TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from false promises took too long unexpected fees unpleasant experience
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use, even for first time user. I've used Turbo Tax for thirty plus years and depended on it completely. I don't have to look up new tax laws and rates to get accurate filing.
Date published: 2023-04-06
Rated 4 out of 5 by from 4.5 Stars! I enjoy using the TurboTax software! On the user interface level, it's super responsive, doesn't lag, provides a very accurate time of how long it will take to do your taxes (if you don't take breaks in-between like the majority of people using this), and it guides you through and provides definitions for various terms for you! The software works as if you were speaking with an experienced tax professional! Here's the downside: like ever other tax software TurboTax will advertise that it's free then when you get to 'more difficult' items, that are more complex, it'll require you to upgrade. The upgrade prices could be more competitive when compared to other tax softwares--TurboTax is a tad more expensive. I've seen an early bird tax discount from competitors and it really does bring down the overall upgrade price at the end! Other than the required upgrade, I could come to love TurboTax if the prices came down a bit.
Date published: 2023-04-06
Rated 5 out of 5 by from So Easy to Use It was so easy to use. I never knew I could do my taxes on my own.
Date published: 2023-04-06
Rated 4 out of 5 by from not bad, but need better experts overall TurboTax is quick, efficient if not affordable. My biggest issue is the tax experts are hit or miss. This happens every year. Some know what they are doing while others don't. Things like a "back door roth IRA" should not be difficult or nebulous to the turbotax "experts"
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Review Very simple with great instructions. I had no problem using this site.
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is alright just alright I just want to start off and say that Turbo Tax is not a bad experience it helps me avoid having to go in person to file my taxes but I do have one issue. throughout the whole process they love to bring up the fact that they want to maximize your return but in reality they do not.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax shows me what I reported last year so I can compare my income and my deductions. I have a small online business on the side and Turbo Tax helps me file a return accurately and confidently
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is right on the money So I was confident on doing my numbers and thought I was doing it wrong so I went to my tax advisor and came with the same numbers ever since Ive been doing them on my own Turbo time saving gas and traffic hassle thanks turbo tax.
Date published: 2023-04-06
Rated 5 out of 5 by from Smooth and simple Everything was smooth and simple to follow. I recommend using Turbo Tax.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from false promises took too long unexpected fees unpleasant experience
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use, even for first time user. I've used Turbo Tax for thirty plus years and depended on it completely. I don't have to look up new tax laws and rates to get accurate filing.
Date published: 2023-04-06
Rated 4 out of 5 by from 4.5 Stars! I enjoy using the TurboTax software! On the user interface level, it's super responsive, doesn't lag, provides a very accurate time of how long it will take to do your taxes (if you don't take breaks in-between like the majority of people using this), and it guides you through and provides definitions for various terms for you! The software works as if you were speaking with an experienced tax professional! Here's the downside: like ever other tax software TurboTax will advertise that it's free then when you get to 'more difficult' items, that are more complex, it'll require you to upgrade. The upgrade prices could be more competitive when compared to other tax softwares--TurboTax is a tad more expensive. I've seen an early bird tax discount from competitors and it really does bring down the overall upgrade price at the end! Other than the required upgrade, I could come to love TurboTax if the prices came down a bit.
Date published: 2023-04-06
Rated 5 out of 5 by from So Easy to Use It was so easy to use. I never knew I could do my taxes on my own.
Date published: 2023-04-06
Rated 4 out of 5 by from not bad, but need better experts overall TurboTax is quick, efficient if not affordable. My biggest issue is the tax experts are hit or miss. This happens every year. Some know what they are doing while others don't. Things like a "back door roth IRA" should not be difficult or nebulous to the turbotax "experts"
Date published: 2023-04-06
Rated 5 out of 5 by from Excellent Review Very simple with great instructions. I had no problem using this site.
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is alright just alright I just want to start off and say that Turbo Tax is not a bad experience it helps me avoid having to go in person to file my taxes but I do have one issue. throughout the whole process they love to bring up the fact that they want to maximize your return but in reality they do not.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax shows me what I reported last year so I can compare my income and my deductions. I have a small online business on the side and Turbo Tax helps me file a return accurately and confidently
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is right on the money So I was confident on doing my numbers and thought I was doing it wrong so I went to my tax advisor and came with the same numbers ever since Ive been doing them on my own Turbo time saving gas and traffic hassle thanks turbo tax.
Date published: 2023-04-06
Rated 5 out of 5 by from Smooth and simple Everything was smooth and simple to follow. I recommend using Turbo Tax.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4176