TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from Disappointed with product this year This year the product delayed me in completing my state taxes because the DC product was not available until after March 11th and then the night of March the 14th the option to use DC was not a choice. On the 15th it was available. SMH!! Totally threw my schedule off.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Live was Great The process was simple and easy. My preparer and initial consultation was comforting.
Date published: 2022-03-15
Rated 5 out of 5 by from turbotax was hepful ANDEASY TO US STEVEN WAS AWESOME TO WORK WITH AND VERY HELPFUL WOULD LIKE TO WORK WITH HIM AGAIN
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is very helpful. I only need to file simple uncomplicated tax return so Turbotax is very helpful and it's free! Thank you Turbo Tax!
Date published: 2022-03-15
Rated 2 out of 5 by from Turbotax Business needs improvement I used Turbotax business for the first time for a trust. Disappointment. Too many forms lacked explanation/info help ususally found in Turbotax. Also, attaching 1099 files was unsupported. I could not efile the state return. Overall, dissatisfied.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a great tool Very easy to use and convenient. Live support when needed.
Date published: 2022-03-15
Rated 5 out of 5 by from Best experience I had to give an agent a chance with the free offer and I don't regret it at all. Kristen was amazing, she explained how my return worked and what she needed to improve it.
Date published: 2022-03-15
Rated 4 out of 5 by from So far so good The whole process to prepare taxes were quite smooth. Only a few things to improve are that it gets errors whenever it tries to save and for the pricing I know it is the affordable price but still quite expensive to buy every year. It could be better if TurboTax can offer a discount from 2nd year after an initial buy.
Date published: 2022-03-15
Rated 3 out of 5 by from Errors Turbo Tax has errors in the Indiana State return. It listed my death date as 2021 and I am still alive. Also It does not give instructions for for filing by mail even though it tells me I cannot file electronically.
Date published: 2022-03-15
Rated 2 out of 5 by from Most concerned It appears that tax return signatures cannot be e signed without scanners, cameras up loads etc... Allowing biz tax returns to be e-filed without the required signatures.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Disappointed with product this year This year the product delayed me in completing my state taxes because the DC product was not available until after March 11th and then the night of March the 14th the option to use DC was not a choice. On the 15th it was available. SMH!! Totally threw my schedule off.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Live was Great The process was simple and easy. My preparer and initial consultation was comforting.
Date published: 2022-03-15
Rated 5 out of 5 by from turbotax was hepful ANDEASY TO US STEVEN WAS AWESOME TO WORK WITH AND VERY HELPFUL WOULD LIKE TO WORK WITH HIM AGAIN
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is very helpful. I only need to file simple uncomplicated tax return so Turbotax is very helpful and it's free! Thank you Turbo Tax!
Date published: 2022-03-15
Rated 2 out of 5 by from Turbotax Business needs improvement I used Turbotax business for the first time for a trust. Disappointment. Too many forms lacked explanation/info help ususally found in Turbotax. Also, attaching 1099 files was unsupported. I could not efile the state return. Overall, dissatisfied.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a great tool Very easy to use and convenient. Live support when needed.
Date published: 2022-03-15
Rated 5 out of 5 by from Best experience I had to give an agent a chance with the free offer and I don't regret it at all. Kristen was amazing, she explained how my return worked and what she needed to improve it.
Date published: 2022-03-15
Rated 4 out of 5 by from So far so good The whole process to prepare taxes were quite smooth. Only a few things to improve are that it gets errors whenever it tries to save and for the pricing I know it is the affordable price but still quite expensive to buy every year. It could be better if TurboTax can offer a discount from 2nd year after an initial buy.
Date published: 2022-03-15
Rated 3 out of 5 by from Errors Turbo Tax has errors in the Indiana State return. It listed my death date as 2021 and I am still alive. Also It does not give instructions for for filing by mail even though it tells me I cannot file electronically.
Date published: 2022-03-15
Rated 2 out of 5 by from Most concerned It appears that tax return signatures cannot be e signed without scanners, cameras up loads etc... Allowing biz tax returns to be e-filed without the required signatures.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4222