TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
mo1012 from
Tax tech walked me through fix my return
frustrating ecause cobrowse was not working, but I was able to get problem solved with steadfast service from Monica.
Date published: 2023-04-05
Rated 5 out of 5 by
Carol325 from
Thanks Turbo Tax for making it easy!
The process was easy and answered my questions as I completed my tax returns!
Date published: 2023-04-05
Rated 5 out of 5 by
MJ0705 from
Turbotax
Easy to file a simple return. Did not have to use tax help.
Date published: 2023-04-05
Rated 3 out of 5 by
lucy6954 from
turbo tax
going well until they want you to purchase $45.00 product
Date published: 2023-04-05
Rated 5 out of 5 by
SSunday1 from
I LOVE Turbo Tax
Every year I wait until the last minute to do my taxes. But it isn't a big deal because Turbo Tax make it so easy that it only takes me about an hour to finish.
Date published: 2023-04-05
Rated 5 out of 5 by
anmr from
Love Turbo Tax - Use all the time.
Very use and friendly to use. Able to go and forward as you like to. F
Date published: 2023-04-05
Rated 3 out of 5 by
12345Joe from
Unnecessary updates
TT repeatedly requires an 'update' that is always the same file. And, for the recent updates, it announces that there were no changes.
Date published: 2023-04-05
Rated 2 out of 5 by
PissedPerformer from
TOO MANY HIDDEN FEES! Freelancers beware!
This year, it is required for freelancers (like performing artists) to file a 1099-K instead of a W-2. We already have to pay extra for taxes because we are "self-employeed", but now we are also REQUIRED to pay $59 to upgrade to Turbotax Deluxe in order to use the 1099-K form. This also affected my state return because both my returns are no longer considered "simple" filings. They wanted me to pay ANOTHER $59 to file my state, and after a 45 minute call with customer service they said I have to delete all my progress, file only my federal return with e-file, and then mail my state return. It is just ridiculous. I will not be using turbo tax next year.
Date published: 2023-04-05
Rated 5 out of 5 by
Max 2023 from
Turbo Tax is awesome
First time using Turbo Tax. It was a good experience
Date published: 2023-04-05
Rated 5 out of 5 by
hose88 from
GREAT!
Easy use and simple. Turbo Tax really makes sure it gets done right!
All TurboTax® Offerings Reviews - Page 4206
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mo1012 from
Tax tech walked me through fix my return
frustrating ecause cobrowse was not working, but I was able to get problem solved with steadfast service from Monica.
Date published: 2023-04-05
Rated 5 out of 5 by
Carol325 from
Thanks Turbo Tax for making it easy!
The process was easy and answered my questions as I completed my tax returns!
Date published: 2023-04-05
Rated 5 out of 5 by
MJ0705 from
Turbotax
Easy to file a simple return. Did not have to use tax help.
Date published: 2023-04-05
Rated 3 out of 5 by
lucy6954 from
turbo tax
going well until they want you to purchase $45.00 product
Date published: 2023-04-05
Rated 5 out of 5 by
SSunday1 from
I LOVE Turbo Tax
Every year I wait until the last minute to do my taxes. But it isn't a big deal because Turbo Tax make it so easy that it only takes me about an hour to finish.
Date published: 2023-04-05
Rated 5 out of 5 by
anmr from
Love Turbo Tax - Use all the time.
Very use and friendly to use. Able to go and forward as you like to. F
Date published: 2023-04-05
Rated 3 out of 5 by
12345Joe from
Unnecessary updates
TT repeatedly requires an 'update' that is always the same file. And, for the recent updates, it announces that there were no changes.
Date published: 2023-04-05
Rated 2 out of 5 by
PissedPerformer from
TOO MANY HIDDEN FEES! Freelancers beware!
This year, it is required for freelancers (like performing artists) to file a 1099-K instead of a W-2. We already have to pay extra for taxes because we are "self-employeed", but now we are also REQUIRED to pay $59 to upgrade to Turbotax Deluxe in order to use the 1099-K form. This also affected my state return because both my returns are no longer considered "simple" filings. They wanted me to pay ANOTHER $59 to file my state, and after a 45 minute call with customer service they said I have to delete all my progress, file only my federal return with e-file, and then mail my state return. It is just ridiculous. I will not be using turbo tax next year.
Date published: 2023-04-05
Rated 5 out of 5 by
Max 2023 from
Turbo Tax is awesome
First time using Turbo Tax. It was a good experience
Date published: 2023-04-05
Rated 5 out of 5 by
hose88 from
GREAT!
Easy use and simple. Turbo Tax really makes sure it gets done right!
All TurboTax® Offerings Reviews - Page 4206
Date published: 2023-04-05