TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy! I use Turbo Tax every year without fail. Seven years and going strong.
Date published: 2023-04-08
Rated 1 out of 5 by from If I could give 0 stars I would It shouldn't cost money to file taxes. I made around $11k this year and turbo tax charged $120 to file my taxes. Terrible.
Date published: 2023-04-08
Rated 4 out of 5 by from Failed eFile Cryptic Error Message during an eFile failure. Online community advice was not helpful. 30 minutes self help without meaningful support solved this. I wish I could say that TurboTax had an overall good rating in application support this year, but I cannot. (I have been your customer every year since before you bought ChipSoft, I do have a lot of experience with your product. This was not a good year for you.) Able to uploaded an update. This solved an integrity issue by Turbotax with Turbotax. Then eFile occurred. Advice on retrying in the error message was not useful.
Date published: 2023-04-08
Rated 5 out of 5 by from Every year it keeps getting better and faster. I love how it populates current tax year with last year's!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax made it EASY to understand and file The Tur box Expert I spoke to was so so very helpful, kind and understanding to my situation!
Date published: 2023-04-08
Rated 2 out of 5 by from This Software has been buggy for two years now! The past couple of years have proved frustrating with this software. Last year it 'glitched' and lost all my input near the end. I did get one on one tech support and they admitted that the software lost my information. I had to start over. This year, on several occasions, the software forced me to re-enter the keys for purchasing, as if it was just getting loaded the first time. I spent the first two days getting it to recognized that I used it the previous six years and that it should import the previous information, from the same computer, with no major changes. Far too much work for what should be simple. Getting fearful of the stability of this package and will seek alternatives. Also, you are unresponsive to me reporting bugs, or taking care of them.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax still the best online tax service, but... I believe simple tax filings can be made even more easy with TurboTax (which I'm sure you'll figure out). The repetitive pop-ups to buy an upgraded service, as well as the attempts to sign over personal tax data are annoying.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboxTax is great TurboTax makes filing taxes much simpler. I have used it for many years and its ability to transfer information from prior returns, drag and drop my tax documents and lift the data, and make suggestions on how to reduce my tax liability make it worth every penny.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Great! Very easy to use. I have been using Turbo Tax for at least three decades if not longer! The fact that I keep using it year after year is a great endorsement of the product. Very user friendly.
Date published: 2023-04-08
Rated 5 out of 5 by from Always easy Very quick and easy to complete my taxes. Best every!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy! I use Turbo Tax every year without fail. Seven years and going strong.
Date published: 2023-04-08
Rated 1 out of 5 by from If I could give 0 stars I would It shouldn't cost money to file taxes. I made around $11k this year and turbo tax charged $120 to file my taxes. Terrible.
Date published: 2023-04-08
Rated 4 out of 5 by from Failed eFile Cryptic Error Message during an eFile failure. Online community advice was not helpful. 30 minutes self help without meaningful support solved this. I wish I could say that TurboTax had an overall good rating in application support this year, but I cannot. (I have been your customer every year since before you bought ChipSoft, I do have a lot of experience with your product. This was not a good year for you.) Able to uploaded an update. This solved an integrity issue by Turbotax with Turbotax. Then eFile occurred. Advice on retrying in the error message was not useful.
Date published: 2023-04-08
Rated 5 out of 5 by from Every year it keeps getting better and faster. I love how it populates current tax year with last year's!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax made it EASY to understand and file The Tur box Expert I spoke to was so so very helpful, kind and understanding to my situation!
Date published: 2023-04-08
Rated 2 out of 5 by from This Software has been buggy for two years now! The past couple of years have proved frustrating with this software. Last year it 'glitched' and lost all my input near the end. I did get one on one tech support and they admitted that the software lost my information. I had to start over. This year, on several occasions, the software forced me to re-enter the keys for purchasing, as if it was just getting loaded the first time. I spent the first two days getting it to recognized that I used it the previous six years and that it should import the previous information, from the same computer, with no major changes. Far too much work for what should be simple. Getting fearful of the stability of this package and will seek alternatives. Also, you are unresponsive to me reporting bugs, or taking care of them.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax still the best online tax service, but... I believe simple tax filings can be made even more easy with TurboTax (which I'm sure you'll figure out). The repetitive pop-ups to buy an upgraded service, as well as the attempts to sign over personal tax data are annoying.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboxTax is great TurboTax makes filing taxes much simpler. I have used it for many years and its ability to transfer information from prior returns, drag and drop my tax documents and lift the data, and make suggestions on how to reduce my tax liability make it worth every penny.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Great! Very easy to use. I have been using Turbo Tax for at least three decades if not longer! The fact that I keep using it year after year is a great endorsement of the product. Very user friendly.
Date published: 2023-04-08
Rated 5 out of 5 by from Always easy Very quick and easy to complete my taxes. Best every!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4198