TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Fed was great - CA was a disaster! Minimal to no guidance for handling CA PPP forgiveness and PTE elective tax. I had to hire an accountant to help as I wasn't able to get any tech support for TurboTax Business.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Business I have used Turbo Tax Personal and Business for many years. Have always been very satisfied with the products.
Date published: 2022-03-15
Rated 1 out of 5 by from Very Cumbersome and Obnoxious. Had many errors, and the program did not give me any useful info to help clear problems. I had to delete my return and start from scratch to fix the problem. Also, you guys are shoving premium ads down my throat every other page. It is really obnoxious.
Date published: 2022-03-15
Rated 1 out of 5 by from Terrible Customer Service They want you to pay the $60 to upgrade before they will answer ANY tax related question even though their instructions are not clear. The customer service reps work at home and one that I got could not speak proper English. I spent over 3 hrs on the phone to work out technical issues because I unknowingly used another user name last year. What a hassle.
Date published: 2022-03-15
Rated 5 out of 5 by from yes! great job from Lydia she needs a raise !!! She's the best person I've ever worked with
Date published: 2022-03-15
Rated 3 out of 5 by from Address issue for 8453-S for those without Printer I thought the preparation of taxes was very streamlined, and its helped out a lot until I needed to file. Once I had to print the E-file signature page, I kept running into problems with printing the paper through Adobe Acrobat. Taxes took 2 hrs, and the fighting to print the last page took a whole hour of fighting. You may want to create a download button instead of a print button for those who don't own a printer.
Date published: 2022-03-15
Rated 5 out of 5 by from Always amazing! Always impressed with TurboTax. Easy to use and very helpful!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is still excellent Let the software lead me through to insure total accuracy and promptness.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT GREAT WAY TO FILE YOUR TAX AND THANK YOU SO MUCH FOR MAKING IT EASY
Date published: 2022-03-15
Rated 5 out of 5 by from ALWAYS WORKS GREAT FOR ME I have used Turbo Tax for many many years and have found it to be user friendly and self explanatory. Never been audited so assume everything was correct. Easy to follow instructions. I've recommended Turbo Tax to many friends.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4217
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fed was great - CA was a disaster! Minimal to no guidance for handling CA PPP forgiveness and PTE elective tax. I had to hire an accountant to help as I wasn't able to get any tech support for TurboTax Business.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Business I have used Turbo Tax Personal and Business for many years. Have always been very satisfied with the products.
Date published: 2022-03-15
Rated 1 out of 5 by from Very Cumbersome and Obnoxious. Had many errors, and the program did not give me any useful info to help clear problems. I had to delete my return and start from scratch to fix the problem. Also, you guys are shoving premium ads down my throat every other page. It is really obnoxious.
Date published: 2022-03-15
Rated 1 out of 5 by from Terrible Customer Service They want you to pay the $60 to upgrade before they will answer ANY tax related question even though their instructions are not clear. The customer service reps work at home and one that I got could not speak proper English. I spent over 3 hrs on the phone to work out technical issues because I unknowingly used another user name last year. What a hassle.
Date published: 2022-03-15
Rated 5 out of 5 by from yes! great job from Lydia she needs a raise !!! She's the best person I've ever worked with
Date published: 2022-03-15
Rated 3 out of 5 by from Address issue for 8453-S for those without Printer I thought the preparation of taxes was very streamlined, and its helped out a lot until I needed to file. Once I had to print the E-file signature page, I kept running into problems with printing the paper through Adobe Acrobat. Taxes took 2 hrs, and the fighting to print the last page took a whole hour of fighting. You may want to create a download button instead of a print button for those who don't own a printer.
Date published: 2022-03-15
Rated 5 out of 5 by from Always amazing! Always impressed with TurboTax. Easy to use and very helpful!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is still excellent Let the software lead me through to insure total accuracy and promptness.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT GREAT WAY TO FILE YOUR TAX AND THANK YOU SO MUCH FOR MAKING IT EASY
Date published: 2022-03-15
Rated 5 out of 5 by from ALWAYS WORKS GREAT FOR ME I have used Turbo Tax for many many years and have found it to be user friendly and self explanatory. Never been audited so assume everything was correct. Easy to follow instructions. I've recommended Turbo Tax to many friends.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4217