TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Good, except... My only issue was that I agreed to use the "deduct from refund" way of paying for this service, but realized at the very last moment that it cost an extra $39 to do that - I think that info should have been provided right next to where I clicked to choose it.
Date published: 2023-04-08
Rated 1 out of 5 by from 2022 Not a good year for Turbo TAX Not a good year for Turbo TAX. This my 8th year and very disappointed. Found it cnfusing at times Choices not clear. When a mistake made or ot sure and tried to go "back" the original section and choice not there Eventually had to delete the whole filing and start all over so I could corrctl make my choice again
Date published: 2023-04-08
Rated 1 out of 5 by from Rather have teeth pulled Bought TurboTax at large box retailer and they failed to register & authenticate our subscription. No way to verify or validate our purchase so stuck paying 125% retail price. Online TurboTax does not coordinate with downloaded app residing on computer hard drive. So the two are mutually exclusive in sharing previous data.
Date published: 2023-04-08
Rated 5 out of 5 by from Good tax program Very user friendly. I've used TurboTax for over 10 years now and have never had a problem.
Date published: 2023-04-08
Rated 5 out of 5 by from Step by step entry and ability to download forms. I have used TurboTax for 6 years and have no problems or been audited.
Date published: 2023-04-08
Rated 1 out of 5 by from Needs more work to improve program Didn’t know how to download information. Very frustrating
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax used for years I used my own data and no live support, however; the final important steps became complex.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Kicks Tax! Super easy, convenient, helpful and simple. Thanks!
Date published: 2023-04-08
Rated 5 out of 5 by from Great and getting better I like the ease now... to return to tax return where left off. I'm concerned as a user of several years that it doesn't bring me back to any information needed from last year's return documents.
Date published: 2023-04-08
Rated 3 out of 5 by from goog I had a difficult time with it and thought it not user friendly to me.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, except... My only issue was that I agreed to use the "deduct from refund" way of paying for this service, but realized at the very last moment that it cost an extra $39 to do that - I think that info should have been provided right next to where I clicked to choose it.
Date published: 2023-04-08
Rated 1 out of 5 by from 2022 Not a good year for Turbo TAX Not a good year for Turbo TAX. This my 8th year and very disappointed. Found it cnfusing at times Choices not clear. When a mistake made or ot sure and tried to go "back" the original section and choice not there Eventually had to delete the whole filing and start all over so I could corrctl make my choice again
Date published: 2023-04-08
Rated 1 out of 5 by from Rather have teeth pulled Bought TurboTax at large box retailer and they failed to register & authenticate our subscription. No way to verify or validate our purchase so stuck paying 125% retail price. Online TurboTax does not coordinate with downloaded app residing on computer hard drive. So the two are mutually exclusive in sharing previous data.
Date published: 2023-04-08
Rated 5 out of 5 by from Good tax program Very user friendly. I've used TurboTax for over 10 years now and have never had a problem.
Date published: 2023-04-08
Rated 5 out of 5 by from Step by step entry and ability to download forms. I have used TurboTax for 6 years and have no problems or been audited.
Date published: 2023-04-08
Rated 1 out of 5 by from Needs more work to improve program Didn’t know how to download information. Very frustrating
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax used for years I used my own data and no live support, however; the final important steps became complex.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Kicks Tax! Super easy, convenient, helpful and simple. Thanks!
Date published: 2023-04-08
Rated 5 out of 5 by from Great and getting better I like the ease now... to return to tax return where left off. I'm concerned as a user of several years that it doesn't bring me back to any information needed from last year's return documents.
Date published: 2023-04-08
Rated 3 out of 5 by from goog I had a difficult time with it and thought it not user friendly to me.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4228