TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good Product It was very easy to use. Nice to have ability to talk to someone if you have issues. Prices are ok.
Date published: 2022-03-17
Rated 4 out of 5 by from Simple, but then not Year after year, I've used Turbo Tax and had no issues. Last year, I decides to sell some stocks to purchase my first home. Turbo Tax does not adequately prepare a novice like me to prepare my taxes myself. It was way too complicated to understand how to come up with Adjusted Cost Basis or Compensation Income from Sale for ESPP. When I went to Google help, it is way too saturated with different info to help. It seems like something that could be capitalized on by Turbo Tax. I defaulted to a tax expert for now, but in the future I'd like to have the opportunity to save my $400.
Date published: 2022-03-17
Rated 5 out of 5 by from turbo tax is awesome turbo tax is like the coolest thing in the world i totally suggest it
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is really easy!! Really simple!! They guide you every step of the way!!
Date published: 2022-03-17
Rated 5 out of 5 by from Its a good app! It helps you and tell her step by step how to do your taxes !
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is awesome! this is my third year using turbo tax and i love it. its super easy and fast.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Fantastic From my initial phone call with Sham N through my discussions with the Tax Expert, Susan, the experience was awesome. I went with Turbo Tax Live Full Service. Susan was a easy to speak with and very professional. She contacted me at the date and time we arranged. Susan answered my questions with specific information and recommendations. Susan had my return prepared within the estimated time she originally gave me. The whole process was fast, efficient and professional.
Date published: 2022-03-17
Rated 5 out of 5 by from Loved TurboTax Service! I enjoyed how TurboTax had full service and gave me help every step of the way. I also appreciate how timely my expert was in answering my questions. Definitely going to use TurboTax in the future!
Date published: 2022-03-17
Rated 3 out of 5 by from Not as user friendly as in the past. It took longer than in the past to complete the process (no dramatic changes in my tax situation). It seems switching from "forms" and back to "guided" wasn't as smooth as in the past. My largest problem was with state filing. Where I was interrupted to pay the $25 fee that I wasn't aware of and then had difficulty in getting back to the state site for tax payment. I was also required to print a payment voucher although I was paying on-line. Lots of problems this year. Not at all fun and hours of wasted time! I want to add that I have used Turbotax for over 25 years.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is extremely helpful! Turbotax made it easy with auto fill from my previous tax forms, as well as helping me step by step as to what savings I could possibly receive. Finished my taxes this year in record time. Thanks Turbotax!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4177
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Product It was very easy to use. Nice to have ability to talk to someone if you have issues. Prices are ok.
Date published: 2022-03-17
Rated 4 out of 5 by from Simple, but then not Year after year, I've used Turbo Tax and had no issues. Last year, I decides to sell some stocks to purchase my first home. Turbo Tax does not adequately prepare a novice like me to prepare my taxes myself. It was way too complicated to understand how to come up with Adjusted Cost Basis or Compensation Income from Sale for ESPP. When I went to Google help, it is way too saturated with different info to help. It seems like something that could be capitalized on by Turbo Tax. I defaulted to a tax expert for now, but in the future I'd like to have the opportunity to save my $400.
Date published: 2022-03-17
Rated 5 out of 5 by from turbo tax is awesome turbo tax is like the coolest thing in the world i totally suggest it
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is really easy!! Really simple!! They guide you every step of the way!!
Date published: 2022-03-17
Rated 5 out of 5 by from Its a good app! It helps you and tell her step by step how to do your taxes !
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is awesome! this is my third year using turbo tax and i love it. its super easy and fast.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Fantastic From my initial phone call with Sham N through my discussions with the Tax Expert, Susan, the experience was awesome. I went with Turbo Tax Live Full Service. Susan was a easy to speak with and very professional. She contacted me at the date and time we arranged. Susan answered my questions with specific information and recommendations. Susan had my return prepared within the estimated time she originally gave me. The whole process was fast, efficient and professional.
Date published: 2022-03-17
Rated 5 out of 5 by from Loved TurboTax Service! I enjoyed how TurboTax had full service and gave me help every step of the way. I also appreciate how timely my expert was in answering my questions. Definitely going to use TurboTax in the future!
Date published: 2022-03-17
Rated 3 out of 5 by from Not as user friendly as in the past. It took longer than in the past to complete the process (no dramatic changes in my tax situation). It seems switching from "forms" and back to "guided" wasn't as smooth as in the past. My largest problem was with state filing. Where I was interrupted to pay the $25 fee that I wasn't aware of and then had difficulty in getting back to the state site for tax payment. I was also required to print a payment voucher although I was paying on-line. Lots of problems this year. Not at all fun and hours of wasted time! I want to add that I have used Turbotax for over 25 years.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is extremely helpful! Turbotax made it easy with auto fill from my previous tax forms, as well as helping me step by step as to what savings I could possibly receive. Finished my taxes this year in record time. Thanks Turbotax!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4177