TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from This version was very confusng for me This years experience was not favorable, I bought a program from the store for a $100, last year and all I had to do is enter the code on the back of the card and I was good to go no problems. This year they couldn't veriify my information, and I had to go through an answering group to get my information verified and then I was charges another $200 to file and took me several hours to complete. NOT HAPPY NOT HAPPY
Date published: 2023-04-09
Rated 5 out of 5 by from Excellent Journey for tax filing with turbo tax Everything was perfect. Excellent Journey for tax filing with turbo tax Thanks
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is awesome!! Easy to file, fast, convenient. Plus benefit of on-line tax experts.
Date published: 2023-04-09
Rated 3 out of 5 by from Nightmarish Infinite Loop Problems Ironically, the old CD-based app was a tour de force of terrific programming. Loved it. By definition, any web-based app has to be more linear in action and this can lead to frustrating loops. I have a state pension that is exempted from state tax. TT wouldn't let me e-file the return and I could not get out of the loop in order to file-by-mail. There were several other unclear points in the app.
Date published: 2023-04-09
Rated 5 out of 5 by from BEST IN CLASS!!! There are other tax software programs available that cost less, but Turbo Tax is the absolute BEST tax program available. I've used TT for over 20 years and I've never had an issue.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy-Peasy Guided interview was great. Longtime user. Works as hoped.
Date published: 2023-04-09
Rated 4 out of 5 by from Very Helpful This software was helpful to file our taxes. I may use it next year.
Date published: 2023-04-09
Rated 5 out of 5 by from I just Love me some TurboTax! Every year turbo tax seems to offer something new. Its wonderful
Date published: 2023-04-09
Rated 5 out of 5 by from Quick, easy, and low on the nerves Taxes always make me super anxious because like most adults, I like to pretend that I keep track of every little receipt and everything I can on it but I don't do as good as I should, but the software was good at reminding me about deductions and other things I could consider and by the end I thankfully got money back like I usually do with the exception of the year after covid. But being that that was last year and I ended up owing a lot of money I was very nervous about doing it this time around but though I had only planned to just start and then get back to it at some point it was so quick and easy I decided to just finish it now and was happy to find that it wasn't a sad occasion like last time and now it's out of the way so I can call myself an adult and not think about it for another year.
Date published: 2023-04-09
Rated 5 out of 5 by from Complicated Tax Year, But TurboTax Made It Easy I had a complicated tax filing this year due to many changes that occurred with the sale of the company where I worked. TurboTax made It easy to file and walk through all of the steps.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4181
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from This version was very confusng for me This years experience was not favorable, I bought a program from the store for a $100, last year and all I had to do is enter the code on the back of the card and I was good to go no problems. This year they couldn't veriify my information, and I had to go through an answering group to get my information verified and then I was charges another $200 to file and took me several hours to complete. NOT HAPPY NOT HAPPY
Date published: 2023-04-09
Rated 5 out of 5 by from Excellent Journey for tax filing with turbo tax Everything was perfect. Excellent Journey for tax filing with turbo tax Thanks
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is awesome!! Easy to file, fast, convenient. Plus benefit of on-line tax experts.
Date published: 2023-04-09
Rated 3 out of 5 by from Nightmarish Infinite Loop Problems Ironically, the old CD-based app was a tour de force of terrific programming. Loved it. By definition, any web-based app has to be more linear in action and this can lead to frustrating loops. I have a state pension that is exempted from state tax. TT wouldn't let me e-file the return and I could not get out of the loop in order to file-by-mail. There were several other unclear points in the app.
Date published: 2023-04-09
Rated 5 out of 5 by from BEST IN CLASS!!! There are other tax software programs available that cost less, but Turbo Tax is the absolute BEST tax program available. I've used TT for over 20 years and I've never had an issue.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy-Peasy Guided interview was great. Longtime user. Works as hoped.
Date published: 2023-04-09
Rated 4 out of 5 by from Very Helpful This software was helpful to file our taxes. I may use it next year.
Date published: 2023-04-09
Rated 5 out of 5 by from I just Love me some TurboTax! Every year turbo tax seems to offer something new. Its wonderful
Date published: 2023-04-09
Rated 5 out of 5 by from Quick, easy, and low on the nerves Taxes always make me super anxious because like most adults, I like to pretend that I keep track of every little receipt and everything I can on it but I don't do as good as I should, but the software was good at reminding me about deductions and other things I could consider and by the end I thankfully got money back like I usually do with the exception of the year after covid. But being that that was last year and I ended up owing a lot of money I was very nervous about doing it this time around but though I had only planned to just start and then get back to it at some point it was so quick and easy I decided to just finish it now and was happy to find that it wasn't a sad occasion like last time and now it's out of the way so I can call myself an adult and not think about it for another year.
Date published: 2023-04-09
Rated 5 out of 5 by from Complicated Tax Year, But TurboTax Made It Easy I had a complicated tax filing this year due to many changes that occurred with the sale of the company where I worked. TurboTax made It easy to file and walk through all of the steps.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4181