TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent Customer Support Excellent Tax Software, but one of the things I love most about the product is the most excellent customer support TurboTax provides. Fast, Friendly, and Effective. First class for sure.
Date published: 2022-03-20
Rated 5 out of 5 by from Was alaome Good they were very helpfully very simple and quick
Date published: 2022-03-20
Rated 5 out of 5 by from great service great service! needed help with a few tabs. online chat helped me a lot to complete my tax return
Date published: 2022-03-20
Rated 4 out of 5 by from Took a while but had a great expert I had a problem with the first expert and made the process longer. But second expert is awesome. Very knowledgeable and friendly!
Date published: 2022-03-20
Rated 4 out of 5 by from Good but.... I've been this product for years. Its easy to use and the import function helps speed up the filing process. But...I hate the constant push as I work through the filing process to upgrade Turbotax for additional coverage etc. Its annoying! Also, its getting a bit expensive.
Date published: 2022-03-20
Rated 3 out of 5 by from Not so hot! It was very difficult and when I asked for help. The first person was helpful but took forever and getting response was slow. The second person just hung on there and I ended up figuring it out. The third person was right on!!
Date published: 2022-03-20
Rated 5 out of 5 by from Great Thanks thought it was free easy but something confusing… trusting you’ve covered everything
Date published: 2022-03-20
Rated 5 out of 5 by from great easy. nice format, not long and hard. nice to do at home and not wait in lines and driving time
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax was excellent My Turbo Tax was outstanding. The experience was very positive. I would use Turbo Tax again.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax did a great job Our Tax expert communicated and answered our questions along the way.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4178
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Customer Support Excellent Tax Software, but one of the things I love most about the product is the most excellent customer support TurboTax provides. Fast, Friendly, and Effective. First class for sure.
Date published: 2022-03-20
Rated 5 out of 5 by from Was alaome Good they were very helpfully very simple and quick
Date published: 2022-03-20
Rated 5 out of 5 by from great service great service! needed help with a few tabs. online chat helped me a lot to complete my tax return
Date published: 2022-03-20
Rated 4 out of 5 by from Took a while but had a great expert I had a problem with the first expert and made the process longer. But second expert is awesome. Very knowledgeable and friendly!
Date published: 2022-03-20
Rated 4 out of 5 by from Good but.... I've been this product for years. Its easy to use and the import function helps speed up the filing process. But...I hate the constant push as I work through the filing process to upgrade Turbotax for additional coverage etc. Its annoying! Also, its getting a bit expensive.
Date published: 2022-03-20
Rated 3 out of 5 by from Not so hot! It was very difficult and when I asked for help. The first person was helpful but took forever and getting response was slow. The second person just hung on there and I ended up figuring it out. The third person was right on!!
Date published: 2022-03-20
Rated 5 out of 5 by from Great Thanks thought it was free easy but something confusing… trusting you’ve covered everything
Date published: 2022-03-20
Rated 5 out of 5 by from great easy. nice format, not long and hard. nice to do at home and not wait in lines and driving time
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax was excellent My Turbo Tax was outstanding. The experience was very positive. I would use Turbo Tax again.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax did a great job Our Tax expert communicated and answered our questions along the way.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4178