TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Always used in the past, will likely not use again Was satisfied in the past, but not satisfied this year due to site performance. Was stuck in a frustrating loop multiple times with tax forms as well as filing/payment combinations, especially for state filing. Customer service rep was very friendly and tried to assist, but didn't have technical resources to troubleshoot the issue.
Date published: 2021-05-07
Rated 5 out of 5 by from Would Recommend I've been using this tax service for close to a decade!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome! Super easy to use. walked me trough every step. Highly recommended!
Date published: 2021-05-07
Rated 1 out of 5 by from Turbo tax stinks Second year in a row that turbo tax will not successful e-file my taxes. Everything is correct, double checked numerous times, but the returns continue to be rejected. Do not waste your money on these folks. You pay extra to e-file, then you have to print and mail by USPS, like it's the 1980's.
Date published: 2021-05-07
Rated 5 out of 5 by from it was easy my first time of doing taxes and it was pretty easy
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is ABSOLUTELY AWESOME!! REALLY enjoyed the live help - it was EXTREMELY helpful. I am finishing up filing and Nicole was INVALUABLE today!!!
Date published: 2021-05-07
Rated 5 out of 5 by from I like the review process Seems to be thorough with checking necessary details. Electronic filing is made easy.
Date published: 2021-05-07
Rated 3 out of 5 by from tricky They tell you it free, but leave you endlessly searching for the free option. Making you pay 150$ at the end. That's not free
Date published: 2021-05-07
Rated 5 out of 5 by from Great Service! TurboTax, and my personal expert, Evelyn, made the process as painless as possible while answering all of my questions along the way. Much appreciated!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is great I am a student and while they try to get me to buy their deluxe products or whatever it may be, they still give me the best deal on filing my taxes in an easy and manageable way. I love that it saves history so it makes my life easier.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Always used in the past, will likely not use again Was satisfied in the past, but not satisfied this year due to site performance. Was stuck in a frustrating loop multiple times with tax forms as well as filing/payment combinations, especially for state filing. Customer service rep was very friendly and tried to assist, but didn't have technical resources to troubleshoot the issue.
Date published: 2021-05-07
Rated 5 out of 5 by from Would Recommend I've been using this tax service for close to a decade!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome! Super easy to use. walked me trough every step. Highly recommended!
Date published: 2021-05-07
Rated 1 out of 5 by from Turbo tax stinks Second year in a row that turbo tax will not successful e-file my taxes. Everything is correct, double checked numerous times, but the returns continue to be rejected. Do not waste your money on these folks. You pay extra to e-file, then you have to print and mail by USPS, like it's the 1980's.
Date published: 2021-05-07
Rated 5 out of 5 by from it was easy my first time of doing taxes and it was pretty easy
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is ABSOLUTELY AWESOME!! REALLY enjoyed the live help - it was EXTREMELY helpful. I am finishing up filing and Nicole was INVALUABLE today!!!
Date published: 2021-05-07
Rated 5 out of 5 by from I like the review process Seems to be thorough with checking necessary details. Electronic filing is made easy.
Date published: 2021-05-07
Rated 3 out of 5 by from tricky They tell you it free, but leave you endlessly searching for the free option. Making you pay 150$ at the end. That's not free
Date published: 2021-05-07
Rated 5 out of 5 by from Great Service! TurboTax, and my personal expert, Evelyn, made the process as painless as possible while answering all of my questions along the way. Much appreciated!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is great I am a student and while they try to get me to buy their deluxe products or whatever it may be, they still give me the best deal on filing my taxes in an easy and manageable way. I love that it saves history so it makes my life easier.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4177