TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent service Easy-to-use great experience will use again next year
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax makes it so easy Once I gathered everything (or so I thought) TurboTax helped me find more deductions that I wouldn't have known about.
Date published: 2022-03-23
Rated 5 out of 5 by from terrific awesome tax package easy to use this is a five- star program
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is awesome! I think TurboTax is a very good application and have used it for years. This year my taxes are a little more complicated because I sold a rental property in California. I have had excellent help from the experts and am very thankful to them. As I write this review I have e-filed my federal return but am unable to e-file my state return because TT identifies an error on one form, gives me options to correct it but none of the options work! Therefor I am unable to e-file the state return which I want to do because the paper pile is huge and there is a relatively large check I will have to send. I have already paid my $25 to e-file! So far the experts have not provided a solution and I am stuck! One quarrel I would have is with your Customer Support. It is nigh on impossible to get through to a real person and if you are lucky to, it is probably someone who is unable to answer the question!
Date published: 2022-03-23
Rated 1 out of 5 by from Turbo Tax Makes It hard to see your Return Turbo makes if extremely difficult to see the actual return. They provide a summary but don't let you see the actual tax forms.
Date published: 2022-03-23
Rated 2 out of 5 by from TTax does a good job except right at the end. The Complete Check is always a disaster. No clue what they are asking me to correct.
Date published: 2022-03-23
Rated 5 out of 5 by from Simple Fast and Reasonable I got a tax advisor with close to 40 yrs of experience and he did a great job
Date published: 2022-03-23
Rated 5 out of 5 by from Five starts for Lynn Lynn was my turbo tax expert and she was everything I could want in a tax expert and more. She explained all of my needed documents thoroughly, and took very great care in investigating my particular situlation. I will be using this service again.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax great as usual This time around was more complicated due to various changes such as retirement, social security, a housr purchase, etc. Was still very smooth sailing.
Date published: 2022-03-23
Rated 4 out of 5 by from Sanity preserved another filing year. Turbo Tax keeps it simple. Step-by-step approach helps tremendously.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent service Easy-to-use great experience will use again next year
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax makes it so easy Once I gathered everything (or so I thought) TurboTax helped me find more deductions that I wouldn't have known about.
Date published: 2022-03-23
Rated 5 out of 5 by from terrific awesome tax package easy to use this is a five- star program
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is awesome! I think TurboTax is a very good application and have used it for years. This year my taxes are a little more complicated because I sold a rental property in California. I have had excellent help from the experts and am very thankful to them. As I write this review I have e-filed my federal return but am unable to e-file my state return because TT identifies an error on one form, gives me options to correct it but none of the options work! Therefor I am unable to e-file the state return which I want to do because the paper pile is huge and there is a relatively large check I will have to send. I have already paid my $25 to e-file! So far the experts have not provided a solution and I am stuck! One quarrel I would have is with your Customer Support. It is nigh on impossible to get through to a real person and if you are lucky to, it is probably someone who is unable to answer the question!
Date published: 2022-03-23
Rated 1 out of 5 by from Turbo Tax Makes It hard to see your Return Turbo makes if extremely difficult to see the actual return. They provide a summary but don't let you see the actual tax forms.
Date published: 2022-03-23
Rated 2 out of 5 by from TTax does a good job except right at the end. The Complete Check is always a disaster. No clue what they are asking me to correct.
Date published: 2022-03-23
Rated 5 out of 5 by from Simple Fast and Reasonable I got a tax advisor with close to 40 yrs of experience and he did a great job
Date published: 2022-03-23
Rated 5 out of 5 by from Five starts for Lynn Lynn was my turbo tax expert and she was everything I could want in a tax expert and more. She explained all of my needed documents thoroughly, and took very great care in investigating my particular situlation. I will be using this service again.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax great as usual This time around was more complicated due to various changes such as retirement, social security, a housr purchase, etc. Was still very smooth sailing.
Date published: 2022-03-23
Rated 4 out of 5 by from Sanity preserved another filing year. Turbo Tax keeps it simple. Step-by-step approach helps tremendously.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4177