TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great Great program..............................................
Date published: 2021-04-04
Rated 4 out of 5 by from Turbotax use to be outstanding. I found at least two unexplained events that causes me to have doubt: * There was a loss amount that shows up on the Income summary page that I could not find the source of the number, niether could the Turbotax Support Rep. The number appears to be informational, since it does not appear to affect the tax outcome. However, this was a simple single individual with no investment or business income. Furthermore no losses were entered. * On another income tax, a filing for NJ was generated, even though the individual has not worked or lived in NJ for more than 6 years. I looked through all the data entered and imported and found no palce where NJ was entered. * The application detected a question regarding 1099-HC that was not answered. I made the correction, ran the review a second time and all appears ok. I e-filed the Federal ruturn and chose to manually file the State return. However, when I went to print the state to file manually, a message was generated syaing that there was an error. When I checked, it shows that the 1099-HC question was not answered. Strange.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is awesome and easy It only took me an hour and walked me through all my questions
Date published: 2021-04-04
Rated 4 out of 5 by from Turbotax is good for doing my taxes Turbotax does a good job at helping getting my taxes done on time!
Date published: 2021-04-04
Rated 4 out of 5 by from awesome its easy with the turbo tax!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-04
Rated 4 out of 5 by from so far so good Really? I have to rate this, I have to rate everything, it gets old
Date published: 2021-04-04
Rated 3 out of 5 by from doing taxes i got the taxes that were taken out of my check for a decent price.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is GREAT! Simple, straight forward, easy and give you peace of mind.
Date published: 2021-04-04
Rated 2 out of 5 by from Great Tax Software Horrible Verification Software A Nightmare to Install and to Purchase State Upload. There is a horrible bug in Windows version when you need to enter the product license code, and again to sign-in and purchase the state upload. I had to change Windows screen scaling 40 plus times as a workaround. Had the same issue in prior years. Not sure why they don't fix this. As for the Tax stuff its great, no problems.
Date published: 2021-04-04
Rated 3 out of 5 by from Grateful I used TurboTax, but it was confusing TurboTax was great, particularly with applying updates of tax code to my return. I had problems with some of its flow and process. Hard to quit and not save return when I didn't want to save. Could not move or resize boxes on my screen to get to cancel/quit buttons. Found it confusing to navigate around and knowing where I was at in the process. Couldn't open earlier versions of returns. They were there, but not available to select. I just filed an amendment. I THINK I filed an amendment. I'm not sure. I wouldn't want to do my taxes without help. So, thank you to TuroTax. However, TurboTax could make finding help for technical assistance easier and provide clearer notes to confirm amended return.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4225
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great Great program..............................................
Date published: 2021-04-04
Rated 4 out of 5 by from Turbotax use to be outstanding. I found at least two unexplained events that causes me to have doubt: * There was a loss amount that shows up on the Income summary page that I could not find the source of the number, niether could the Turbotax Support Rep. The number appears to be informational, since it does not appear to affect the tax outcome. However, this was a simple single individual with no investment or business income. Furthermore no losses were entered. * On another income tax, a filing for NJ was generated, even though the individual has not worked or lived in NJ for more than 6 years. I looked through all the data entered and imported and found no palce where NJ was entered. * The application detected a question regarding 1099-HC that was not answered. I made the correction, ran the review a second time and all appears ok. I e-filed the Federal ruturn and chose to manually file the State return. However, when I went to print the state to file manually, a message was generated syaing that there was an error. When I checked, it shows that the 1099-HC question was not answered. Strange.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is awesome and easy It only took me an hour and walked me through all my questions
Date published: 2021-04-04
Rated 4 out of 5 by from Turbotax is good for doing my taxes Turbotax does a good job at helping getting my taxes done on time!
Date published: 2021-04-04
Rated 4 out of 5 by from awesome its easy with the turbo tax!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-04
Rated 4 out of 5 by from so far so good Really? I have to rate this, I have to rate everything, it gets old
Date published: 2021-04-04
Rated 3 out of 5 by from doing taxes i got the taxes that were taken out of my check for a decent price.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is GREAT! Simple, straight forward, easy and give you peace of mind.
Date published: 2021-04-04
Rated 2 out of 5 by from Great Tax Software Horrible Verification Software A Nightmare to Install and to Purchase State Upload. There is a horrible bug in Windows version when you need to enter the product license code, and again to sign-in and purchase the state upload. I had to change Windows screen scaling 40 plus times as a workaround. Had the same issue in prior years. Not sure why they don't fix this. As for the Tax stuff its great, no problems.
Date published: 2021-04-04
Rated 3 out of 5 by from Grateful I used TurboTax, but it was confusing TurboTax was great, particularly with applying updates of tax code to my return. I had problems with some of its flow and process. Hard to quit and not save return when I didn't want to save. Could not move or resize boxes on my screen to get to cancel/quit buttons. Found it confusing to navigate around and knowing where I was at in the process. Couldn't open earlier versions of returns. They were there, but not available to select. I just filed an amendment. I THINK I filed an amendment. I'm not sure. I wouldn't want to do my taxes without help. So, thank you to TuroTax. However, TurboTax could make finding help for technical assistance easier and provide clearer notes to confirm amended return.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4225