TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Potentially the last year I'll use Turbo Tax The number of times I was required to uninstall and re-install the tool is absolutely ridiculous. I see no reason the software is so brittle.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use, Free and easier to use each year I have used it for several years
Date published: 2022-04-19
Rated 5 out of 5 by from Wonderful n Easy to use. This was an easy experience. The system was easy too follow..
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is so user-friendly! Well-done interactive experience at low cost for the user. Thank you, TurboTax!
Date published: 2022-04-19
Rated 1 out of 5 by from What happened???!! I always used Turbo Tax in the past. I thought I filed and did everything I always do. I even got a 'received' confirmation email. Apparently not! How embarrassing! There were a bunch more steps just to complete filing that was not there when I thought I filed and received an email back in Feb....but no money. I HATE TAXES!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is simply fantastic! Turbo tax is just great-i didn't use any of the extra live help but for what I filed all the steps was very simple to use for a single filer as it guides & prompts me thru all my needs & gives you plenty of reminders of double checking any & all info. Takes me a while to complete because I like to do my own initiated triple check lol. This is my 6th year using Turbo Tax & I find no reason to use anything else.
Date published: 2022-04-19
Rated 1 out of 5 by from The worst Did not help when requested help. Difficult to maneuver through the process. Hard to edit very frustrating
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax has been my tax software for 20 +years. Overall, ease of use and ailability of information it is good. Sometimes there could be a bit more explanation of the instructions for business expenses and deductions.
Date published: 2022-04-19
Rated 4 out of 5 by from Can't find last years Spousal AGI. Can't find last years Spousal AGI..Help instructions appear to be for TurboTax On-line. Did not work for TurboTax Premier Desktop software.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Okay great job recommend to everyone that needs to file
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Potentially the last year I'll use Turbo Tax The number of times I was required to uninstall and re-install the tool is absolutely ridiculous. I see no reason the software is so brittle.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use, Free and easier to use each year I have used it for several years
Date published: 2022-04-19
Rated 5 out of 5 by from Wonderful n Easy to use. This was an easy experience. The system was easy too follow..
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is so user-friendly! Well-done interactive experience at low cost for the user. Thank you, TurboTax!
Date published: 2022-04-19
Rated 1 out of 5 by from What happened???!! I always used Turbo Tax in the past. I thought I filed and did everything I always do. I even got a 'received' confirmation email. Apparently not! How embarrassing! There were a bunch more steps just to complete filing that was not there when I thought I filed and received an email back in Feb....but no money. I HATE TAXES!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is simply fantastic! Turbo tax is just great-i didn't use any of the extra live help but for what I filed all the steps was very simple to use for a single filer as it guides & prompts me thru all my needs & gives you plenty of reminders of double checking any & all info. Takes me a while to complete because I like to do my own initiated triple check lol. This is my 6th year using Turbo Tax & I find no reason to use anything else.
Date published: 2022-04-19
Rated 1 out of 5 by from The worst Did not help when requested help. Difficult to maneuver through the process. Hard to edit very frustrating
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax has been my tax software for 20 +years. Overall, ease of use and ailability of information it is good. Sometimes there could be a bit more explanation of the instructions for business expenses and deductions.
Date published: 2022-04-19
Rated 4 out of 5 by from Can't find last years Spousal AGI. Can't find last years Spousal AGI..Help instructions appear to be for TurboTax On-line. Did not work for TurboTax Premier Desktop software.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Okay great job recommend to everyone that needs to file
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 421