TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Normally good, this year problems with TurboTax Would not pull data from a bank I have used and filed with TurboTax for years. Required multiple entries in 1099's that were not required and made no sense to be required. I requested a call, received a callback, but no one was on the line. I held the phone for 6 minutes but nobody was ever there. This required multiple calls to contact a person. The system downloaded a duplicate 1099 which I could not delete without help. The two representatives I spoke with about these problems were both excellent.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is great It was so easy to e-file my taxes with them loved it will definitely use them again next year
Date published: 2021-03-08
Rated 4 out of 5 by from Better than H&R Block everything works, easy to follow, well designed format. Thanks for making this a good experience. I'll see you guys again next year.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax was pretty cool! I enjoyed the animations, also, I was able to file in under an hour! Super easy!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tac is awsome My first time doing taxes all by myself,I,m pretty proud
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax Free is very easy to use I have used Delux Turbo Tax for many years. We are retired now and have very little to claim so we used the Free Turbos Tax and appreciate being able to use its Thank you
Date published: 2021-03-08
Rated 4 out of 5 by from it works used turbotax services for the last few years and have yet to have any issues
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is the best it was very easy and user friendly. They help you find the highest deductions.
Date published: 2021-03-08
Rated 5 out of 5 by from wonderful Great Software, Great Support ! I used TurboTax since 1995, using Floppy Discs.
Date published: 2021-03-08
Rated 1 out of 5 by from Terrible I had multiple tech glitches on 1099B import and overall this took me 5 hours to file after preparing in advance. Most of my time spent was explaining to the specialists the issue. After finally catching them up to speed it the 1st specialist said she would transfer me to tier two which i doubt exists. she ended the chat. La'Quitta was finally able to help. Why did i pay for this service?? It's comical.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Normally good, this year problems with TurboTax Would not pull data from a bank I have used and filed with TurboTax for years. Required multiple entries in 1099's that were not required and made no sense to be required. I requested a call, received a callback, but no one was on the line. I held the phone for 6 minutes but nobody was ever there. This required multiple calls to contact a person. The system downloaded a duplicate 1099 which I could not delete without help. The two representatives I spoke with about these problems were both excellent.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is great It was so easy to e-file my taxes with them loved it will definitely use them again next year
Date published: 2021-03-08
Rated 4 out of 5 by from Better than H&R Block everything works, easy to follow, well designed format. Thanks for making this a good experience. I'll see you guys again next year.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax was pretty cool! I enjoyed the animations, also, I was able to file in under an hour! Super easy!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tac is awsome My first time doing taxes all by myself,I,m pretty proud
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax Free is very easy to use I have used Delux Turbo Tax for many years. We are retired now and have very little to claim so we used the Free Turbos Tax and appreciate being able to use its Thank you
Date published: 2021-03-08
Rated 4 out of 5 by from it works used turbotax services for the last few years and have yet to have any issues
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is the best it was very easy and user friendly. They help you find the highest deductions.
Date published: 2021-03-08
Rated 5 out of 5 by from wonderful Great Software, Great Support ! I used TurboTax since 1995, using Floppy Discs.
Date published: 2021-03-08
Rated 1 out of 5 by from Terrible I had multiple tech glitches on 1099B import and overall this took me 5 hours to file after preparing in advance. Most of my time spent was explaining to the specialists the issue. After finally catching them up to speed it the 1st specialist said she would transfer me to tier two which i doubt exists. she ended the chat. La'Quitta was finally able to help. Why did i pay for this service?? It's comical.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 4228