TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from much easier than doing taxes from forms simply the best and most cost effective way to do taxes
Date published: 2021-04-07
Rated 5 out of 5 by from Great product No other product matches the in-depth professional results of TurboTax
Date published: 2021-04-07
Rated 3 out of 5 by from Good but, not great Turbo Tax is pathetic at handling state tax returns. For example, it requests information to be entered from the previous year's tax return instead of simply pulling the number(s) directly. Often times this is difficult because Turbo Tax does a horrible job explaining what number(s) it needs and refers to to the IRS instructions. While completion of the federal tax return is significantly better, TT needs a lot of work with the individual state tax returns and helping filers complete the forms correctly.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo is great Turbo Tax is very easy to use even a dummie like myself can use it fast
Date published: 2021-04-07
Rated 1 out of 5 by from Little issues made it confusing Tax experts could not figure out the issue and had me delete my info twice. I lost the info from 2019 and had to re-enter everything.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax was great! It was easy to follow through. I liked the questions with explanation boxes.
Date published: 2021-04-07
Rated 5 out of 5 by from 2020 Experience with TurboTax TurboTax continues to be user friendly in all regards. I've used it for years, and it only gets better.
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to use and very helpful information on every screen. I was able to get information and answer question very quickly.
Date published: 2021-04-07
Rated 4 out of 5 by from Challenging There is a lot involved and I was a bit overwhelmed. However, the turbo tax experts I spoke with on 3 occasions were awesome, patient and very informative.
Date published: 2021-04-07
Rated 4 out of 5 by from great job my experience was good will suggest other friends to try
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from much easier than doing taxes from forms simply the best and most cost effective way to do taxes
Date published: 2021-04-07
Rated 5 out of 5 by from Great product No other product matches the in-depth professional results of TurboTax
Date published: 2021-04-07
Rated 3 out of 5 by from Good but, not great Turbo Tax is pathetic at handling state tax returns. For example, it requests information to be entered from the previous year's tax return instead of simply pulling the number(s) directly. Often times this is difficult because Turbo Tax does a horrible job explaining what number(s) it needs and refers to to the IRS instructions. While completion of the federal tax return is significantly better, TT needs a lot of work with the individual state tax returns and helping filers complete the forms correctly.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo is great Turbo Tax is very easy to use even a dummie like myself can use it fast
Date published: 2021-04-07
Rated 1 out of 5 by from Little issues made it confusing Tax experts could not figure out the issue and had me delete my info twice. I lost the info from 2019 and had to re-enter everything.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax was great! It was easy to follow through. I liked the questions with explanation boxes.
Date published: 2021-04-07
Rated 5 out of 5 by from 2020 Experience with TurboTax TurboTax continues to be user friendly in all regards. I've used it for years, and it only gets better.
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to use and very helpful information on every screen. I was able to get information and answer question very quickly.
Date published: 2021-04-07
Rated 4 out of 5 by from Challenging There is a lot involved and I was a bit overwhelmed. However, the turbo tax experts I spoke with on 3 occasions were awesome, patient and very informative.
Date published: 2021-04-07
Rated 4 out of 5 by from great job my experience was good will suggest other friends to try
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4222