TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from pretty easy to use I was able to use it relatively easily. A few things were hard to navigate though.
Date published: 2023-04-08
Rated 2 out of 5 by from should not have paid for georgia state tax. exempt I am exempt to pay georgia state tax. Turbo should have know and say so. I guess they needed the $59.00 my state return is $0.00 amount.
Date published: 2023-04-08
Rated 4 out of 5 by from All good except for CA state e-filing I've used TTax every year since 2000. For the first time, I had a bad experience. I attempted to e-file the California non-resident return and it failed twice because of a problem with Form 3840 "Like Kind Exchanges". The TTax form stated that the property description fields must be left blank in order to e-file. However, when left blank, the fields were pink indicating errors and preventing the e-file. I called customer service to resolve the issue and, while she was gracious and professional, she left me with the only option of mailing the return. Of course, I was already charged by Intuit for the state e-file fee.
Date published: 2023-04-08
Rated 5 out of 5 by from Really simple to use I love using Turbo Tax because it's fast and easy to use, doing your own taxes doesn't have to be anxiety inducing or intimidating with this program. I definetly recommend it !
Date published: 2023-04-08
Rated 5 out of 5 by from Premium Package walks you through everything I have a full time job that issues a W-2, but I am also an independent consultant and file under self-employment for these expenses. I enter my 1099-NEC and keep track of my expenses year round on a spread sheet, but I am grateful Turbo Tax helps break down where expenses and deductions get plugged in and what all can be claimed. It is only my second year claiming my self-employment business, but I know I can rely on Turbo Tax to help me maximize my return year to year.
Date published: 2023-04-08
Rated 5 out of 5 by from Very good service! Turbo Tax just makes taxes less painful! Really pretty easy to get everything done!
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax was quick and easy!! I enjoyed the step by step process and how it felt like someone was guiding me along the entire process
Date published: 2023-04-08
Rated 4 out of 5 by from Great experience went well, didnt have any issues. Turbotax always gets the job done.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent Excellent service and great teamwork. I highly recommended turbo tax
Date published: 2023-04-08
Rated 4 out of 5 by from Has difficulty saving the completed return! For several years, I have gotten all the way to the filing stage of the return and then a message pops up that I do not have permissions to save the return. Pretty frustrating.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4210
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from pretty easy to use I was able to use it relatively easily. A few things were hard to navigate though.
Date published: 2023-04-08
Rated 2 out of 5 by from should not have paid for georgia state tax. exempt I am exempt to pay georgia state tax. Turbo should have know and say so. I guess they needed the $59.00 my state return is $0.00 amount.
Date published: 2023-04-08
Rated 4 out of 5 by from All good except for CA state e-filing I've used TTax every year since 2000. For the first time, I had a bad experience. I attempted to e-file the California non-resident return and it failed twice because of a problem with Form 3840 "Like Kind Exchanges". The TTax form stated that the property description fields must be left blank in order to e-file. However, when left blank, the fields were pink indicating errors and preventing the e-file. I called customer service to resolve the issue and, while she was gracious and professional, she left me with the only option of mailing the return. Of course, I was already charged by Intuit for the state e-file fee.
Date published: 2023-04-08
Rated 5 out of 5 by from Really simple to use I love using Turbo Tax because it's fast and easy to use, doing your own taxes doesn't have to be anxiety inducing or intimidating with this program. I definetly recommend it !
Date published: 2023-04-08
Rated 5 out of 5 by from Premium Package walks you through everything I have a full time job that issues a W-2, but I am also an independent consultant and file under self-employment for these expenses. I enter my 1099-NEC and keep track of my expenses year round on a spread sheet, but I am grateful Turbo Tax helps break down where expenses and deductions get plugged in and what all can be claimed. It is only my second year claiming my self-employment business, but I know I can rely on Turbo Tax to help me maximize my return year to year.
Date published: 2023-04-08
Rated 5 out of 5 by from Very good service! Turbo Tax just makes taxes less painful! Really pretty easy to get everything done!
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax was quick and easy!! I enjoyed the step by step process and how it felt like someone was guiding me along the entire process
Date published: 2023-04-08
Rated 4 out of 5 by from Great experience went well, didnt have any issues. Turbotax always gets the job done.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent Excellent service and great teamwork. I highly recommended turbo tax
Date published: 2023-04-08
Rated 4 out of 5 by from Has difficulty saving the completed return! For several years, I have gotten all the way to the filing stage of the return and then a message pops up that I do not have permissions to save the return. Pretty frustrating.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4210