TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by PamR78 from Fast and easy! I use Turbo Tax every year without fail. Seven years and going strong.
Date published: 2023-04-08
Rated 1 out of 5 by Liza89760009 from If I could give 0 stars I would It shouldn't cost money to file taxes. I made around $11k this year and turbo tax charged $120 to file my taxes. Terrible.
Date published: 2023-04-08
Rated 4 out of 5 by arctific from Failed eFile Cryptic Error Message during an eFile failure. Online community advice was not helpful. 30 minutes self help without meaningful support solved this. I wish I could say that TurboTax had an overall good rating in application support this year, but I cannot. (I have been your customer every year since before you bought ChipSoft, I do have a lot of experience with your product. This was not a good year for you.) Able to uploaded an update. This solved an integrity issue by Turbotax with Turbotax. Then eFile occurred. Advice on retrying in the error message was not useful.
Date published: 2023-04-08
Rated 5 out of 5 by PMC1956 from Every year it keeps getting better and faster. I love how it populates current tax year with last year's!
Date published: 2023-04-08
Rated 5 out of 5 by Bella1223 from TurboTax made it EASY to understand and file The Tur box Expert I spoke to was so so very helpful, kind and understanding to my situation!
Date published: 2023-04-08
Rated 2 out of 5 by Jefferson63 from This Software has been buggy for two years now! The past couple of years have proved frustrating with this software. Last year it 'glitched' and lost all my input near the end. I did get one on one tech support and they admitted that the software lost my information. I had to start over. This year, on several occasions, the software forced me to re-enter the keys for purchasing, as if it was just getting loaded the first time. I spent the first two days getting it to recognized that I used it the previous six years and that it should import the previous information, from the same computer, with no major changes. Far too much work for what should be simple. Getting fearful of the stability of this package and will seek alternatives. Also, you are unresponsive to me reporting bugs, or taking care of them.
Date published: 2023-04-08
Rated 5 out of 5 by AngryCity from TurboTax still the best online tax service, but... I believe simple tax filings can be made even more easy with TurboTax (which I'm sure you'll figure out). The repetitive pop-ups to buy an upgraded service, as well as the attempts to sign over personal tax data are annoying.
Date published: 2023-04-08
Rated 5 out of 5 by KAdams2002 from TurboxTax is great TurboTax makes filing taxes much simpler. I have used it for many years and its ability to transfer information from prior returns, drag and drop my tax documents and lift the data, and make suggestions on how to reduce my tax liability make it worth every penny.
Date published: 2023-04-08
Rated 5 out of 5 by Smitty6449 from Turbo Tax is Great! Very easy to use. I have been using Turbo Tax for at least three decades if not longer! The fact that I keep using it year after year is a great endorsement of the product. Very user friendly.
Date published: 2023-04-08
Rated 5 out of 5 by Stephie1755 from Always easy Very quick and easy to complete my taxes. Best every!
All TurboTax® Offerings Reviews - Page 4198
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by PamR78 from Fast and easy! I use Turbo Tax every year without fail. Seven years and going strong.
Date published: 2023-04-08
Rated 1 out of 5 by Liza89760009 from If I could give 0 stars I would It shouldn't cost money to file taxes. I made around $11k this year and turbo tax charged $120 to file my taxes. Terrible.
Date published: 2023-04-08
Rated 4 out of 5 by arctific from Failed eFile Cryptic Error Message during an eFile failure. Online community advice was not helpful. 30 minutes self help without meaningful support solved this. I wish I could say that TurboTax had an overall good rating in application support this year, but I cannot. (I have been your customer every year since before you bought ChipSoft, I do have a lot of experience with your product. This was not a good year for you.) Able to uploaded an update. This solved an integrity issue by Turbotax with Turbotax. Then eFile occurred. Advice on retrying in the error message was not useful.
Date published: 2023-04-08
Rated 5 out of 5 by PMC1956 from Every year it keeps getting better and faster. I love how it populates current tax year with last year's!
Date published: 2023-04-08
Rated 5 out of 5 by Bella1223 from TurboTax made it EASY to understand and file The Tur box Expert I spoke to was so so very helpful, kind and understanding to my situation!
Date published: 2023-04-08
Rated 2 out of 5 by Jefferson63 from This Software has been buggy for two years now! The past couple of years have proved frustrating with this software. Last year it 'glitched' and lost all my input near the end. I did get one on one tech support and they admitted that the software lost my information. I had to start over. This year, on several occasions, the software forced me to re-enter the keys for purchasing, as if it was just getting loaded the first time. I spent the first two days getting it to recognized that I used it the previous six years and that it should import the previous information, from the same computer, with no major changes. Far too much work for what should be simple. Getting fearful of the stability of this package and will seek alternatives. Also, you are unresponsive to me reporting bugs, or taking care of them.
Date published: 2023-04-08
Rated 5 out of 5 by AngryCity from TurboTax still the best online tax service, but... I believe simple tax filings can be made even more easy with TurboTax (which I'm sure you'll figure out). The repetitive pop-ups to buy an upgraded service, as well as the attempts to sign over personal tax data are annoying.
Date published: 2023-04-08
Rated 5 out of 5 by KAdams2002 from TurboxTax is great TurboTax makes filing taxes much simpler. I have used it for many years and its ability to transfer information from prior returns, drag and drop my tax documents and lift the data, and make suggestions on how to reduce my tax liability make it worth every penny.
Date published: 2023-04-08
Rated 5 out of 5 by Smitty6449 from Turbo Tax is Great! Very easy to use. I have been using Turbo Tax for at least three decades if not longer! The fact that I keep using it year after year is a great endorsement of the product. Very user friendly.
Date published: 2023-04-08
Rated 5 out of 5 by Stephie1755 from Always easy Very quick and easy to complete my taxes. Best every!
All TurboTax® Offerings Reviews - Page 4198
Date published: 2023-04-08