TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is wonderful. I have spoken with two reps have both were very helpful and very nice. Nieta was especially easy to work with.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax is okz Said I would be able to make changes never figured out how to do that
Date published: 2021-04-15
Rated 4 out of 5 by from 2020t Has all the tools you would need to file safely. Customer support ready if needed
Date published: 2021-04-15
Rated 5 out of 5 by from love it easy to use never any problems will be a returning customer
Date published: 2021-04-15
Rated 5 out of 5 by from Great Easy to use and free. Would recommend it to anyone to use.
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax suck Its been 2 years that I have problems with TT. Last year could not file the state and also keep asking me to enter activation code. Each time loosing one of the 5 licenses purchased. I have gone thru all help but nothing worked. This year it was the same story, asking for activation code again. I left my computer on for a month and never exited TT, but lost 3 licenses. You are charging lots of money, fix your problem and do not send us after goose chase. Lots of time wasted.
Date published: 2021-04-15
Rated 5 out of 5 by from awsome great service to use, will use it all the time in the future
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is cool! turbo tax is very very cool and i love it with all my heart!
Date published: 2021-04-15
Rated 4 out of 5 by from Lots of ambiguous questions on the Softward There were many ambiguous questions on your software, especially regarding business vehicle use. I don't know whether the answer is yes or no. Also, several parts and questions had inadequate explanation. In addition, the cardboard DVD envelope was terrible. I almost destroyed the DVD. Go back to the plastic case. What happened to your previous high quality?
Date published: 2021-04-15
Rated 5 out of 5 by from SO FAST AND EASY! This was so easy and user friendly. Would recommend to all my friends.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is wonderful. I have spoken with two reps have both were very helpful and very nice. Nieta was especially easy to work with.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo tax is okz Said I would be able to make changes never figured out how to do that
Date published: 2021-04-15
Rated 4 out of 5 by from 2020t Has all the tools you would need to file safely. Customer support ready if needed
Date published: 2021-04-15
Rated 5 out of 5 by from love it easy to use never any problems will be a returning customer
Date published: 2021-04-15
Rated 5 out of 5 by from Great Easy to use and free. Would recommend it to anyone to use.
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax suck Its been 2 years that I have problems with TT. Last year could not file the state and also keep asking me to enter activation code. Each time loosing one of the 5 licenses purchased. I have gone thru all help but nothing worked. This year it was the same story, asking for activation code again. I left my computer on for a month and never exited TT, but lost 3 licenses. You are charging lots of money, fix your problem and do not send us after goose chase. Lots of time wasted.
Date published: 2021-04-15
Rated 5 out of 5 by from awsome great service to use, will use it all the time in the future
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is cool! turbo tax is very very cool and i love it with all my heart!
Date published: 2021-04-15
Rated 4 out of 5 by from Lots of ambiguous questions on the Softward There were many ambiguous questions on your software, especially regarding business vehicle use. I don't know whether the answer is yes or no. Also, several parts and questions had inadequate explanation. In addition, the cardboard DVD envelope was terrible. I almost destroyed the DVD. Go back to the plastic case. What happened to your previous high quality?
Date published: 2021-04-15
Rated 5 out of 5 by from SO FAST AND EASY! This was so easy and user friendly. Would recommend to all my friends.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4181