TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax So user friendly, easy to change mistakes, great explanations. I'm always so nervous to do my taxes, however with Turbo Tax my anxiety is gone.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Great and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from This is just great software very happy This software was great! very easy to use and helpful. Thank you for creating and supporting this great software
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax Confusion I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by from thank you super very helpful thank you for helping me thank you
Date published: 2022-04-19
Rated 5 out of 5 by from Great! So easy to use! So much easier with everything from last year!
Date published: 2022-04-19
Rated 2 out of 5 by from No option to opt out of payment I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by from Best Tax Prep Software Hands Down !! Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4203
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax So user friendly, easy to change mistakes, great explanations. I'm always so nervous to do my taxes, however with Turbo Tax my anxiety is gone.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Great and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from This is just great software very happy This software was great! very easy to use and helpful. Thank you for creating and supporting this great software
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax Confusion I have used Turbotax for many years now with confidence. Last year was the first time I have ever had a serious problem. After completing the 2020 federal taxes and entering the credit card information my bank notified me that more money than what was owed was taken from my account for taxes. I notified Turbotax and got no response, so I notified IRS and still no response. I notified the Audit Defense and they could not help me. So I am asking Turbotax again to please help me to recover my loss.
Date published: 2022-04-19
Rated 4 out of 5 by from thank you super very helpful thank you for helping me thank you
Date published: 2022-04-19
Rated 5 out of 5 by from Great! So easy to use! So much easier with everything from last year!
Date published: 2022-04-19
Rated 2 out of 5 by from No option to opt out of payment I did not get an option to opt-out of the extra cost for the deluxe. This supposed free service is not free.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Turbotax is always very helpful, I have been using it for last 5 years.
Date published: 2022-04-19
Rated 5 out of 5 by from Best Tax Prep Software Hands Down !! Great tax prep software. Gets easier too use each year. Highly recommend, even if have to pay a fee to use.
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax Online experience is disappointing I've been a long time user of the desktop application, and this is the second year I've used the online version. I was forced to use it last year because TurboTax no longer supports my MacOS version and I'm not quite ready to buy a new computer. This year I thought using the online version would be smoother the second time around, but I got tripped over by a couple of things that the Review feature couldn't easily correct and there was a surprise price hike and required upgrade when it came time to file even though the filing "situation" that triggered the required upgrade was no different from last year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4203