TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Tax tech walked me through fix my return frustrating ecause cobrowse was not working, but I was able to get problem solved with steadfast service from Monica.
Date published: 2023-04-05
Rated 5 out of 5 by from Thanks Turbo Tax for making it easy! The process was easy and answered my questions as I completed my tax returns!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax Easy to file a simple return. Did not have to use tax help.
Date published: 2023-04-05
Rated 3 out of 5 by from turbo tax going well until they want you to purchase $45.00 product
Date published: 2023-04-05
Rated 5 out of 5 by from I LOVE Turbo Tax Every year I wait until the last minute to do my taxes. But it isn't a big deal because Turbo Tax make it so easy that it only takes me about an hour to finish.
Date published: 2023-04-05
Rated 5 out of 5 by from Love Turbo Tax - Use all the time. Very use and friendly to use. Able to go and forward as you like to. F
Date published: 2023-04-05
Rated 3 out of 5 by from Unnecessary updates TT repeatedly requires an 'update' that is always the same file. And, for the recent updates, it announces that there were no changes.
Date published: 2023-04-05
Rated 2 out of 5 by from TOO MANY HIDDEN FEES! Freelancers beware! This year, it is required for freelancers (like performing artists) to file a 1099-K instead of a W-2. We already have to pay extra for taxes because we are "self-employeed", but now we are also REQUIRED to pay $59 to upgrade to Turbotax Deluxe in order to use the 1099-K form. This also affected my state return because both my returns are no longer considered "simple" filings. They wanted me to pay ANOTHER $59 to file my state, and after a 45 minute call with customer service they said I have to delete all my progress, file only my federal return with e-file, and then mail my state return. It is just ridiculous. I will not be using turbo tax next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is awesome First time using Turbo Tax. It was a good experience
Date published: 2023-04-05
Rated 5 out of 5 by from GREAT! Easy use and simple. Turbo Tax really makes sure it gets done right!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4206
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax tech walked me through fix my return frustrating ecause cobrowse was not working, but I was able to get problem solved with steadfast service from Monica.
Date published: 2023-04-05
Rated 5 out of 5 by from Thanks Turbo Tax for making it easy! The process was easy and answered my questions as I completed my tax returns!
Date published: 2023-04-05
Rated 5 out of 5 by from Turbotax Easy to file a simple return. Did not have to use tax help.
Date published: 2023-04-05
Rated 3 out of 5 by from turbo tax going well until they want you to purchase $45.00 product
Date published: 2023-04-05
Rated 5 out of 5 by from I LOVE Turbo Tax Every year I wait until the last minute to do my taxes. But it isn't a big deal because Turbo Tax make it so easy that it only takes me about an hour to finish.
Date published: 2023-04-05
Rated 5 out of 5 by from Love Turbo Tax - Use all the time. Very use and friendly to use. Able to go and forward as you like to. F
Date published: 2023-04-05
Rated 3 out of 5 by from Unnecessary updates TT repeatedly requires an 'update' that is always the same file. And, for the recent updates, it announces that there were no changes.
Date published: 2023-04-05
Rated 2 out of 5 by from TOO MANY HIDDEN FEES! Freelancers beware! This year, it is required for freelancers (like performing artists) to file a 1099-K instead of a W-2. We already have to pay extra for taxes because we are "self-employeed", but now we are also REQUIRED to pay $59 to upgrade to Turbotax Deluxe in order to use the 1099-K form. This also affected my state return because both my returns are no longer considered "simple" filings. They wanted me to pay ANOTHER $59 to file my state, and after a 45 minute call with customer service they said I have to delete all my progress, file only my federal return with e-file, and then mail my state return. It is just ridiculous. I will not be using turbo tax next year.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is awesome First time using Turbo Tax. It was a good experience
Date published: 2023-04-05
Rated 5 out of 5 by from GREAT! Easy use and simple. Turbo Tax really makes sure it gets done right!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4206