was easy to follow instructions, will continue using turbo tax going forward.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is Ok The service chat is slow an I was not happy with delayed response because my tax expert was in a different time zone
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is great I cannot believe i can finish the tax return within 1hour and free.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax have great personal. Estaba teniendo problemas para completar mi Tax return, pero ellos me ayudaron para finalizar mi papeleo, son muy amigables y muy profesionales.
Date published: 2022-03-23
Rated 4 out of 5 by from TURBO TAX REVIEW For the most part it was easy to follow the instructions and enter information. Our returns were simple ones as we are retired with few deductions or changes from previous years. It does appear there were more detailed questions (mostly in deductions of medical and mortage interest). Will use again next year.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is frequently startling Aside being an efficient tool for putting together a tax return, with flexibility as to how much control or guidance you want, it comes up with so many questions I never would have anticipated. E.g. it asks if you're contributing to a retirement plan, and has advice on contributions you could make that would lower your taxes.
Date published: 2022-03-23
Rated 4 out of 5 by from A disappointing number of glitches I've used TurboTax for decades. This year, having bought Deluxe, I found that I had to upgrade to Premier in order to handle capital gains on a property sale. Despite the rather inflated price that I paid for two lines of entry, when I came to do review, the checker flagged multiple errors that had been generated by the software itself. It took about an hour of wrangling with manual overrides in "Form view" to get around this, ultimately by my deleting the TurboTax entries, putting them in myself, and going round the "check" loop for each "error".
Date published: 2022-03-23
Rated 1 out of 5 by from Turbo Tax is not worth the time and headaches Not specific, tells you everything is good then its not, go back to change info to correct and still does not work when evrything is completed. Decided to pay a hundred more to have H&R Block file since Turbo Tax has gone down hill!
Date published: 2022-03-23
Rated 3 out of 5 by from Turbo Tax State needs improvement 1099 HC entry - even though there is one form for myself and spouse I have to enter the info twice. This should be imported from last year's tax return.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4233
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Job! Made it easy to file my taxes, the expert I worked with knew what she was doing.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was easy to follow instructions, will continue using turbo tax going forward.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is Ok The service chat is slow an I was not happy with delayed response because my tax expert was in a different time zone
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is great I cannot believe i can finish the tax return within 1hour and free.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax have great personal. Estaba teniendo problemas para completar mi Tax return, pero ellos me ayudaron para finalizar mi papeleo, son muy amigables y muy profesionales.
Date published: 2022-03-23
Rated 4 out of 5 by from TURBO TAX REVIEW For the most part it was easy to follow the instructions and enter information. Our returns were simple ones as we are retired with few deductions or changes from previous years. It does appear there were more detailed questions (mostly in deductions of medical and mortage interest). Will use again next year.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is frequently startling Aside being an efficient tool for putting together a tax return, with flexibility as to how much control or guidance you want, it comes up with so many questions I never would have anticipated. E.g. it asks if you're contributing to a retirement plan, and has advice on contributions you could make that would lower your taxes.
Date published: 2022-03-23
Rated 4 out of 5 by from A disappointing number of glitches I've used TurboTax for decades. This year, having bought Deluxe, I found that I had to upgrade to Premier in order to handle capital gains on a property sale. Despite the rather inflated price that I paid for two lines of entry, when I came to do review, the checker flagged multiple errors that had been generated by the software itself. It took about an hour of wrangling with manual overrides in "Form view" to get around this, ultimately by my deleting the TurboTax entries, putting them in myself, and going round the "check" loop for each "error".
Date published: 2022-03-23
Rated 1 out of 5 by from Turbo Tax is not worth the time and headaches Not specific, tells you everything is good then its not, go back to change info to correct and still does not work when evrything is completed. Decided to pay a hundred more to have H&R Block file since Turbo Tax has gone down hill!
Date published: 2022-03-23
Rated 3 out of 5 by from Turbo Tax State needs improvement 1099 HC entry - even though there is one form for myself and spouse I have to enter the info twice. This should be imported from last year's tax return.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4233