TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Been using TurboTax for a long time! TurboTax is the easiest tax program out there. I have used it when I was self-employed and as a regular employee as well. I have used it to help family members and saved them THOUSANDS versus other tax preparer services that charge a fee to do your taxes.
Date published: 2021-04-05
Rated 5 out of 5 by from We love Turbo Tax ! It is Awesome Turbo Tax is great ! We have been using them for several years now. Very easy to navigate, covers everything on your taxes and is very accurate. Love it !
Date published: 2021-04-05
Rated 5 out of 5 by from Life is Easy with TurboTax Every thing I needed was provided. What a stress free experience!
Date published: 2021-04-05
Rated 5 out of 5 by from Awesome! It was easy and convenient! Loved how it took me step by step!
Date published: 2021-04-05
Rated 4 out of 5 by from needs improvements I disliked waiting for UPDATES every time I turned it on...and this was over a 3 month periods. Just how many changes is the IRS making to the tax laws on 4/1? I also was surprised I had to pay $25 more to efile my Missouri return. I thought that the purchase of the software included that. Perhaps your advertising should include that detail.
Date published: 2021-04-05
Rated 4 out of 5 by from Great software but ... Easy to use. Easy to move around in file. However, I miss being able to view information in tax forms. It would be nice to be able to toggle and forth between "easy" interface and the tax forms.
Date published: 2021-04-05
Rated 3 out of 5 by from Not real happy with turbo tax this year I could not download turbo tax from the the purchace e-mail that was sent to me. No live support agent just a computer that would not allow me to speak to a live agent. I had to go thru several browsers for turbo tax to get to the download page. I had to go thru my credit card statements to find the order number to download turbo tax. All in all about 2 hours of my day was wasted just downloading turbo tax. After all of that when filing my return I had to re-enter all of my account info to pay for the state return, when all of that info was on file. you need to make it easier to get live support-- live support gets questions answered a lot faster. Computerized support sucks big time!
Date published: 2021-04-05
Rated 5 out of 5 by from The UI is cool, but the actual people are awesome! I'm just really happy my turbotax expert was able to steer me in the right direction with filing. It took me awhile to figure it out, but I wanted to do most of it independently with some guidance and she provided exactly what I was looking for.
Date published: 2021-04-05
Rated 4 out of 5 by from Makes taxes easier Thanks for you making the process so simple and straightforward!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to navigate great service and easy to use. If i can do it anyone can!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4176
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Been using TurboTax for a long time! TurboTax is the easiest tax program out there. I have used it when I was self-employed and as a regular employee as well. I have used it to help family members and saved them THOUSANDS versus other tax preparer services that charge a fee to do your taxes.
Date published: 2021-04-05
Rated 5 out of 5 by from We love Turbo Tax ! It is Awesome Turbo Tax is great ! We have been using them for several years now. Very easy to navigate, covers everything on your taxes and is very accurate. Love it !
Date published: 2021-04-05
Rated 5 out of 5 by from Life is Easy with TurboTax Every thing I needed was provided. What a stress free experience!
Date published: 2021-04-05
Rated 5 out of 5 by from Awesome! It was easy and convenient! Loved how it took me step by step!
Date published: 2021-04-05
Rated 4 out of 5 by from needs improvements I disliked waiting for UPDATES every time I turned it on...and this was over a 3 month periods. Just how many changes is the IRS making to the tax laws on 4/1? I also was surprised I had to pay $25 more to efile my Missouri return. I thought that the purchase of the software included that. Perhaps your advertising should include that detail.
Date published: 2021-04-05
Rated 4 out of 5 by from Great software but ... Easy to use. Easy to move around in file. However, I miss being able to view information in tax forms. It would be nice to be able to toggle and forth between "easy" interface and the tax forms.
Date published: 2021-04-05
Rated 3 out of 5 by from Not real happy with turbo tax this year I could not download turbo tax from the the purchace e-mail that was sent to me. No live support agent just a computer that would not allow me to speak to a live agent. I had to go thru several browsers for turbo tax to get to the download page. I had to go thru my credit card statements to find the order number to download turbo tax. All in all about 2 hours of my day was wasted just downloading turbo tax. After all of that when filing my return I had to re-enter all of my account info to pay for the state return, when all of that info was on file. you need to make it easier to get live support-- live support gets questions answered a lot faster. Computerized support sucks big time!
Date published: 2021-04-05
Rated 5 out of 5 by from The UI is cool, but the actual people are awesome! I'm just really happy my turbotax expert was able to steer me in the right direction with filing. It took me awhile to figure it out, but I wanted to do most of it independently with some guidance and she provided exactly what I was looking for.
Date published: 2021-04-05
Rated 4 out of 5 by from Makes taxes easier Thanks for you making the process so simple and straightforward!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to navigate great service and easy to use. If i can do it anyone can!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4176