TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax is fine I was getting frustrated because I couldnt get the system to do what I needed. The tax assistant was extremely helpful. He turned a bad experience into a good one. I thank him very very much.
Date published: 2022-03-23
Rated 5 out of 5 by from Fast and easy way to file taxes Everything was so easy and helpful and intuitive. every step is guided very well.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is awesome This is the first time I used Turbo tax and this is an amazing product. After a few clicks I had decided to hand over my taxes, and what an amazing option to choose that was. Keep up the great work Turbo Tax team.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is awesome! It was fast easy and great!! My expert help and was easy to talk to.
Date published: 2022-03-23
Rated 5 out of 5 by from Great site So easy,need to make everyone know about this site. Always put in a good word for this ...
Date published: 2022-03-23
Rated 1 out of 5 by from Totally stupid regarding last year's AGI There should be an option to ignore last year's AGI (still waiting on a mail in return from last year) and simply E-File the return.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy Was very easy to use and took no time to file. Would recommend
Date published: 2022-03-23
Rated 5 out of 5 by from The best free tax service ive everused. Simple to follow directions.the program asked thr right questions and told me where to find my answers.
Date published: 2022-03-23
Rated 5 out of 5 by from turbo tax is great TT is so easy to use and answers any questions you may have. As long as you have all your documents or know where to find them TT does the rest!
Date published: 2022-03-23
Rated 3 out of 5 by from Need Lots of Work Completing Virginia State Return Preparing Federal Business Taxes were fine however preparing our business' Virginia State tax report was a complete mystery and frustrating headache. Turbotax just transferred data from the business federal form to the State's, but wasn't given any views of what data was transferred into what State form fields. Nor was I provided an opportunity to review the details of the data that TurboTax transmitted. During the Virginia State Return review I was presented a requirement to complete fields within the Virginia Form Schedule 502A. I couldn't file the state return until this form was filled in. Was provided NO reasons on instructions why this form was needed nor any help screens on what information was being asked for in any of the required fields. I ended up guessing and doing web searches on what was needed.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4210
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is fine I was getting frustrated because I couldnt get the system to do what I needed. The tax assistant was extremely helpful. He turned a bad experience into a good one. I thank him very very much.
Date published: 2022-03-23
Rated 5 out of 5 by from Fast and easy way to file taxes Everything was so easy and helpful and intuitive. every step is guided very well.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is awesome This is the first time I used Turbo tax and this is an amazing product. After a few clicks I had decided to hand over my taxes, and what an amazing option to choose that was. Keep up the great work Turbo Tax team.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is awesome! It was fast easy and great!! My expert help and was easy to talk to.
Date published: 2022-03-23
Rated 5 out of 5 by from Great site So easy,need to make everyone know about this site. Always put in a good word for this ...
Date published: 2022-03-23
Rated 1 out of 5 by from Totally stupid regarding last year's AGI There should be an option to ignore last year's AGI (still waiting on a mail in return from last year) and simply E-File the return.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy Was very easy to use and took no time to file. Would recommend
Date published: 2022-03-23
Rated 5 out of 5 by from The best free tax service ive everused. Simple to follow directions.the program asked thr right questions and told me where to find my answers.
Date published: 2022-03-23
Rated 5 out of 5 by from turbo tax is great TT is so easy to use and answers any questions you may have. As long as you have all your documents or know where to find them TT does the rest!
Date published: 2022-03-23
Rated 3 out of 5 by from Need Lots of Work Completing Virginia State Return Preparing Federal Business Taxes were fine however preparing our business' Virginia State tax report was a complete mystery and frustrating headache. Turbotax just transferred data from the business federal form to the State's, but wasn't given any views of what data was transferred into what State form fields. Nor was I provided an opportunity to review the details of the data that TurboTax transmitted. During the Virginia State Return review I was presented a requirement to complete fields within the Virginia Form Schedule 502A. I couldn't file the state return until this form was filled in. Was provided NO reasons on instructions why this form was needed nor any help screens on what information was being asked for in any of the required fields. I ended up guessing and doing web searches on what was needed.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4210