TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is the best tax preparation software! Every year, I get my taxes done quickly and efficiently with Turbo Tax. The design makes it easy to get to the sections that pertain to me. Thank you, for saving me time doing my taxes this year!
Date published: 2021-05-16
Rated 5 out of 5 by from Review of Turbo Tax Filing the return was easy. The system walked me right through the return.
Date published: 2021-05-16
Rated 5 out of 5 by from Been using Turbo tax for over a decade. Logical questions and instructions. Only regret is that the state is SO expensive and cannot file local taxes with Turbo.
Date published: 2021-05-16
Rated 3 out of 5 by from no improvement over years importing data from financial institutions seems challenging. Turbotax created duplicates lines.
Date published: 2021-05-16
Rated 1 out of 5 by from MADE ME PAY FOR FREE SERVICE SOMEHOW AFTER I WAS CHARGED 117.70 FOR TURBOTAX'S FREE EDITION! EVEN AFTER CLEARING INFO AND RESTARTING, REENTERING MY INFO FOR THE 3RD TIME AND CHOOSING THE FREE EDITION AGAIN... IWAS STILL CHARGED NA TOTAL OF $117.70!! AT THAT POINT, I CRINGINGLY PAID WHAT WAS OWED... AS WELL AS VOWING TO NEVER USE TURBOTAX AGAIN UNLESS SOMEONE CAN MAKE THIS RIGHT!
Date published: 2021-05-16
Rated 5 out of 5 by from Very user friendly The product is very user friendly and thorough. I recommend it to my friends.
Date published: 2021-05-16
Rated 5 out of 5 by from Love TurboTax I use it every year. Easy to use and does not take a lot of time. Love it!
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax Occupation section flawed Turbo tax would not allow me to file because the spouse occupation was too long. The error showed the "suffix" location. When I tried to ignore the error, it put me in an endless loop and would not let me file my return. Finally, I manually went to the personal information on the federal form and changed the occupation and it worked.
Date published: 2021-05-16
Rated 4 out of 5 by from Tax return process ok, but viewing data isn't Creating tax return was straightforward with TurboTax. Being able to download the forms from various financial institutions is a big time saver. The guided question format, help links, etc make a tedious process much simpler. The one thing I do not like is the inability to navigate directly to the tax form itself (which is easy to do in offline version). Also, when taxes were complete it was difficult to compare previous year's returns to this year. Lastly, I haven't yet found a way to download/save my tax file in human readable format - at least not before they offer to let you review the service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has been my number #1 for at least 6 yrs always a great product, and very helpful, as well as having a clear understanding of current laws!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best tax preparation software! Every year, I get my taxes done quickly and efficiently with Turbo Tax. The design makes it easy to get to the sections that pertain to me. Thank you, for saving me time doing my taxes this year!
Date published: 2021-05-16
Rated 5 out of 5 by from Review of Turbo Tax Filing the return was easy. The system walked me right through the return.
Date published: 2021-05-16
Rated 5 out of 5 by from Been using Turbo tax for over a decade. Logical questions and instructions. Only regret is that the state is SO expensive and cannot file local taxes with Turbo.
Date published: 2021-05-16
Rated 3 out of 5 by from no improvement over years importing data from financial institutions seems challenging. Turbotax created duplicates lines.
Date published: 2021-05-16
Rated 1 out of 5 by from MADE ME PAY FOR FREE SERVICE SOMEHOW AFTER I WAS CHARGED 117.70 FOR TURBOTAX'S FREE EDITION! EVEN AFTER CLEARING INFO AND RESTARTING, REENTERING MY INFO FOR THE 3RD TIME AND CHOOSING THE FREE EDITION AGAIN... IWAS STILL CHARGED NA TOTAL OF $117.70!! AT THAT POINT, I CRINGINGLY PAID WHAT WAS OWED... AS WELL AS VOWING TO NEVER USE TURBOTAX AGAIN UNLESS SOMEONE CAN MAKE THIS RIGHT!
Date published: 2021-05-16
Rated 5 out of 5 by from Very user friendly The product is very user friendly and thorough. I recommend it to my friends.
Date published: 2021-05-16
Rated 5 out of 5 by from Love TurboTax I use it every year. Easy to use and does not take a lot of time. Love it!
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax Occupation section flawed Turbo tax would not allow me to file because the spouse occupation was too long. The error showed the "suffix" location. When I tried to ignore the error, it put me in an endless loop and would not let me file my return. Finally, I manually went to the personal information on the federal form and changed the occupation and it worked.
Date published: 2021-05-16
Rated 4 out of 5 by from Tax return process ok, but viewing data isn't Creating tax return was straightforward with TurboTax. Being able to download the forms from various financial institutions is a big time saver. The guided question format, help links, etc make a tedious process much simpler. The one thing I do not like is the inability to navigate directly to the tax form itself (which is easy to do in offline version). Also, when taxes were complete it was difficult to compare previous year's returns to this year. Lastly, I haven't yet found a way to download/save my tax file in human readable format - at least not before they offer to let you review the service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has been my number #1 for at least 6 yrs always a great product, and very helpful, as well as having a clear understanding of current laws!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 4198