TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is good It avoids inappropriate language and attitude. It is appropriate to file the tax return
Date published: 2021-04-04
Rated 5 out of 5 by from Very helpful software it's very convenient to use and I have used it for almost 10 years.
Date published: 2021-04-04
Rated 5 out of 5 by from so easy really simple to use.has all past information. this makes it very simple and you can go back and review you answers.
Date published: 2021-04-04
Rated 1 out of 5 by from Very Expensive Its pretty expensive and there is so many hidden costs
Date published: 2021-04-04
Rated 2 out of 5 by from Very disappointed in Turbo Tax this year No inclusion of my Maryland form 500CR business credit for energy storage equipment. Now I have to fill out this form by hand and change my tax return. What good is software if it doesn't cover all the bases. Very, Very disappointed and would make sure to tell everyone I know you product doesn't completely support maryland tax accounts. BUt, I know this means nothing you and won't end up as anything more then maybe a blip of some management powder puff slide. Your product costs too much for too little service!!!
Date published: 2021-04-04
Rated 5 out of 5 by from Refund application stupidity Overall, kudos to TT. But....I wanted to apply 2020 refund to my 2021 Q1 estimate. This was terrible and unintuitive. I was on the phone for an hour with a TT expert trying to find out how to do this. After consulting tech support, we found the box in an unintuitive spot. Seems like since this is a software question, not a tax law question, the answer should be easy. I suggest TT revisit where they put this option and move it to where I would select how to receive my refund.
Date published: 2021-04-04
Rated 5 out of 5 by from Excellent Great and easy to use. Turbox tax staff is very helpful and always assistance on the spot.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is Great The product worked very well. I liked the idea that any updates had to be installed before continuing. Able to enter the data and the return appears to be correct.
Date published: 2021-04-04
Rated 3 out of 5 by from State Returns not included State returns not included. The package send a confused information. Look like state return included but really not. Need to pay $45 to get it. Please be more clear next time and do not confuse your long time loyal customer. Thank you!
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is my Go-To I was panicking for about a month about filing for my taxes and my partner recommended I use TurboTax. Best decision ever! Was able to get everything completed in 20minutes and all of the information was easy to follow. No reason to wait anymore, folks! TurboTax has got you covered.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4223
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is good It avoids inappropriate language and attitude. It is appropriate to file the tax return
Date published: 2021-04-04
Rated 5 out of 5 by from Very helpful software it's very convenient to use and I have used it for almost 10 years.
Date published: 2021-04-04
Rated 5 out of 5 by from so easy really simple to use.has all past information. this makes it very simple and you can go back and review you answers.
Date published: 2021-04-04
Rated 1 out of 5 by from Very Expensive Its pretty expensive and there is so many hidden costs
Date published: 2021-04-04
Rated 2 out of 5 by from Very disappointed in Turbo Tax this year No inclusion of my Maryland form 500CR business credit for energy storage equipment. Now I have to fill out this form by hand and change my tax return. What good is software if it doesn't cover all the bases. Very, Very disappointed and would make sure to tell everyone I know you product doesn't completely support maryland tax accounts. BUt, I know this means nothing you and won't end up as anything more then maybe a blip of some management powder puff slide. Your product costs too much for too little service!!!
Date published: 2021-04-04
Rated 5 out of 5 by from Refund application stupidity Overall, kudos to TT. But....I wanted to apply 2020 refund to my 2021 Q1 estimate. This was terrible and unintuitive. I was on the phone for an hour with a TT expert trying to find out how to do this. After consulting tech support, we found the box in an unintuitive spot. Seems like since this is a software question, not a tax law question, the answer should be easy. I suggest TT revisit where they put this option and move it to where I would select how to receive my refund.
Date published: 2021-04-04
Rated 5 out of 5 by from Excellent Great and easy to use. Turbox tax staff is very helpful and always assistance on the spot.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is Great The product worked very well. I liked the idea that any updates had to be installed before continuing. Able to enter the data and the return appears to be correct.
Date published: 2021-04-04
Rated 3 out of 5 by from State Returns not included State returns not included. The package send a confused information. Look like state return included but really not. Need to pay $45 to get it. Please be more clear next time and do not confuse your long time loyal customer. Thank you!
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is my Go-To I was panicking for about a month about filing for my taxes and my partner recommended I use TurboTax. Best decision ever! Was able to get everything completed in 20minutes and all of the information was easy to follow. No reason to wait anymore, folks! TurboTax has got you covered.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4223