TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Simple to use I've been using for years, simple to use and accurate.
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is great Very intuitive and comprehensive features. Easily go from one section to the next.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy and Great! Was very easy and fast! Compared to an accountant, I saved a lot of money as well.
Date published: 2021-04-04
Rated 5 out of 5 by from thank you turbo tax turbo tax made things quick and easy. helped reassure me that what i was doing was correct.
Date published: 2021-04-04
Rated 5 out of 5 by from tax return Liked the turbo tax live. This was a great opion for my taxes.
Date published: 2021-04-04
Rated 2 out of 5 by from Worst experience ever! I have used Turbo Tax for at least 30 years. I won't use it again. I wanted to download the program and use it from my computer like I always have. I did not want to be asked and answer questions on line nor did I want to talk to anyone. I never was able to just download the program and ended up ordering the Disk to install on my computer. Had to wait on that. Then when I wanted to complete my partially completed return an update corrupted the files and would not load or complete the update. I had to uninstall Turbo Tax then re-install from the CD and re download the updates. Not everyone wants to go through the "friendly Q&A" method. This is my last time to use TurboTax
Date published: 2021-04-04
Rated 5 out of 5 by from Very helpful and friendly to use I love using turbo tax, i always have, its very informative and if you are unsure about something, you can click on help and it will explain it better for a ave Joe to understand, and even if you still don't get it, you can always use chat or upgrade for additional help. I just wish it was cheaper to use the basic, more and more of my friends and family are using gov websites alternatives.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is easy to use easy to use, clear prompts and answers/pointers re: documents etc.
Date published: 2021-04-04
Rated 5 out of 5 by from Super easy to file your taxes Great interface and details of the tax filing process.
Date published: 2021-04-04
Rated 4 out of 5 by from TT works well TT is not as smooth as it was in the past. As a long-term user of downloaded TT, it would walk me through all the steps, and I would never miss anything. But now I choose next steps... , and, for example, TT neglected to ask at IP PIN. In the past it was smoother. 2nd: many of the fill in boxes are almost invisible, one just had to guess where they were, 3rd, much of the help text in small light blue text is difficult to read. So, yes I recommend Turbo Tax, it is not as friendly as it use to be.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple to use I've been using for years, simple to use and accurate.
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is great Very intuitive and comprehensive features. Easily go from one section to the next.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy and Great! Was very easy and fast! Compared to an accountant, I saved a lot of money as well.
Date published: 2021-04-04
Rated 5 out of 5 by from thank you turbo tax turbo tax made things quick and easy. helped reassure me that what i was doing was correct.
Date published: 2021-04-04
Rated 5 out of 5 by from tax return Liked the turbo tax live. This was a great opion for my taxes.
Date published: 2021-04-04
Rated 2 out of 5 by from Worst experience ever! I have used Turbo Tax for at least 30 years. I won't use it again. I wanted to download the program and use it from my computer like I always have. I did not want to be asked and answer questions on line nor did I want to talk to anyone. I never was able to just download the program and ended up ordering the Disk to install on my computer. Had to wait on that. Then when I wanted to complete my partially completed return an update corrupted the files and would not load or complete the update. I had to uninstall Turbo Tax then re-install from the CD and re download the updates. Not everyone wants to go through the "friendly Q&A" method. This is my last time to use TurboTax
Date published: 2021-04-04
Rated 5 out of 5 by from Very helpful and friendly to use I love using turbo tax, i always have, its very informative and if you are unsure about something, you can click on help and it will explain it better for a ave Joe to understand, and even if you still don't get it, you can always use chat or upgrade for additional help. I just wish it was cheaper to use the basic, more and more of my friends and family are using gov websites alternatives.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is easy to use easy to use, clear prompts and answers/pointers re: documents etc.
Date published: 2021-04-04
Rated 5 out of 5 by from Super easy to file your taxes Great interface and details of the tax filing process.
Date published: 2021-04-04
Rated 4 out of 5 by from TT works well TT is not as smooth as it was in the past. As a long-term user of downloaded TT, it would walk me through all the steps, and I would never miss anything. But now I choose next steps... , and, for example, TT neglected to ask at IP PIN. In the past it was smoother. 2nd: many of the fill in boxes are almost invisible, one just had to guess where they were, 3rd, much of the help text in small light blue text is difficult to read. So, yes I recommend Turbo Tax, it is not as friendly as it use to be.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4229