TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from better every year the live expert was very helpful , loved the screen sharing feature
Date published: 2023-04-05
Rated 2 out of 5 by from No good anymore Seems like a rip off anymore. Could not just print the returns. Program forced me into menu where I had to pay form the program after I already purchased it at Costco and was told that I needed the service code on the receipt. Since I purchased the program 2 months ago I didn't keep the receipt. Ended up paying an additinal $133 to e-file both returns and this was after a 20% discount given by the phone tax assistant. Will never purchase this again after using Turbo Tax for years. So disappointing.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax was so easy to use. This is my first time using any tax company and they make it so easy and understandable. . . I wouldn't use any other tax companies besides Turbo tax.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is awesome! Been using it for 12 years! Great product! Was you through everything via Q&A and has descriptions and explanations if there is something you have questions about.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax worked great again this year Really enjoy how turbotax pulls in previous year information. This year it pulled information in from our 2016 form, I was quite impressed.
Date published: 2023-04-05
Rated 4 out of 5 by from First time user made things pretty easy to use and understand for my first time doing taxes.
Date published: 2023-04-05
Rated 5 out of 5 by from OUTSTANDING supportive patient Outstanding support was very helpful, supportive, great service
Date published: 2023-04-05
Rated 5 out of 5 by from Great tax software Easy to use. Smooth operating. Lots of built in cross checks. Only "weak" area for us was figuring out how to do electronic import of investment materials - some assistance (pop up or click on "info" would be of great assistance. Had to call investment advisor to figure that out. Otherwise, everything functioned very smoothly.
Date published: 2023-04-05
Rated 5 out of 5 by from Makes it so easy I have been using this tool for years and have never been disappointed. The community is always helpful and the product makes filling out and filing taxes very easy. I have never spent more than about 3 hours doing taxes and that includes all the paperwork and filing.
Date published: 2023-04-05
Rated 5 out of 5 by from Once again Turbo Tax did the work! Always easy to use. Love the help! I enjoy working awhile and then saving for another day. The help pop-ups are fabulous.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from better every year the live expert was very helpful , loved the screen sharing feature
Date published: 2023-04-05
Rated 2 out of 5 by from No good anymore Seems like a rip off anymore. Could not just print the returns. Program forced me into menu where I had to pay form the program after I already purchased it at Costco and was told that I needed the service code on the receipt. Since I purchased the program 2 months ago I didn't keep the receipt. Ended up paying an additinal $133 to e-file both returns and this was after a 20% discount given by the phone tax assistant. Will never purchase this again after using Turbo Tax for years. So disappointing.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax was so easy to use. This is my first time using any tax company and they make it so easy and understandable. . . I wouldn't use any other tax companies besides Turbo tax.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is awesome! Been using it for 12 years! Great product! Was you through everything via Q&A and has descriptions and explanations if there is something you have questions about.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax worked great again this year Really enjoy how turbotax pulls in previous year information. This year it pulled information in from our 2016 form, I was quite impressed.
Date published: 2023-04-05
Rated 4 out of 5 by from First time user made things pretty easy to use and understand for my first time doing taxes.
Date published: 2023-04-05
Rated 5 out of 5 by from OUTSTANDING supportive patient Outstanding support was very helpful, supportive, great service
Date published: 2023-04-05
Rated 5 out of 5 by from Great tax software Easy to use. Smooth operating. Lots of built in cross checks. Only "weak" area for us was figuring out how to do electronic import of investment materials - some assistance (pop up or click on "info" would be of great assistance. Had to call investment advisor to figure that out. Otherwise, everything functioned very smoothly.
Date published: 2023-04-05
Rated 5 out of 5 by from Makes it so easy I have been using this tool for years and have never been disappointed. The community is always helpful and the product makes filling out and filing taxes very easy. I have never spent more than about 3 hours doing taxes and that includes all the paperwork and filing.
Date published: 2023-04-05
Rated 5 out of 5 by from Once again Turbo Tax did the work! Always easy to use. Love the help! I enjoy working awhile and then saving for another day. The help pop-ups are fabulous.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4222