TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy easy to use but too many questions that didn't pertain to me.
Date published: 2022-10-13
Rated 5 out of 5 by from It's great! I love having the support and help of Turbo Tax experts. They were great!
Date published: 2022-10-13
Rated 2 out of 5 by from Tedious This has been a very frustrating experience not because of the person helping me but because of the software that she has to use.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax was awesome! Great experience, easy and painless...Online help, Cameron was great!
Date published: 2022-10-13
Rated 4 out of 5 by from I always go to the experts at turbo tax I have used turbo tax for 5 yrs Love it! I also recommened them any time i can.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is my Filing Friend For years, Turbo Tax has walked me through tax filing. I remember Turbo Tax talking to me... Turbo Tax is almost always crystal clear. It asks intelligent questions. Turbo Tax once asked me a filing status question that saved me $300. I do have a request: a Turbo Tax prep kit that will accept data through the year and fill in the worksheets for filing. I make charitable contributions. I do stocks. I have deductible expenses. I would like to enter the information on a platform that Turbo Tax understands and imports. The stock broker links are a great start.
Date published: 2022-10-13
Rated 5 out of 5 by from turbo tax very good except I could never fine the phone number of the dedicated line on any document in my possession when I wanted to ask a question.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax has a professional feel to it As a former practicing CPA Turbo Tax operates very much like the high end tax preparation products I used for 20 years.
Date published: 2022-10-13
Rated 5 out of 5 by from Needs a little work. TurboTax is very convenient and I like it for that part. However, this was the first time that I had to file an extension and they did not inform me that I would possibly incurred penalties for not paying. I realize that this is my responsibility to know but it would have been a better experience I had they stressed this to me. Thank you.
Date published: 2022-10-13
Rated 1 out of 5 by from turbo tax 2021 Clunky very hard to charge to credit card , I hate upgrade at the 15 month of the tax season . tax already filled out I wait to sign in an mail my taxes . What could change . So hard to pay for Audit defense and fee for state taxes .Just include in overall price , Ten time worse than last year
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 4195
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy easy to use but too many questions that didn't pertain to me.
Date published: 2022-10-13
Rated 5 out of 5 by from It's great! I love having the support and help of Turbo Tax experts. They were great!
Date published: 2022-10-13
Rated 2 out of 5 by from Tedious This has been a very frustrating experience not because of the person helping me but because of the software that she has to use.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax was awesome! Great experience, easy and painless...Online help, Cameron was great!
Date published: 2022-10-13
Rated 4 out of 5 by from I always go to the experts at turbo tax I have used turbo tax for 5 yrs Love it! I also recommened them any time i can.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is my Filing Friend For years, Turbo Tax has walked me through tax filing. I remember Turbo Tax talking to me... Turbo Tax is almost always crystal clear. It asks intelligent questions. Turbo Tax once asked me a filing status question that saved me $300. I do have a request: a Turbo Tax prep kit that will accept data through the year and fill in the worksheets for filing. I make charitable contributions. I do stocks. I have deductible expenses. I would like to enter the information on a platform that Turbo Tax understands and imports. The stock broker links are a great start.
Date published: 2022-10-13
Rated 5 out of 5 by from turbo tax very good except I could never fine the phone number of the dedicated line on any document in my possession when I wanted to ask a question.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax has a professional feel to it As a former practicing CPA Turbo Tax operates very much like the high end tax preparation products I used for 20 years.
Date published: 2022-10-13
Rated 5 out of 5 by from Needs a little work. TurboTax is very convenient and I like it for that part. However, this was the first time that I had to file an extension and they did not inform me that I would possibly incurred penalties for not paying. I realize that this is my responsibility to know but it would have been a better experience I had they stressed this to me. Thank you.
Date published: 2022-10-13
Rated 1 out of 5 by from turbo tax 2021 Clunky very hard to charge to credit card , I hate upgrade at the 15 month of the tax season . tax already filled out I wait to sign in an mail my taxes . What could change . So hard to pay for Audit defense and fee for state taxes .Just include in overall price , Ten time worse than last year
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 4195