TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Quick and easy Guide you thru step by step, easy to use and follow and understand
Date published: 2023-04-05
Rated 5 out of 5 by from Myra the most excellent agent Accessed several live agents to resolve completing the K-1 form. Myra was the problem solver. She found the error in the federal which affected the multiple errors in the state. Please acknowledge her excellent service and efficiency. She went above and beyond to assist my issues.
Date published: 2023-04-05
Rated 5 out of 5 by from two thumbs up easy to do done it every year for 8 yrs thank you Turbo
Date published: 2023-04-05
Rated 3 out of 5 by from Make Turbo Tax Backwards Compatible It's ridiculous to not allow us to amend past taxes! We have to BUY last year's in order to amend it?? Insult to injury
Date published: 2023-04-05
Rated 5 out of 5 by from Review I have been using Turbo Tax for about 10 years and haven't had any issues.
Date published: 2023-04-05
Rated 1 out of 5 by from The worst experience ever!!!!!!!!!!!!!!!!!! The Rottenest experience possible. You are totally incompetent. I can't wait to switch to someone new next year.
Date published: 2023-04-05
Rated 5 out of 5 by from WORKED OUT VERY WELL It does work well and is very easy to go through and enter data.
Date published: 2023-04-05
Rated 4 out of 5 by from turbo tax Did not intend to use premiere level, could not remove charge.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax Great Program with a few flaws Once again TurboTax came through. It took me a couple hours total to complete my taxes. Most of that time was because I hadn't collected all my data before beginning. However, one field was locked when I tried to enter my data (Property Taxes). I had to go to the form view to enter the data - which took a while to figure out (with the help of a customer service representative. Another issue was that I was required to download a form from my state (MI) which was not included in my state download. I was able to get the form as a fillable PDF, but could not use TurboTax's e-file system to file my taxes even though the extra form was saved as the same PDF format as the rest of TurboTax's files. So, I'll have to print and mail the physical forms. Still, TurboTax is a great program and I'll continue to use it in the future!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy to use, follow the directions and it will go smoothly.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Quick and easy Guide you thru step by step, easy to use and follow and understand
Date published: 2023-04-05
Rated 5 out of 5 by from Myra the most excellent agent Accessed several live agents to resolve completing the K-1 form. Myra was the problem solver. She found the error in the federal which affected the multiple errors in the state. Please acknowledge her excellent service and efficiency. She went above and beyond to assist my issues.
Date published: 2023-04-05
Rated 5 out of 5 by from two thumbs up easy to do done it every year for 8 yrs thank you Turbo
Date published: 2023-04-05
Rated 3 out of 5 by from Make Turbo Tax Backwards Compatible It's ridiculous to not allow us to amend past taxes! We have to BUY last year's in order to amend it?? Insult to injury
Date published: 2023-04-05
Rated 5 out of 5 by from Review I have been using Turbo Tax for about 10 years and haven't had any issues.
Date published: 2023-04-05
Rated 1 out of 5 by from The worst experience ever!!!!!!!!!!!!!!!!!! The Rottenest experience possible. You are totally incompetent. I can't wait to switch to someone new next year.
Date published: 2023-04-05
Rated 5 out of 5 by from WORKED OUT VERY WELL It does work well and is very easy to go through and enter data.
Date published: 2023-04-05
Rated 4 out of 5 by from turbo tax Did not intend to use premiere level, could not remove charge.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax Great Program with a few flaws Once again TurboTax came through. It took me a couple hours total to complete my taxes. Most of that time was because I hadn't collected all my data before beginning. However, one field was locked when I tried to enter my data (Property Taxes). I had to go to the form view to enter the data - which took a while to figure out (with the help of a customer service representative. Another issue was that I was required to download a form from my state (MI) which was not included in my state download. I was able to get the form as a fillable PDF, but could not use TurboTax's e-file system to file my taxes even though the extra form was saved as the same PDF format as the rest of TurboTax's files. So, I'll have to print and mail the physical forms. Still, TurboTax is a great program and I'll continue to use it in the future!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is Awesome It was easy to use, follow the directions and it will go smoothly.
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4208