TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Used for Estate Taxes I would recommend this to anyone filing an estate return BUT...I think Turbotax has more work to do on making this a little easier. The taxes owed figure is not calculated as you go, which would be helpful. Also, I found the step by step did not cover everything in the forms so I had to go back a second time to make sure there was nothing left out. This is more for businesses as opposed to estates but it does work and isn't that difficult thanks to the turbotax forums and google searches
Date published: 2022-03-19
Rated 3 out of 5 by from Calculating Recovery Rebate not well explained Searched in many ways to see why turbotax changed my recovery rebate by over $600 when I added a little over $1500 in income.
Date published: 2022-03-19
Rated 5 out of 5 by from Love this service I love this new feature for simple returns to have someone prepare and file for you for free. It helped me take the burden of figuring out what to do with my taxes and I hope it continues so I can utilize it again. Thank you!
Date published: 2022-03-19
Rated 5 out of 5 by from Great Tax Expert Helen was very prompt and let me know options and communicated.
Date published: 2022-03-19
Rated 5 out of 5 by from Love TURBO The live person feature help is so amazing Any confusions they help and clear!
Date published: 2022-03-19
Rated 3 out of 5 by from Did not help me file electronically The system worked well. For several years I was not able to file electronically, and everything was perfect. Turbo Tax kept asking me to call IRS but that doesn't work these days.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax Live is great! The addition of TurboTax live has made a HUGE difference! We had our most complicated tax situation EVER and every TurboTax Live person I talked to was a wealth of knowledge and answered all my questions. We made it through, but only thanks to them.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome Very please with TurboTax I have been using TurboTax for over ten years
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is efficient Eat to use, fast, convenient, a lot of great features for a low price. Excellent service. 10/10 would recommend!
Date published: 2022-03-19
Rated 5 out of 5 by from So easy! Great for simple tax returns and it was actually free! Not a gimmick!
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Used for Estate Taxes I would recommend this to anyone filing an estate return BUT...I think Turbotax has more work to do on making this a little easier. The taxes owed figure is not calculated as you go, which would be helpful. Also, I found the step by step did not cover everything in the forms so I had to go back a second time to make sure there was nothing left out. This is more for businesses as opposed to estates but it does work and isn't that difficult thanks to the turbotax forums and google searches
Date published: 2022-03-19
Rated 3 out of 5 by from Calculating Recovery Rebate not well explained Searched in many ways to see why turbotax changed my recovery rebate by over $600 when I added a little over $1500 in income.
Date published: 2022-03-19
Rated 5 out of 5 by from Love this service I love this new feature for simple returns to have someone prepare and file for you for free. It helped me take the burden of figuring out what to do with my taxes and I hope it continues so I can utilize it again. Thank you!
Date published: 2022-03-19
Rated 5 out of 5 by from Great Tax Expert Helen was very prompt and let me know options and communicated.
Date published: 2022-03-19
Rated 5 out of 5 by from Love TURBO The live person feature help is so amazing Any confusions they help and clear!
Date published: 2022-03-19
Rated 3 out of 5 by from Did not help me file electronically The system worked well. For several years I was not able to file electronically, and everything was perfect. Turbo Tax kept asking me to call IRS but that doesn't work these days.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax Live is great! The addition of TurboTax live has made a HUGE difference! We had our most complicated tax situation EVER and every TurboTax Live person I talked to was a wealth of knowledge and answered all my questions. We made it through, but only thanks to them.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome Very please with TurboTax I have been using TurboTax for over ten years
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is efficient Eat to use, fast, convenient, a lot of great features for a low price. Excellent service. 10/10 would recommend!
Date published: 2022-03-19
Rated 5 out of 5 by from So easy! Great for simple tax returns and it was actually free! Not a gimmick!
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4230