TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax IS Awesome. Love it! Mostly pretty easy. Just had one minor issue that is unresolved in Miscellaneous Deductions (Supporting Details did not reflect after entry) - made a separate entry with the total.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is so helpful I love using Turbo Tax. It takes me step by step through what I need to do in order to prepare and file my taxes correctly. I don't worry if I am doing things right and that is a relief.
Date published: 2022-10-16
Rated 5 out of 5 by from Another Tax Success Once again, TurboTax has helped us navigate the wonderful world of tax preparation. I appreciate the "question and answer" format. I would find it helpful to have a printable list of the areas I completed without having to go into our finished tax documents. Maybe the list could be generated at the time the program goes over the final review.
Date published: 2022-10-16
Rated 3 out of 5 by from Easy & Affordable I love the ease with which I can file my own taxes and get the help I may need along the way. I hate the fact that they charge you an almost $40.00 fee to deduct your payment of TurboTax from your refund. You guys already make out good with the other things we buy through the process of doing our taxes, especially the add-ons. I actually let go of MAX this year because it wasnt worth it with the cost to have the fees taken out of my refund.
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo tax home and business, stock trades I was not able to fully use Turbo tax for my wash sales and transferring over my forms from etrade. Very annoying. I had to print everything out and mail that portion in. It was hundreds of pages. I will need a new tax program for next year.
Date published: 2022-10-16
Rated 4 out of 5 by from Still Great, But Reporting Gold Shares Was Awkward Mostly easy to use and only as intrusive as I guess the law requires. But I purchased some gold shares this year, imported the 1099, and then burned hours trying to figure out why I needed to enter monthly cost basis numbers for the SPDR fund. Eventually created a single summary transaction for the year as suggested by a TurboTax help article.
Date published: 2022-10-16
Rated 5 out of 5 by from This is easy to understand and input your data. I have been using Turbo Tax for about two decades1
Date published: 2022-10-16
Rated 5 out of 5 by from good good product and easy to work with this turbo tax!
Date published: 2022-10-16
Rated 1 out of 5 by from I will not buy again. After figuring my daughter's taxes, I detest the $25 for e-filing the state taxes and a $40 refund processing fee. I will not purchase your product again. I do not agree that a long terms and conditions needs to be agreed to before submitting a comment for review. I did not even waste my time reading it. Just one more reason to never do business with you again. This from a 20+ year customer.
Date published: 2022-10-16
Rated 4 out of 5 by from Sure saves me money. Easy. I had a complicated situation and turbotax got me thru it with ease. i was dreading to file my taxes, but it was painless.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 4196
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax IS Awesome. Love it! Mostly pretty easy. Just had one minor issue that is unresolved in Miscellaneous Deductions (Supporting Details did not reflect after entry) - made a separate entry with the total.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is so helpful I love using Turbo Tax. It takes me step by step through what I need to do in order to prepare and file my taxes correctly. I don't worry if I am doing things right and that is a relief.
Date published: 2022-10-16
Rated 5 out of 5 by from Another Tax Success Once again, TurboTax has helped us navigate the wonderful world of tax preparation. I appreciate the "question and answer" format. I would find it helpful to have a printable list of the areas I completed without having to go into our finished tax documents. Maybe the list could be generated at the time the program goes over the final review.
Date published: 2022-10-16
Rated 3 out of 5 by from Easy & Affordable I love the ease with which I can file my own taxes and get the help I may need along the way. I hate the fact that they charge you an almost $40.00 fee to deduct your payment of TurboTax from your refund. You guys already make out good with the other things we buy through the process of doing our taxes, especially the add-ons. I actually let go of MAX this year because it wasnt worth it with the cost to have the fees taken out of my refund.
Date published: 2022-10-16
Rated 3 out of 5 by from Turbo tax home and business, stock trades I was not able to fully use Turbo tax for my wash sales and transferring over my forms from etrade. Very annoying. I had to print everything out and mail that portion in. It was hundreds of pages. I will need a new tax program for next year.
Date published: 2022-10-16
Rated 4 out of 5 by from Still Great, But Reporting Gold Shares Was Awkward Mostly easy to use and only as intrusive as I guess the law requires. But I purchased some gold shares this year, imported the 1099, and then burned hours trying to figure out why I needed to enter monthly cost basis numbers for the SPDR fund. Eventually created a single summary transaction for the year as suggested by a TurboTax help article.
Date published: 2022-10-16
Rated 5 out of 5 by from This is easy to understand and input your data. I have been using Turbo Tax for about two decades1
Date published: 2022-10-16
Rated 5 out of 5 by from good good product and easy to work with this turbo tax!
Date published: 2022-10-16
Rated 1 out of 5 by from I will not buy again. After figuring my daughter's taxes, I detest the $25 for e-filing the state taxes and a $40 refund processing fee. I will not purchase your product again. I do not agree that a long terms and conditions needs to be agreed to before submitting a comment for review. I did not even waste my time reading it. Just one more reason to never do business with you again. This from a 20+ year customer.
Date published: 2022-10-16
Rated 4 out of 5 by from Sure saves me money. Easy. I had a complicated situation and turbotax got me thru it with ease. i was dreading to file my taxes, but it was painless.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 4196