TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is awesome! The filing process is so easy with Turbo Tax. I use it every year.
Date published: 2022-03-23
Rated 3 out of 5 by from TURBO TAX HOME AND BUSINESS REVIEW TWO things about Home & Business that I totally despise. #1, there is NOWHERE to entre that your business went defunct, during the year, and date out of business. #2, I absolutely HATE having to FIND and RE-ENTER the Turbo Tax KEY every time I open the program, IF you cannot fix or eliminate this to a onetime entry, I will look elsewhere next year for a better tax program.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy to use! TurboTax makes it easy to consider all of the standard and most, if not all, the nonstandard tax situations and asks easy to follow questions to ensure your forms are properly completed and accurate.
Date published: 2022-03-23
Rated 3 out of 5 by from The Live chat representative is not professional. I like the automatic Q & A. But the human representative is not so professional. I asked 2 questions to human. But, I found that the answers for them were wrong. I would rather not use the customer call service. I will ask questions to automatic Q&A. If the answer is not clear, I will google it.
Date published: 2022-03-23
Rated 3 out of 5 by from TurboTax Inflation I've been using turbo tax for 7 years now. I've noticed that they have gone away from the military discount on the deluxe options. This is a bit disappointing. I moved from taxslayer because of the benefits they removed for veterans. I may consider just going to H&R block to complete my taxes because I spent the $250 they charge anyways.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbotax is the BEST! I have been filing my taxes using Turbotax for many years and have always had a positive experience. I love the It'sDeductible software for charitable deductions of items, especially. All the instructions for each section are very clear. Filing is simple, communication is quick and accurate.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is easy to use I have been using it for about forty years, and never had a problem.
Date published: 2022-03-23
Rated 5 out of 5 by from Extremely happy with Turbo Tax Premier The Turbo Tax representative answered all my questions last year and was very helpful.
Date published: 2022-03-23
Rated 4 out of 5 by from Turbo tax is great It is very nice,so easy to do,The tips sre also very helpful
Date published: 2022-03-23
Rated 4 out of 5 by from Great products but needs some clarification I needed to complete an Identity Theft Affidavit this year. I did not feel it was clear as to whether you could e-file your taxes and mail the affidavit or not. The software did allow me to begin the e-file process but I stopped after reading comments from users that you would get an error if you tried e-filing. I think the software should recognize the affidavit and stop you from even trying to e-file....and explain why.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4226
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! The filing process is so easy with Turbo Tax. I use it every year.
Date published: 2022-03-23
Rated 3 out of 5 by from TURBO TAX HOME AND BUSINESS REVIEW TWO things about Home & Business that I totally despise. #1, there is NOWHERE to entre that your business went defunct, during the year, and date out of business. #2, I absolutely HATE having to FIND and RE-ENTER the Turbo Tax KEY every time I open the program, IF you cannot fix or eliminate this to a onetime entry, I will look elsewhere next year for a better tax program.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy to use! TurboTax makes it easy to consider all of the standard and most, if not all, the nonstandard tax situations and asks easy to follow questions to ensure your forms are properly completed and accurate.
Date published: 2022-03-23
Rated 3 out of 5 by from The Live chat representative is not professional. I like the automatic Q & A. But the human representative is not so professional. I asked 2 questions to human. But, I found that the answers for them were wrong. I would rather not use the customer call service. I will ask questions to automatic Q&A. If the answer is not clear, I will google it.
Date published: 2022-03-23
Rated 3 out of 5 by from TurboTax Inflation I've been using turbo tax for 7 years now. I've noticed that they have gone away from the military discount on the deluxe options. This is a bit disappointing. I moved from taxslayer because of the benefits they removed for veterans. I may consider just going to H&R block to complete my taxes because I spent the $250 they charge anyways.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbotax is the BEST! I have been filing my taxes using Turbotax for many years and have always had a positive experience. I love the It'sDeductible software for charitable deductions of items, especially. All the instructions for each section are very clear. Filing is simple, communication is quick and accurate.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is easy to use I have been using it for about forty years, and never had a problem.
Date published: 2022-03-23
Rated 5 out of 5 by from Extremely happy with Turbo Tax Premier The Turbo Tax representative answered all my questions last year and was very helpful.
Date published: 2022-03-23
Rated 4 out of 5 by from Turbo tax is great It is very nice,so easy to do,The tips sre also very helpful
Date published: 2022-03-23
Rated 4 out of 5 by from Great products but needs some clarification I needed to complete an Identity Theft Affidavit this year. I did not feel it was clear as to whether you could e-file your taxes and mail the affidavit or not. The software did allow me to begin the e-file process but I stopped after reading comments from users that you would get an error if you tried e-filing. I think the software should recognize the affidavit and stop you from even trying to e-file....and explain why.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4226