TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Easy filing I like how if your not sure of something there is a question mark that when you click on it, it explains that specific question in detail. They made it a bit easier to understand and get through filling everything out.
Date published: 2023-04-06
Rated 5 out of 5 by from Was simple to use Convenient very simple to make use. Don’t my taxes in less then 45 minutes
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Very easy to work with - I'm done I enjoy the easiness T This is enough
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent filing ease the many forms to complete due to my self employment income were easy with TurboTax
Date published: 2023-04-06
Rated 5 out of 5 by from easy to navigate I am glad you guy exist... that way I avoid lines at the accountant office
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use Normally they catch me at the end with extra expenses or not being able to E-File... but not this time
Date published: 2023-04-06
Rated 3 out of 5 by from ok it was fast amd easy survey is a bit much thio product is good
Date published: 2023-04-06
Rated 5 out of 5 by from The man isn't preparing the taxes I'm very pleased with the software and the tax prep, which is why I keep using it. However, both TurboTax and the IRS have default assumptions that my husband is the one preparing the taxes. In our house, the wife handles these financial matters and it is infuriating that the default setting is for the male earner. If you've figured out tax code, surely you can figure out a more nuanced way to determine which adult is actually doing the taxes each year.
Date published: 2023-04-06
Rated 4 out of 5 by from Worked This Year, though I had my doubts Compared to last year, this year's TurboTax Home and Business worked without trouble. Last year, had to call Customer Care several times because my original license didn't work, then the downloaded version didn't work either and had to download a 3rd time. When it came to file electronically, it couldn't do it and Customer Care didn't know how to solve the problem so I ended up printing all my tax forms, Federal and 2 State forms, and sent them in by regular mail. Didn't get a refund for the electronic state forms or the e-filing fees for each state (Total = $103.30). Tried calling TurboTax but couldn't get through and gave up trying to get a refund. Didn't receive my Fed tax refund for 6 months because TurboTax could not e-file my form. Had a lot of hesitancy to try TurboTax this year.
Date published: 2023-04-06
Rated 5 out of 5 by from Amazing ! It's been 7years since I last used turbotax. Many improvements since then
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4184
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy filing I like how if your not sure of something there is a question mark that when you click on it, it explains that specific question in detail. They made it a bit easier to understand and get through filling everything out.
Date published: 2023-04-06
Rated 5 out of 5 by from Was simple to use Convenient very simple to make use. Don’t my taxes in less then 45 minutes
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome Very easy to work with - I'm done I enjoy the easiness T This is enough
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent filing ease the many forms to complete due to my self employment income were easy with TurboTax
Date published: 2023-04-06
Rated 5 out of 5 by from easy to navigate I am glad you guy exist... that way I avoid lines at the accountant office
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use Normally they catch me at the end with extra expenses or not being able to E-File... but not this time
Date published: 2023-04-06
Rated 3 out of 5 by from ok it was fast amd easy survey is a bit much thio product is good
Date published: 2023-04-06
Rated 5 out of 5 by from The man isn't preparing the taxes I'm very pleased with the software and the tax prep, which is why I keep using it. However, both TurboTax and the IRS have default assumptions that my husband is the one preparing the taxes. In our house, the wife handles these financial matters and it is infuriating that the default setting is for the male earner. If you've figured out tax code, surely you can figure out a more nuanced way to determine which adult is actually doing the taxes each year.
Date published: 2023-04-06
Rated 4 out of 5 by from Worked This Year, though I had my doubts Compared to last year, this year's TurboTax Home and Business worked without trouble. Last year, had to call Customer Care several times because my original license didn't work, then the downloaded version didn't work either and had to download a 3rd time. When it came to file electronically, it couldn't do it and Customer Care didn't know how to solve the problem so I ended up printing all my tax forms, Federal and 2 State forms, and sent them in by regular mail. Didn't get a refund for the electronic state forms or the e-filing fees for each state (Total = $103.30). Tried calling TurboTax but couldn't get through and gave up trying to get a refund. Didn't receive my Fed tax refund for 6 months because TurboTax could not e-file my form. Had a lot of hesitancy to try TurboTax this year.
Date published: 2023-04-06
Rated 5 out of 5 by from Amazing ! It's been 7years since I last used turbotax. Many improvements since then
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4184