TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from once again I am disappointed the predatory practices of this company never cease to amaze me.
Date published: 2023-04-09
Rated 5 out of 5 by from Very Simple Don't be afraid to do your own taxes, save money and use turbo tax they walk you through it every step of the way and are available to answer any questions you may have. Easy Peasey!
Date published: 2023-04-09
Rated 3 out of 5 by from OK Prices are deceiving. And Turbo Tax makes it hard to finish after a very easy tax return.
Date published: 2023-04-09
Rated 5 out of 5 by from Smooth, hassle free experience! Overall, smooth and hassle free experience. I didn't have to do much at all!
Date published: 2023-04-09
Rated 4 out of 5 by from Great experience with TurboTax System is very friendly with many definitions. Only one field about your home could have had more definition.
Date published: 2023-04-09
Rated 5 out of 5 by from Nice Very good.........................................................................................................................................................................................................................................................................................................................................................................................................................................
Date published: 2023-04-09
Rated 2 out of 5 by from Too many issues, too little intelligence 1. Wasted an inordinate amount of time dealing with 0.00 gains from import csv. Not only should these not have been imported, but fixing them requires going through three screens with a delay between each. 2. Numerous issues with "missing information" for "expenses" that were ultimately $0. 3. Impossible to correctly enter information from certain 1099-MISC forms (TurboTax always interprets entries as "self-employment"? So you have to name your business and location, etc.? And you pay extra tax? For things like staking rewards?)
Date published: 2023-04-09
Rated 5 out of 5 by from TURBOTAX IS A BLAST Easy to use. Easy to file. Fun to do. Love Turbotax.
Date published: 2023-04-09
Rated 2 out of 5 by from Not as easy as it has been int the past I have used Turbo Tax for a number of years. This is the first time I have had issues with it. First I had to reload it into my PC because it would not download the updates. Second the program did not recognize any of my previous files, so I was forced to re-enter all my information from scratch. Some of the help questions did not provide complete answers.
Date published: 2023-04-09
Rated 4 out of 5 by from Mostly Easy to File Taxes I had a good overall experience using TurboTax, and it made things easy to find where I was at and explained things well during each step. The areas of potential confusion had more to due with poorly defined guidance from the IRS and not TurboTax. The Race Mode was theoretically a nice feature to help estimate how long it would take to complete my taxes, but in reality it kept adding more time as I went along and ended up not being an accurate way to predict the amount of time it would take to complete my taxes.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from once again I am disappointed the predatory practices of this company never cease to amaze me.
Date published: 2023-04-09
Rated 5 out of 5 by from Very Simple Don't be afraid to do your own taxes, save money and use turbo tax they walk you through it every step of the way and are available to answer any questions you may have. Easy Peasey!
Date published: 2023-04-09
Rated 3 out of 5 by from OK Prices are deceiving. And Turbo Tax makes it hard to finish after a very easy tax return.
Date published: 2023-04-09
Rated 5 out of 5 by from Smooth, hassle free experience! Overall, smooth and hassle free experience. I didn't have to do much at all!
Date published: 2023-04-09
Rated 4 out of 5 by from Great experience with TurboTax System is very friendly with many definitions. Only one field about your home could have had more definition.
Date published: 2023-04-09
Rated 5 out of 5 by from Nice Very good.........................................................................................................................................................................................................................................................................................................................................................................................................................................
Date published: 2023-04-09
Rated 2 out of 5 by from Too many issues, too little intelligence 1. Wasted an inordinate amount of time dealing with 0.00 gains from import csv. Not only should these not have been imported, but fixing them requires going through three screens with a delay between each. 2. Numerous issues with "missing information" for "expenses" that were ultimately $0. 3. Impossible to correctly enter information from certain 1099-MISC forms (TurboTax always interprets entries as "self-employment"? So you have to name your business and location, etc.? And you pay extra tax? For things like staking rewards?)
Date published: 2023-04-09
Rated 5 out of 5 by from TURBOTAX IS A BLAST Easy to use. Easy to file. Fun to do. Love Turbotax.
Date published: 2023-04-09
Rated 2 out of 5 by from Not as easy as it has been int the past I have used Turbo Tax for a number of years. This is the first time I have had issues with it. First I had to reload it into my PC because it would not download the updates. Second the program did not recognize any of my previous files, so I was forced to re-enter all my information from scratch. Some of the help questions did not provide complete answers.
Date published: 2023-04-09
Rated 4 out of 5 by from Mostly Easy to File Taxes I had a good overall experience using TurboTax, and it made things easy to find where I was at and explained things well during each step. The areas of potential confusion had more to due with poorly defined guidance from the IRS and not TurboTax. The Race Mode was theoretically a nice feature to help estimate how long it would take to complete my taxes, but in reality it kept adding more time as I went along and ended up not being an accurate way to predict the amount of time it would take to complete my taxes.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4193